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The Tower

4.0 of 5
St Katharine's Way, London E1W 1LD, England
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Ranked #349 of 1,067 hotels in London
3.5 of 5 stars 972 Reviews
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972 reviews from our community

What travellers say about this hotel
  • Very good(16)
  • Room service(15)
  • Full english(9)
  • Hill tube station(6)
  • Star hotel(6)
  • Great location(6)
  • Friendly and helpful(5)
  • First floor(3)
  • St Katharines dock(3)
Traveller rating
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    126
    107
Only show reviews for Family (73) | Couples (262) | Business (277)
Date Rating
davidandhannah
Banbury, United Kingdom
Senior Contributor
23 reviews
70 helpful votes
3 of 5 stars Reviewed 11 February 2012 NEW

One night stay = everything about the hotel was excellent - nice room, great views, really friendly staff, great location. Everything, that is, apart from breakfast. Breakfast started at 7am in the Brasserie - I was in there at 0705 am and everything was cold, the bacon, sausage, beans, mushroom, egg etc. It all looked great, but a huge dissappointment... More

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Roumyana
Plovdiv, Bulgaria
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 10 February 2012 NEW

We stayed at he hotel for 3 days, the hotel is with good location, althogh it is very noisy almost all night, ships passing , whisling, the view is good. The room was OK, clean, with appliances, no electricity addapters were available for free, we hav to buy one from the hotel reception desk.The windows are very small, no terraces,... More

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Mark S
York, United Kingdom
Contributor
17 reviews
1 helpful vote
5 of 5 stars Reviewed 8 February 2012 NEW

A quick business to trip - the Tower is where I always go - just a few minutes walk from the City. My most recent trip was as good as expected - staff are very efficient and always willing to help - free upgrade to a room overlooking the river was very welcome too. Breakfast was good too - prompt... More

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hellofalady
Wirral, Merseyside
Contributor
12 reviews
16 helpful votes
5 of 5 stars Reviewed 7 February 2012 NEW

This hotel is about 7 mins stroll from Tower Hill underground, and 5 mins from the DLR Gateway station to Canary Wharf. I used Fenchurch Street, 15 mins to catch a train out to Essex, 30 mins. Check In would be my only complaint it took abut half an hour. Once in my room, I had beautiful views of the... More

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skinnymarie32
Norfolk
Senior Reviewer
6 reviews
1 helpful vote
3 of 5 stars Reviewed 6 February 2012 NEW

I have stayed in this hotel several times but this time i was a little disapppointed :( We arrived at 1.40pm when check in starts at 2pm. I am currently 6 months pregnant so just wanted to get to my room. I asked if there was any way we could check in 20 mins early and we were told we... More

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kathygSwansea
swansea
Reviewer
3 reviews
4 of 5 stars Reviewed 5 February 2012 NEW

just got back from a lovely 2 night break staying at The Tower. We found the hotel to be very welcoming, stayed on the 9th floor, standard room was great, beds really comfy and rooms quiet for a peaceful sleep after a busy day sightseeing in london. Location is wonderful, views over st katherine's dock or the impressive bridge and... More

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Ian Fletcher, General Manager at The Tower, responded to this review
7 February 2012

Dear Reviewer Thanks for your post, I’m really glad you had a lovely stay with us and would definitely stay again. It’s great to read that you found our beds really comfy and enjoyed a peaceful night’s sleep. We’re looking forward to welcoming you back again soon. Kind regards Ian More

tebbyc
1 review
4 of 5 stars Reviewed 5 February 2012 NEW

My husband and I stayed here for one night, having booked it as a 'mystery hotel' on lastminute.com, and we were impressed! Location was great, even though our room was at the back of the hotel we had a beautiful view of the docks and across to Canary Wharf. The only downside was the cost if breakfast, which was the... More

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Ian Fletcher, General Manager at The Tower, responded to this review
7 February 2012

Dear Reviewer, Thanks for your post, I’m thrilled that you and your husband enjoyed your recent stay with us in particular the view of St Katherine’s Docks and Canary Wharf. It will be great to welcome you back again soon. Kind regards Ian More

Beach_Pengwin
London
Contributor
12 reviews
8 helpful votes
5 of 5 stars Reviewed 5 February 2012 NEW

Me and my partner stay at this hotel on most of our over night visits to London. It's in a great location; being right on the river Thames and next to Tower Bridge. The tube station is also just up the road and you can get on and off the clipper very close to the hotel. The staff are generally... More

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Ian Fletcher, General Manager at The Tower, responded to this review
7 February 2012

Dear Reviewer, Thanks for your post, I’m so pleased that you enjoy staying with us so much and recommend the Hotel. It’s great to read that you find our beds to be some of the best you have slept on, we receive consistently positive feedback about our beds and it’s so important to me that our guests enjoy a good... More

Denise O
Birmingham, United Kingdom
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 5 February 2012 NEW

This is a Guoman hotel that is excellently situated by Tower Bridge in London. The staff are very obliging. The English breakfast was good,but only just about hot enough. The rooms are now looking in need of some attention. The wooden fittings need some TLC. The bathroom tiles need a steam clean or renewed grouting, nothing is worse than a... More

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Ian Fletcher, General Manager at The Tower, responded to this review
7 February 2012

Dear Reviewer, Thanks for your post, I’m sorry to read that we let you down during your recent stay with us. I regret that having stayed with us before this stay did not meet your expectations. We are in the process in refurbishing our rooms with the majority already completed. I really appreciate your comments and will certainly address this... More

Mark B
Reading, United Kingdom
Senior Reviewer
8 reviews
10 helpful votes
4 of 5 stars Reviewed 4 February 2012

Stayed here for two nights for a theatre trip & a bit of shopping.Check in was very efficient, staff polite, informative & helpful. Stayed in a premier king room with access to the club lounge. Wouldn't recommend this as they don't serve any spirits and felt with a glass of wine and a cup of coffee this wasn't worth the... More

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Ian Fletcher, General Manager at The Tower, responded to this review
7 February 2012

Dear Reviewer, Thanks for your post, I’m really glad you found the staff to be polite, informative and helpful and check in efficient. I’m sorry we did not meet your expectations with the beverages in the Guoman Lounge; I appreciate your comments and will review our current offering. Kind regards Ian More

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The Tower Also Known As

  • The Tower London
  • Hotel Thistle
  • London The Tower
Address: St Katharine's Way, London E1W 1LD, England

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