Myself and my five friends thoroughly enjoyed our 'London Weekend' and our stay at your hotel was to the standard we expect from a Best Western hotel. The staff were all extremely pleasant and polite which was good to see. Would not hesitate to stay again!

Just thought I would leave a review to say that following some problems at the hotel they arranged to move us elsewhere before we arrived. In difficult circumstances the staff should be complemented on their handling of the situation and given that one of the key reasons for choosing this hotel was its proximity to the Albert Hall their willingness... More

I stayed in this hotel 3 weeks ago and had a very small double (not enough room for one). This time I was upgraded to a "Club Room" which was excellent, once you had negotiated the intricate route! The English breakfast was very good except the scrambled egg which is always disgusting. Staff always very polite and helpful but check... More

There is a continental breakfast that is good value for your money, you get coffee served to you at your table! Lancaster Gate metro was handy. Hyde park is just a couple of blocks away, great for a walk or picnic. Tesco is a great grocery store if you want snacks for your room.. The double decker bus ( the... More

My wife and I stayed at this hotel for our first trip to London. Our first room was too small for the two of us for a week but the front desk was happy to move us into a larger room the second day and it was much more comfortable. The hotel was very clean with modern bathrooms and finishes.... More

The bed was delicious, located 10mins walk to 2 nearest metro stations, has grocery stores and restaurants nearby. Beware a bit of stairs at the entrance to get to the lift and some more stairs to the rooms though if you're carrying heavy luggage and showers are a bit tiny for someone who's bigger or taller, and extremely slow internet... More

While staff was very friendly and helpful, and the location within walking distance of Paddington Station, I was however a bit dissapointed at the minimal size of my room. Agreed, as a single travller you are alwas put into tiny rooms, and that's why I had booked this accomodation as a "superior" single room (descibed as a spacious room) at... More

The hotel is in a fantastic location so we were out all day everyday and had a wonderful time in London. Our booking specified a spacious double room so we were very surprised at the tiny size of the room! It was just as well that Emirates lost my husband's luggage because it wouldn't have fitted in the room! I... More

I have stayed at this hotel twice within the past year. I made the first reservation through Best Western's reservation service. Stayed in a great room (in the building across the street from the front desk. This second trip, I made my reservations through Bookings.com. It quickly became apparent that they kept special rooms, in separate run down hotel several... More