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Jumeirah Carlton Tower

5.0 of 5
One Cadogan Place, London SW1X 9PY, England
Hotel amenities
Jumeirah Carlton Tower
Ranked #158 of 1,069 hotels in London
4.5 of 5 stars 154 Reviews
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154 reviews from our community

What travellers say about this hotel
  • Very good(6)
  • Rib room(5)
  • Junior suite(3)
  • Nice touch(3)
Traveller rating
    79
    44
    16
    6
    9
Only show reviews for Family (28) | Couples (45) | Business (47)
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 22 May 2012 NEW

I booked via Superbreaks, arrived early and began to enjoy 5 star plus service all the way! We were offered complimentary tea, then an upgrade, to a superior room. It was a birthday weekend, with good honest heartfelt service!! Top notch More

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ABC
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

Having stayed at Jumeirah properties in Dubai (their home ground), I was really looking forward to the Carlton given it's extraordinary location and excellent service standards which Jumeirah is renowned for. Each of my expectations were dashed but that's another story. The facts - The check in desk seemed least interested in assisting me even though I checked in late... More

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See 2 more reviews by il0ve2travel005 for London
Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 May 2012

The positives first: great location right on Sloane street and its branded shops, next door to Harvey Nicks, Harrods just a short stroll away. Luxury property, rooms and amenities, very courteous and helpful staff, comfort and cleanliness second to none. Upon check-in we got upgraded to an executive suite (having booked a garden suite with a balcony). It turned out... More

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See 2 more reviews by Vlado24 for London
Elisabeth Kuehn, Guest Relations Manager at Jumeirah Carlton Tower, responded to this review
16 May 2012

Dear Guest, Thank you very much for your detailed review here on Tripadvisor. We were all delighted when reading your great comments with regards to the location of the Jumeirah Carlton Tower, the staff and the rooms including the amenities. Also I am very happy that you enjoyed the upgrade to one of our newly refurbished Executive Suites, even though... More

Worcester, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 May 2012

This is a superb hotel not the cheapest 5 star hotel shop around for best deal But it's worth every penny,cannot fault the staff nothing to much trouble ,great location Own parking,have tried others but cannot resist going back to the best !!! More

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See 4 more reviews by Nigel P for London
Elisabeth Kuehn, Guest Relations Manager at Jumeirah Carlton Tower, responded to this review
8 May 2012

Dear Guest, Thank you so much for taking the time to leave your review here on Tripadvisor. We were very happy when reading that you thoroughly enjoyed your stay. Also I would like to thank you for your great comment with regards to my colleagues and the location of the hotel, being superbly located in Knightsbridge and in walking distance... More

London
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 26 April 2012
2
people found this review helpful

This review is about the peak gym, I used to be a member there and am considering returning. I really like the location, great views, and overall facilities. The only aspect of the gym that has been negative for me was the staff, they are cold and not very helpful in general. Check in desk never acknowledge members, little hello... More

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See 4 more reviews by Silver1881 for London
Elisabeth Kuehn, Guest Relations Manager at Jumeirah Carlton Tower, responded to this review
3 May 2012

Dear Guest, First of all, I would like to thank you for your review of our Peak Health Club. We were delighted to hear that you enjoy the location of our Health Club, being situated on the 9th floor of the Jumeirah Carlton Tower in Knightsbridge and therefore providing a stunning view over London's city centre. However, I would like... More

Monaco, Monaco, Monaco
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

I have been staying at the Jumeirah Carlton Tower at least 8 times per year, so have gotten to know most of the staff, front desk, concierge, waiters etc. You just can't beat the location as it is right in the heart of Knightsbridge and close enough to Mayfair, which - let's face - covers the 2 most important places... More

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Elisabeth Kuehn, Guest Relations Manager at Jumeirah Carlton Tower, responded to this review
26 April 2012

Dear Guest, Thank you so much for your great review here on Tripadvisor. We are delighted to hear that you and your family always like staying at the Jumeirah Carlton Tower when you are visiting London – enjoying the hotel’s location and its rooms. In spite of your comment with regards to the clientele, it is particularly great to read... More

Abu Dhabi, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 12 April 2012

I really enjoyed my stay at the Jumeirah Carlton. The staff were friendly and helpful throughout the hotel from the doormen to the front desk and the cleaning staff. My room was clean and well furnished with some unexpected ammenities like a loofah sponge and nail brush. I did have some noise from a wedding being held in the ballroom... More

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Elisabeth Kuehn, Guest Relations Manager at Jumeirah Carlton Tower, responded to this review
26 April 2012

Dear Guest, Thank you for taking the time to leave your review here on Tripadvisor. I was delighted to read that you have enjoyed your stay and that the service and facilities provided throughout the hotel met your expectations. I have passed your compliments on to my colleagues, who were pleased to hear your positive comments. With regards to the... More

Paris, France
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 26 March 2012
2
people found this review helpful

I was here between Christmass and new year and we had the best time we ever could imagine. *Pickup at the airport was excellent. The driver was very friendly, helpfull (giving some siteseeing tips) and quick. The limousine was A+. The room: Very comfortable, the bed was very good (back problems), well cleaned and smelt fresh. But for the price... More

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Elisabeth Kuehn, Guest Relations Manager at Jumeirah Carlton Tower, responded to this review
29 March 2012

Dear Guest, First of all, I would like to thank you for your great and detailed review! We are delighted to hear that you enjoyed your stay with us, ranging from the pickup at the airport to our Rib Room and the location of our hotel. We are happy that you also liked your room; however, I’m sorry to read... More

Doha
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 March 2012

Pros 1. Great staff. Greater with a hot face towel at check in! A first in London. 2. Great sized room and bathroom. Very clean very new. Great housekeeping. 3. Great location for shoppers. Everything you'll need is within a ten minute walk. Cons 1. Not much, except the price. Very expansive compared to alternatives elsewhere in London. All in... More

Was this review helpful? Yes
Elisabeth Kuehn, Guest Relations Manager at Jumeirah Carlton Tower, responded to this review
29 March 2012

Dear Guest, Thank you so much for your review here on Tripadvisor. We were delighted to read that you enjoyed the location of the Jumeirah Carlton Tower, being superbly situated in the heart of Knightsbridge, directly on Sloane Street. Also I would like to thank you for your comment with regards to the room and our staff, which I shared... More

Dubai, United Arab Emirates
Top Contributor
60 reviews 60 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Try to restrict your stays to the winter months otherwise the place is overun with tourists. The rooms are very comfortable, if a little cramped, fantastic breakfast ,lunch and dinner all in The Rib Room. The bar is without atmosphere and hence ill attended. There is a well equipped and clean gym with pool which is very popular. A great... More

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See 8 more reviews by John W for London
Elisabeth Kuehn, Guest Relations Manager at Jumeirah Carlton Tower, responded to this review
8 February 2012

Dear Guest, Thank you very much for your great review. I am happy to read that you found your room very comfortable and that you enjoyed “The Peak Health Club & Spa”, which is - as you mentioned - very popular with hotel guests and Londoners alike. I am sorry to read that the bar you visited did not come... More

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Additional Information about Jumeirah Carlton Tower

  • Jumeirah Carlton Hotel
  • Jumeirah Carlton London
Address: One Cadogan Place, London SW1X 9PY, England
Price range (per night):* 468 AUD - 1,212 AUD

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Jumeirah Carlton Tower
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