How to train staff to enter the hotel rooms without knocking? How to keep bread at least a day past it's sell date before serving? Our room developed a leak around midnight which we were told is very common with such an old air conditioning system. Who do you talk to when you ask a cheese plate without goats cheese... More

My wife and I stayed six nights in a Garden Room in late May 2012.We are in our early seventies so the location is superb. The room was quiet, spacious and the bed and pillows very comfortable. Free internet usage in the room was fantastic as it allowed us to stay in touch with home on a regular basis (no... More

We thoroughly enjoyed our stay in this hotel - it was conveniently located in Hyde Park - right next to Kensington Palace and near a tube station, restaurants and shopping. The room was very modern with an excellent king size bed. The breakfast was amazing. More

Stayed here for 6 nights in April. Did my booking through Expedia.com.au and got a reasonable deal for a top hotel in London. Deal came with no extras so breakfast and wifi not included. When you add over 20 pounds for fairly average buffet breakfast and 20 pounds per day wifi charge and it doesnt seem so reasonable. You can... More

This hotel is pure calmness destination in London. Within a walking distance from almost everything...High Street Kensington station, Albert Hall, National Museum and of course the beautiful Hyde Park. The room that facing the Hyde park are second to none. The hotel has a Spa. Make sure you try the 10th floor authentic Chinese Restaurant called Min Jiang. More

Great Hotel, for London and the staff are great. If I had to make one criticism , the staff in the restaurant and bar could be a bit more attentive but other than that it was great., More

Stayed two nights for an inhouse conference. Was given an upgrade to a better room becos there was a mixed up in my reservation by the conference organiser. Staff was professional in handling this issue, was settled within 10 minutes and I am happy, got a complimentary upgrade! Room was great, spacious and with a view of kensington garden. What... More

I stayed for 6 nights at the Royal Garden Hotel in a large and bright room overlooking Kensington Gardens - just the view I was hoping for! I thought the room was quite comfortable, which was great since I spent a lot of time there working in the evenings. My stay also overlapped with Justin Bieber's, but I disagree with... More

I have stayed at the Royal Garden many times. This is a lovely hotel right next to Hyde Park and close walking distance to Kensington High Street. The rooms are well appointed and a good size. Service is excellent. A great hotel! More