We booked a quad room with 4 single beds through Travelstay, we got a double bed and 2 singles, not the hotels fault. Travelstay should have told us the quad with single beds was already booked. The hotel was very clean. The en suite very small and could only just get through the door because the bed was in the... More

Nice situated hotel in a nice quite area. Close bu Queensway underground station and Queensway with shopping and restuarants. Quick undergtround access to center of London. Hotel breakfast good, however the dining room was very small and crowded.

Does not warrant a 4 star rating. Rooms are super small, the bathroom was like an airplane bathroom with a shower added. You could rest your chin on the sink while sitting. Would be very uncomfortable for larger people. Smallest elevator I've ever seen (rated for 4 people...4 SMALL people)- we got two rolling bags and one person in the... More

Arrived at 0030. Check in ok, though there was a delay - got the distinct feeling my booking was lost but eventually, ok. Got to room, 6th floor, key didnt work. Trudged back down stairs (lift claustrophobic) to "reset". Room booked was double, received room with double bed and two singles.....stuffy room, couldnt open window! Severe damp patch in bedroom,... More

A very tired room needs decorating. When booking through booking.com it stated breakfast included. I suggest it should state continental breakfast as if you want a English breakfast this is extra!! DISAPPOINTED

For me this is not a standard 4 star hotel! Good location for getting about though , room was small for a double if offered basement room 105 refuse is it. We only stayed. 2 nights so put up with it. Now for the breakfast is poor . A full breakfast was paid in advance for us We got a... More

Room was a little bit small (for me with big luggage, the room was so small). my friend who was staying with me in the room has to sleep with his head next to bathroom window, sometime i had to wake him up to open the door. The lift was also out of order, we have to carry our luggage... More

We have spent a night in this hotel and we were really impressed with the room, bearing in mind that we paid slightly over 60 pounds for two of us including breakfast. It was really nicely situated and the condition of the room was perfect. Breakfast was continental, regular but you do not really need anything more. Highly recommended

Excellent location. It's in zone 2 so you can buy the oyster card for all the week for zones 1&2 for only £30. You have 2 underground stations 2 blocks away. The hotel is clean. The breakfast it's sufficient. Doesn't have variety but it's free. Rooms are small but clean and the calefaction works well.