Having stayed at Jumeirah properties in Dubai (their home ground), I was really looking forward to the Carlton given it's extraordinary location and excellent service standards which Jumeirah is renowned for. Each of my expectations were dashed but that's another story. The facts - The check in desk seemed least interested in assisting me even though I checked in late... More

The positives first: great location right on Sloane street and its branded shops, next door to Harvey Nicks, Harrods just a short stroll away. Luxury property, rooms and amenities, very courteous and helpful staff, comfort and cleanliness second to none. Upon check-in we got upgraded to an executive suite (having booked a garden suite with a balcony). It turned out... More

This is a superb hotel not the cheapest 5 star hotel shop around for best deal But it's worth every penny,cannot fault the staff nothing to much trouble ,great location Own parking,have tried others but cannot resist going back to the best !!! More

This review is about the peak gym, I used to be a member there and am considering returning. I really like the location, great views, and overall facilities. The only aspect of the gym that has been negative for me was the staff, they are cold and not very helpful in general. Check in desk never acknowledge members, little hello... More

I have been staying at the Jumeirah Carlton Tower at least 8 times per year, so have gotten to know most of the staff, front desk, concierge, waiters etc. You just can't beat the location as it is right in the heart of Knightsbridge and close enough to Mayfair, which - let's face - covers the 2 most important places... More

I really enjoyed my stay at the Jumeirah Carlton. The staff were friendly and helpful throughout the hotel from the doormen to the front desk and the cleaning staff. My room was clean and well furnished with some unexpected ammenities like a loofah sponge and nail brush. I did have some noise from a wedding being held in the ballroom... More

I was here between Christmass and new year and we had the best time we ever could imagine. *Pickup at the airport was excellent. The driver was very friendly, helpfull (giving some siteseeing tips) and quick. The limousine was A+. The room: Very comfortable, the bed was very good (back problems), well cleaned and smelt fresh. But for the price... More

Pros 1. Great staff. Greater with a hot face towel at check in! A first in London. 2. Great sized room and bathroom. Very clean very new. Great housekeeping. 3. Great location for shoppers. Everything you'll need is within a ten minute walk. Cons 1. Not much, except the price. Very expansive compared to alternatives elsewhere in London. All in... More

Try to restrict your stays to the winter months otherwise the place is overun with tourists. The rooms are very comfortable, if a little cramped, fantastic breakfast ,lunch and dinner all in The Rib Room. The bar is without atmosphere and hence ill attended. There is a well equipped and clean gym with pool which is very popular. A great... More