We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,077 London hotels

Holiday Inn London - Mayfair

4.0 of 5
3 Berkeley Street, London W1J 8NE, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn London - Mayfair
Enter dates for best prices
Compare prices from these sites
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Booking.com Expedia.com IHG
and 10 more sites!
72%
Ranked #363 of 1,077 hotels in London
Most recent review
4 of 5 stars Reviewed 17 June 2013
Violeta K Vilnius, Lithuania
Write a Review

973 reviews from our community

Traveller rating
    228
    443
    188
    80
    34
See reviews for
Families
296
 
Couples
251
 
Solo
57
 
Business
130
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Vilnius, Lithuania
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

This property is very well located. The hotel is nice and breakfast is good. Although we had experience with only 1 lift working, that does not rate the hotel down. The coincierge was very helpful. Receptionist forgot to ask if we have stayed there before or use the name, or mention what time is the breakfast served, but these are... More

Was this review helpful? Yes
See 3 more reviews by Violeta K for London
wales
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 June 2013 NEW

We stayed for three nights, and we really enjoyed it. The service was friendly and helpful, our room very spacious with a comfortable king size bed, and the children menu was really good if you travel with small children. I have to mention the attention to detail and professionalism of the Hungarian lady at the restaurant. We are very grateful... More

Was this review helpful? Yes 1
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
15 June 2013

Hello p3t3nana, Many thanks for taking your family to visit us here at the Holiday Inn Mayfair. I am glad to see that your children were treated like the VIPs that they are. We want everyone to feel special while they are with us and we try our hardest to achieve this. I hope to see you and your family... More

Denton, Texas
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 9 June 2013

I stayed here for four nights. I travel to London often, so I'm familiar with hotel standards there. These things can be subjective, so I'll give the positives and negatives from my perspective. Negatives: 1)When I booked in October I contacted the manager about the renovations I had read about on this site. I was assured the work would be... More

Was this review helpful? Yes 4
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
15 June 2013

Dear drtee53, We would of course like you to stay with us again but apart from offering you a really good price we must also fix a few things to temp you back. The renovation is on-going and some rooms have received attention, sadly not the one assigned to you. I am very disappointed that firstly, reception did not appoint... More

Ayr, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 6 June 2013

Typical Holiday Inn Hotel, but excellent location, 5 minutes from Euston Train Station and 75 yards from Green Park tube station. Rooms typical of Holiday Inn, reasonably roomy and beds comfortable. Shocking that no free WIFI, have been to small family hotels who provide this Tried the restaurant for a quick sandwich before heading off to barbra Streisand concert. Why... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
15 June 2013

Dear davdry07, I hope you enjoyed the show, I imagine that it was amazing to see Barbara Streisand! A chicken sandwich and a couple of glasses of wine is really not at all complicated. Just how that could go wrong is beyond me. But I will find out and do something about it. I see that the serving was generous... More

Seattle
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 June 2013

The location cannot be beat: right at Green Park tube station, which leads you directly to just about all tourist destinations. And within walking distance to most West End playhouses. The value was great; the rooms were clean; and breakfast (included in room fee) was outstanding. Service was friendly and helpful. Some small nitpicks: one (of 2) elevators was broken... More

Was this review helpful? Yes 1
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
15 June 2013

Dear Harold H, I read your review and was delighted by your comments. I am also glad that like me you found that our hotel offers outstanding value for money. Please consider us when you make your hotel plans in the future. Best regards K Collins More

London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 May 2013

We were approached by the reception manager called Dillip, he was very rude and aggressive, unhelpful, he stated that he was going to lock the mini bar, barred the phone, just because we did not want him to use our card, despite us being regular/loyal guests (we have stayed at ihg hotels group about 12 times,including Crowne Plaza),also, we are... More

Was this review helpful? Yes 2
HotelGuestRelations, General Manager at Holiday Inn London - Mayfair, responded to this review
12 June 2013

Dear Janet L, thank you for staying at the Holiday Inn Mayfair and for posting a review. I apologise for the issues you encountered during your stay and I thank you for bringing them to my attention. We rarely receive bad comments about our staff, so we were very surprised with your feedback. I will certainly pass on your observations... More

York,UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 26 May 2013

This was the first time we had stayed at this hotel, reception was a breeze and our room was ready for us when we arrived at 11am. The room and bathroom were clean and tidy and housekeeping kept it like that throughout our stay, the room was nice and quiet at the back of the hotel. However, could the rooms... More

Was this review helpful? Yes 3
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
1 June 2013

Hello UKRichiesb, I am delighted to tell you that the lifts are both in full service. Unfortunately this came a little too late for you. I hope this mishap did not spoil your stay. The reception staff were as I was not able to give you a date for the re-commissioning of the lift as the maintenance company rather unhelpfully... More

Watford/London
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 25 May 2013

The Holiday Inn Mayfair is in a great London location if you are visiting London as a tourist or for a weekend out whether it's for shopping.eating,theatre or night life. The hotel is less than a minutes walk from Green Park underground tube station, with Piccadilly,Jubliee an Victoria line trains running through it so journeys to/from Heathrow airport,Euston,Kings Cross,Victoria main... More

