Just got back from an amazing weekend in london,the hotel was adequate for our needs as we were there for sightseeing and doing a theatre trip,our room was small and looking a bit tired but we was not there long enough for it to let our weekend down.the breakfast which i was dreading due to previous comments was unfounded as...
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Everything about this hotel is OK Just that nothing drastically wrong but apart from the location ,nothing great.To be honest for the price I paid I expected more.The hotel is large and it is quite a hike from elevator to room and in my case the room number was not listed and we went around in a circle trying to...
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From the moment we checked in at 9:30 in the morning the staff went out of the way to make our stay comfortable and pleasant. The hotel is HUGE so a room far from the lift means a long hike each way, but apart from that everything about the hotel was great. Close to tubes and Oxford street.
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Dear Reviewer,
Thank you very much for sharing your experience with us regarding your recent stay at the Thistle Marble Arch Hotel via TripAdvisor.
I would like to take this opportunity to thank you for your positive comments about our hotel. It is great to see that you have enjoyed the hotel facilities and team. Your comments have been re-laid...
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Just back from 3 night stay. Room was excellent, bed very large which was a surprise. Room and bathroom all clean and tidy. Asked for quiet room which looked out onto a roof and windows but didnt mind. As expected there was a queue at breakfast but it moved fairly quickly and food choice was excellent, everything you could want...
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My husband and I have just spent 4 nights in this hotel. We chose this hotel due to it's location as we love Marylebone, London. The hotel is quite cheap and as such it is jam packed with bus loads of tourists from all over the world. The hotel is massive. So big in fact, that you need a shuttle...
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Me and my friend stayed here for a 2 night break. I obviouly read all the reviews and was a little nervous upon arrival. I have to say that our stay was fab from the moment we checked in to checking out - there was a bit of a wait at breakfast but the staff did everything they could to...
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Dear Reviewer,
Thank you so much for taking the time to keep us informed of your feedback. It is very much appreciated and as such is re-laid to the hotel team on a daily basis.
I am glad you and your friend had an enjoyable time with us and that our team left you with a positive and pleasant view...
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We have stayed before and was given a free Sunday night this time.
This hotel is massive and very well maintained. Big room, lovely fluffy towels in the very clean marble bathroom. Beds big and very comfy and loads of TV programmes. Breakfast is serve yourself with plenty of choice. Downside is the long queue between 9 - 10 but...
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Dear Reviewer,
Thank you for your brilliant feedback about the Thistle Marble Arch Hotel. I am glad you have had a pleasant stay with us and that you have joined up to our Signature Loyalty programme and are already enjoying the benefits it provides.
Your views are very much appreciated and are re-laid to our team on a daily basis,...
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Stayed for weekend break - the hotel staff were fantastic and really made a difference - the hotel is a typical chain hotel and could do with the bedrooms being refurbed however they were clean the bed was comfortable and an excellent location for central london.
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Dear Reviewer,
Thank you for taking the time to post a review following your recent stay with us. I am thrilled to see that you were satisfied with your overall experience; it is especially pleasing to read your positive and constructive remarks following the service received from our team.
All our TripAdvisor comments are re-laid to our team on a...
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Booked via Hotel Direct as one of the secret deals where you found out where you were staying once you had paid. Wanted somewhere fairly central so pleased with location. We had requested an early check in and arrived at 11.20am and could not access room until 1.30pm but were happy with overall appearance of room. Bed very comfy as...
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Dear Reviewer,
Thank you kindly for taking the time to give us your positive and constructive feedback, your views are very much appreciated.
All of our TripAdvisor comments are shared on a daily basis in our morning meetings; they are then re-laid to all our team members. The necessary actions are then taken to ensure that as a team we...
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I stayed at the Thistle Marble Arch for one week and was happy from beginning to end. The location was perfect. It's a 5-min. walk to the Underground and there are always taxis out front. I got the quiet room I asked for on a high floor. I slept soundly in my small room and everything worked. The staff were...
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Dear Reviewer,
Thank you very much for taking the time to write about your recent stay at the Thistle Marble Arch Hotel.
We are delighted that you had such a wonderful stay and we thank you for complimenting our hotel and hotel team. Your comments have been re-laid to the team and have provided encouragement and inspiration to our team....
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1,701 Reviews
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