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The Waldorf Hilton

5.0 of 5
The Aldwych, London WC2B 4DD, England (Formerly Le Meridien Waldorf)
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Ranked #243 of 1,067 hotels in London
4.0 of 5 stars 1047 Reviews
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1,047 reviews from our community

What travellers say about this hotel
  • Executive Lounge(29)
  • Very nice(16)
  • Deluxe room(16)
  • Star hotel(14)
  • Great location(12)
  • Afternoon tea(11)
  • Friendly and helpful(9)
  • Would highly recommend(5)
  • Full english(4)
  • Flat screen TV(4)
Traveller rating
    393
    318
    199
    84
    53
Only show reviews for Family (105) | Couples (465) | Business (167)
Date Rating
geraldine00
Cheshire
Reviewer
4 reviews
4 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW

Just returned from the Waldorf, couldn't fault the room or service. Only just got into the room when reception phoned to check everything was OK. The breakfast was excellent one of the best we have had in London. All the staff were very friendly and very efficient. Also the position of the hotel so near to the river, Covent garden... More

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suzziepie
London, United Kingdom
Contributor
18 reviews
5 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

The only complaint I have about this hotel was an odd "buzzer" sound that I heard intermittently all night. Like the sound of a buzzer when someone wants to be buzzed in. I did not hear the sound in the morning... (Rm 135) The room was clean and modern, very trendy. The bed was very comfortable though a bit low... More

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shopkitten
England
Senior Contributor
31 reviews
58 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

I really enjoyed my stay at the Waldorf. Great location, handy for a night out in Covent Garden / Soho. Lovely room (we upgraded to delux - very spacious.) Great hotel bar. It is quite expensive, but competitive for London. Woul definately stay again. More

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Louise A
Bradford, United Kingdom
Reviewer
3 reviews
3 of 5 stars Reviewed 13 February 2012 NEW

Definately not 5*, we were very disappointed with our executive room - it was on the main drag and very noisy at night. The room was 'contemporary' which looked nice but there was no bath - only a not very good wet room which seemed to leak. Apparently if you want a room with a bath you need to specifically... More

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Foxy64
UK
Contributor
12 reviews
5 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

A friend and I had a three course dinner from the Homage restaurant table d'hôte menu. There was a nice choice of four or five items for each course and although the portions were not huge, after the three courses we were full and satisfied.The food was beautiful and we rounded our dinner off with a glass of champage. The... More

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DavidandGillian
Northumberland
Senior Reviewer
10 reviews
10 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW
1
person found this review helpful

Don't usually stay at Hiltons because of previous disappointments but this was a definite exception and we would return. We even had to change our room at 10.30 in the evening because of a small issue and the duty manager handled the change with sensitivity and care. We were moved to a better room which had been recently refurbished and... More

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Katarina Vlkova, Manager at The Waldorf Hilton, responded to this review
12 February 2012

Dear David and Gillian, We thank you very much for sharing such a lovely comments with other travellers. We are pleased to hear that you felt our hotel happy and we hope to be able to welcome you back soon. Sincerely, Katarina Vlkova Guest Relations Manager More

PrgTrdr
New York, NY
2 reviews
1 helpful vote
1 of 5 stars Reviewed 11 February 2012 NEW
1
person found this review helpful

I can't understand all the good reviews nor the 5 star rating because this place is a dump. My deluxe room was tiny with barely enough room to move , a single 2x2 window, a long woman's hair in the tub, chipped and cracked furniture, stained carpets, cheesy faux mural, peeling wallpaper in the hallways, etc. I checked out the... More

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Katarina Vlkova, Manager at The Waldorf Hilton, responded to this review
12 February 2012

Dear traveller, Thank you for your feedback. Naturally it is always a concern for us when a guest is given a cause to complaint. We regret you did not find your room up to your expectations. Please note that our rooms are regularly checked and I am confident to say that the wallpaper surely does not peel off the walls.... More

vernet1
Rome, Italy
Reviewer
3 reviews
5 of 5 stars Reviewed 11 February 2012 NEW

Great manager Ms Katarina Vlkova ! we had some problems with towel rail in the bathroom means that was very cold in the bathroom but Hotel Manager( Ms Katarina Vlkowa ) was such a nice !! Great very fast reaction , change a room upgrade!! Super , nice gifts to the room!! Super and great discount with price for first... More

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rachelpink
New York, NY
Reviewer
4 reviews
3 helpful votes
3 of 5 stars Reviewed 8 February 2012 NEW

I stayed here recently for a business trip. The lobby is pretty and the staff were pleasant--but there were some significant issues. That the wifi is only available (at the cost of 15 pounds) via scratch-off vouchers is very strange and impractical. One night I forgot to pick up a voucher, and called down for one. It never arrived. I... More

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Katarina Vlkova, Manager at The Waldorf Hilton, responded to this review
12 February 2012

Dear Rachel, Thank you for your valuable feedback which I have now passed onto the relevant managers for follow up. It is thanks to our guests' comments that we were given the opportunity to improve. Our hotel has recently launched the Wi-Fi in the bedrooms and until we have the interface fully running we offer scratch cards to our guests.... More

travelerswithteens
Chester, United Kingdom
Senior Contributor
21 reviews
4 helpful votes
4 of 5 stars Reviewed 8 February 2012 NEW
1
person found this review helpful

I booked 2 rooms via the Hilton website for a show-seeing trip with my daughters and a friend. The rooms were supposed to be prepaid to take advantage of a discount. I signed up for an upgrade (if available at checkin) of one of the rooms at 60 pounds per night. When we got there, the upgrade was available, so... More

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Katarina Vlkova, Manager at The Waldorf Hilton, responded to this review
12 February 2012

Dear Laura, Thank you for the comments you shared with other travellers. I can confirm you had three reservations of which two were a duplicate error by our system. You were thereforecharged prepayment for all three rooms. I regret this has not been spotted during your stay but only after you departed. We sincerely apologise for this error. We are... More

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The Waldorf Hilton Also Known As

  • Hilton Hotel London
  • Hilton Hotel Waldorf
  • Waldorf Hilton
  • Hilton London
  • Hilton London Waldorf
  • London Hilton
  • Waldorf Hotel London
  • Waldorf Hilton London
Address: The Aldwych, London WC2B 4DD, England (Formerly Le Meridien Waldorf)

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