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DoubleTree by Hilton London - West End

4.0 of 5
92 Southampton Row | Bloomsbury, London WC1B 4BH, England
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DoubleTree by Hilton London - West End
Ranked #329 of 1,081 hotels in London
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746 reviews from our community

Traveller rating
    200
    315
    139
    58
    34
See reviews for
Families
97
 
Couples
245
 
Solo
41
 
Business
184
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Glasgow, United Kingdom
2 reviews
4 of 5 stars Reviewed 20 May 2013 NEW

Just back from an overnight stay at this hotel and am very pleased with our choice. We stayed for our wedding anniversary and were upgraded to a deluxe room upon arrival. Staff were extremely professional and friendly and we also received a card and complementary cake once checked in. It's less than 5mins walk from Holborn underground and only 10mins... More

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A TripAdvisor Member
4 of 5 stars Reviewed 20 May 2013 NEW

Hotel was very clean and staff helpful and friendly. View from our room was not the best but considering that we were only there to sleep it was not an issue. This location is excellent for tourist wanting to be centrally located to all of the major attractions and underground station. Would definitely return!

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Review collected in partnership with DoubleTree by Hilton

Top Contributor
52 reviews 52 reviews
40 hotel reviews
Reviews in 36 cities Reviews in 36 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Staff was really very friendly and welcoming throughout our stay, also the lobby looks very welcoming and spacious. Our room was rather small and had a strange layout, view towards some air con towers not too spectacular. Whoever planned or actually built the bathroom was either drunk or a complete idiot as the toilet is located right next to a... More

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See 4 more reviews by londonmatDE for London
Derry, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 19 May 2013 NEW

Stayed here May 2nd. Room on 2nd floor. Got a good deal. good location, 5 min walk from Holborn underground station. Very good breakfast. However I was awakened at 6 am by very low frequency sound, kept repeating every so often so couldn't get back to sleep. Strangely there was a wooden hut outside covering one of my windows! Hotel... More

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Utrecht, The Netherlands
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 19 May 2013 NEW

The location of the hotel is good, near 2 tube stations and also within walking distance to Covent Garden. I booked 6 months ahead through Hotwire.com and got the room real cheap. I was travelling with a (girl)friend and we were appointed a small room with a queen bed. We took the upgrade for 25 pounds per night and got... More

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Hinckley, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

Having stayed at the other Doubletrees in Manchester and Westminster, this one is double the price, but the rooms are half the size. As a Diamond member we were upgraded to an executive double room. The bed was big enough but other than that, there was not much room. The view out of room 47 on the ground floor was... More

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See 2 more reviews by StuartUK30 for London
Geneva, Switzerland
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW via mobile

I was traveling for business, en solo, and I chose this hotel because it was close to my meeting. I was warmly welcomed by an efficient staff and received my delicious warm cookie. My room was small but had all the necessary. Two twin beds, very comfortable beds and soft linens. The bathroom was not too small in my opinion,... More

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See 2 more reviews by Etschanz for London
Newport Beach, United States
1 review
3 of 5 stars Reviewed 17 May 2013 NEW

The service was just not up to par and we were misinformed about several different things. The internet system was terrible and connection was almost impossible, even when following their instructions to the letter. The 'free' part was only in the lobby, not in your room and even then, it was almost impossible to connect.

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Review collected in partnership with DoubleTree by Hilton

Doha
Top Contributor
57 reviews 57 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

The hotel is very attractive from the roadside, and warm and inviting once you step into reception. Straight away you are offered the hot cookie, do not refuse it! Upon check in I was identified as a Hilton Honors Gold Card holder and was told I had been upgraded to a Double Deluxe room. It wasn't ready so we went... More

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See 14 more reviews by PaulRudd for London
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2013

Business trip to London, hotel prepared by business partner. The room is clean and tidy. Location is good, less then 5min walk to the London underground. Fair breakfast, not much options but taste good. The wi-fi connection is poor, very slow, even slower then the 3G mobile data. If you have lots of data sending back to office, don't choice... More

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Peadar M, Manager at DoubleTree by Hilton London - West End, responded to this review
18 May 2013

Dear William T, Thank you for taking the time to share your feedback with us regarding your recent stay at the DoubleTree by Hilton London West End. I am very sorry to learn that we failed to meet your expectations on this occasion. We would welcome the opportunity to make matters up to you and address the highlighted issues with... More

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Hotel Summarization (Beta)

What travellers say

  • British museum(32)
  • Very good(23)
  • Executive room(17)
  • Great location(17)
  • Warm cookies(11)
  • Short walk(8)
  • Park inn(6)
  • Holborn tube station(5)
  • Reception area(3)

Additional Information about DoubleTree by Hilton London - West End

Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#202 Luxury Hotels in London
#283 Family Hotels in London
Price range (per night): 232 AUD - 454 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The DoubleTree by Hilton London – West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 215 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Executive rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more   less 
Reservation Options:
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Also Known As:
Doubletree By Hilton London - West End Hotel
Doubletree By Hilton London - West End Hotel London
Park Inn London
Park Inn Russell Square
Bonnington Hotel London

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DoubleTree by Hilton London - West End
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