Was this review helpful? Yes 3
See 6 more reviews by Watfordchaps for London
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
1 June 2013

Dear Watfordchaps, Thank you very much for your well written and comprehensive review of our hotel. I am pleased that you have chosen to stay with us and especially so because you intend to make us your base stop when in the capital. We will endeavour to continue pleasing you and throw in the odd pleasant surprises too. Thank you... More

Singapore, null, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 25 May 2013

The location of the hotel is excellent as it is situated near Green Park where you can walk to Buckingham Palace in 5 minutes. It is also close to the fame Regent Street. We can also board the Big Bus Tour just outside the hotel. Very convenient. Nonetheless, we find the room is too small and there isn't any free... More

Was this review helpful? Yes 4
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
1 June 2013

Dear yippi312, I agree that the internet charges are high but this is as a result of the cost to us set by the providers. However, we are soon to introduce free wi-fi to all our Rewards Club members. I am displeased that you found our staff greeted you somewhat coldly. They are selected for their natural warmth and cheerful... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 23 May 2013

Really lovely hotel as the decor was quite antique looking and very central london next to a tube and starbucks and close by shops. However we got checked in by the lady named Eylem I think it was....and she was very quiet. We werent that impressed by the way she checked us in as she didnt really explain anything at... More

Was this review helpful? Yes
See 2 more reviews by Keroppi123 for London
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
25 May 2013

Dear Keroppi123 Our reception staff are usually the recipients of most of the many uplifting commendation that the hotel receives. We believe that the reception staff in particular, are the face of our hotel. They are often the first and last people that our guests see. I am proud that they have received such high praises over the years. Your... More

 
 
Holiday Inn London - Mayfair
Check-in Check-in Check-out Check-out
 
 
Holiday Inn London - Regent's Park
Great value on a similar hotel
London, England
3.5 of 5 stars 907 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in London
Trendy
Doubletree by Hilton Hotel London - Westminster
Doubletree by Hilton Hotel Londo... 4.5 of 5 stars 2,683 reviews
Family-friendly
Holiday Inn London Kensington Forum
Holiday Inn London Kensington Fo... 3.5 of 5 stars 1,838 reviews
Romantic
Crowne Plaza London - St. James
Crowne Plaza London - St. James 4.0 of 5 stars 1,624 reviews
Luxury
The Nadler Kensington
The Nadler Kensington 4.5 of 5 stars 1,846 reviews
Show Prices ABS:HotelCheckRates-d275581?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d193133?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d265539?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d189735?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these London hotels
Holiday Inn London - Regent's Pa... 3.5 of 5 stars 907 reviews Holiday Inn Oxford Circus 3.5 of 5 stars 403 reviews Millennium Hotel London Mayfair 4.0 of 5 stars 869 reviews Holiday Inn London Bloomsbury 4.0 of 5 stars 1,115 reviews
Show Prices ABS:HotelCheckRates-d224737?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d199119?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d193155?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d193648?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 1,077 hotels in London, ranked by popularity

Been to Holiday Inn London - Mayfair? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Buckingham palace(25)
  • Great location(20)
  • Very good(16)
  • Green park(13)
  • Double beds(11)
  • Green park tube(10)
  • Friendly and helpful(9)
  • Tube station(6)
  • Executive room(6)
  • Oxford street(6)

Additional Information about Holiday Inn London - Mayfair

Address: 3 Berkeley Street, London W1J 8NE, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#224 Luxury Hotels in London
#305 Family Hotels in London
Price range (per night): $236 - $500
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Holiday Inn London-Mayfair hotel is located in the heart of Mayfair, London's premier hotel district. With its unparalleled location on the corner of Piccadilly and Berkeley Street, the Holiday Inn Mayfair is ideally situated for your business or leisure stay. This Mayfair hotel is fully air conditioned and all bedrooms are equiped with high speed internet access. The traditional and tastefully appointed hotel is in close proximity to Green Park, Hyde Park,, the Royal Academy, Covent Garden, superb shops in Bond Street, Regent Street as well as many clubs, casinos and night spots. Oxford Street, Harrods, Buckingham Palace, London Eye, Theatres and the West End are all close by. Adjacent to the hotel is Green Park underground station which gives direct access to Heathrow airport and St Pancras International Station for the Eurostar. As well as mainline rail services from Victoria and the Gatwick Express. All Conference & Meeting rooms in this ideal central London location have natural day light and are equipped to cater for any event. Nightingales Restaurant offers modern British cuisine from light snacks to a full a la carte menu. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Travelocity, Hotels.com, Cheap Tickets, Otel, Venere, Amex, Olotels, Agoda, Priceline and HotelsClick so you can book your Holiday Inn London - Mayfair reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn London - Mayfair Hotel London
Holiday Inn London - Mayfair Hotel
Holiday Inn London
Holiday Inn Mayfair
London Holiday Inn
Holiday Inn London Mayfair

Owners: What's your side of the story?

If you own or manage Holiday Inn London - Mayfair, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn London - Mayfair
See lowest price for your stay*
Check-in Check-in Check-out Check-out
Show Prices