The staff are very friendly and helpful, the hotel in a really good situation, with the tube around the corner. Very good breakfast, although the staff were a bit slow to replenish things. The room was lovely but unfortunately the bed and floor and floor above us was very squeaky. The bed was however comfortable. There was a lack of... More

This location is perfect for a special meal, We booked for the Library, a private room catering for 20 people, and it was a perfect setting for my daughters friends Hen Meal. The table looked lovely we added extra black and white sparkly diamonds and napkins to add to the black and white theme of the day. Food was served... More

Arrived early afternoon, after a brief search for our booking we were in our double standard room. Good facilities, clean and not a bad size. As we were traveling most of the morning we decided to have a nap before we went out in the evening. Our sleep was disturbed from banging and walking from above our room. We called... More

I tend to stay here when examining in London. Pleasant to stay, efficient staff and breakfast is good. The dragon on the stairs gets patted regulalry! More

When we entered the hotel we felt that it had the WOW factor, the staff on reception were very friendly and efficient, we had to leave our bags to go to a lunch time meeting so arrived before our room was ready, the cases were taken from us with a smile and there was no charge for the service. Our... More

I have visited Hotel Russell on several occasions because my husband is company pre-booked annually for two nights - I pay the hotel supplement of £12 per night to enjoy a trip to London and the very good hotel breakfast, and I consider that a reasonable tariff. I agree with some of Hanne S's review, but would add the following... More

The Entrance of the Hotel is lovely,the reception area looks very impressive although it is an old hotel it's grandness of past years shines through. Reception staff very friendly, and efficient. We got offered our first room and to be fair the room was not bad but the bed was just so small it really was only good for one... More

We stayed at this hotel in February and had a very good stay so we were pieased to be returning for our neice's wedding.As we expected from our previous visit we received a high standard of service and cleanliness.The hotel certainly know how to cater for a wedding after a great breakfast the restaraut was transformed and was magical in... More

Positive points: The room was small but otherwise nice, and had a built-in iron board and tea/coffee making facilities. The decor of the hotel is a mix of modern (the rooms) and old (the lobby and dining room). Negative points: The check-in took forever, and I wasn't the only one to think so. The rest of my group arrived at... More