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The Waldorf Hilton

5.0 of 5
The Aldwych, London WC2B 4DD, England
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The Waldorf Hilton
Ranked #360 of 1,081 hotels in London
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668 reviews from our community

Traveller rating
    226
    220
    117
    64
    41
See reviews for
Families
84
 
Couples
315
 
Solo
26
 
Business
98
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Surrey
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Had bought a voucher earlier in the year and used this week. Sometimes these offers can be disappointing but not this one. Lovely tea seved in very pleasant surroundings by a charming couple of young staff. Nothing too much trouble - but not overly attentive. Lovely cakes and warm scones with real clotted cream. Not rushed at all - most... More

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See 2 more reviews by THIRSTYSurrey for London
Calgary, Canada
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW via mobile

Stayed there 2 nights on hilton points, and we were upgraded to a king executive room for an extra £50/night. We had room 804 in the alcove. I'm not sure the upgrade was worth it, looking at the pictures on tripadvisor, it seems like the regular rooms were better looking. Was the room missing some furniture? especially in the part... More

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See 8 more reviews by CeeBee130 for London
1 review
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

Booked for three nights and from check in to check out everything was fantastic - the location is perfect for getting around and the staff are sooo helpfull - claire at reception deserves special mention - we will certainly be back

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Essex, UK
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Booked a 3 night stay in the Kings Suite. Cheaper to book direct with the hotel & received additional perks, executive room access throughout the day & breakfast. The room or rooms were just wow, separate lounge, study area, bedroom & en suite. Lounge had own toilet area by the door for visitors. Executive lounge was comfortable with cakes, nibbles... More

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See 2 more reviews by WoodyEssex_UK for London
Warks
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

The reception we received had to be one of the best ever. Professional, friendly and very helpful. The room had recently been refurbed and was spotless and very well appointed , as was the bathroom. This is in no way intended as a criticism , but the room was very modern , so if you were expecting a little 1930s... More

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See 2 more reviews by HolidayHinter for London
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

The rooms were slightly tired, but I understand that these are being refurbished at the moment I wld strongly suggest the stay in the Executive rooms as these give you access to the Lounge. That makes it very good value indeed if you have a good travel agent The real points to be gained were the very well trained and... More

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Norwich, United Kingdom
Top Contributor
67 reviews 67 reviews
22 hotel reviews
Reviews in 39 cities Reviews in 39 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

The Waldorf obviously has a grand pedigree and I was apprehensive about taking children to this restaurant ... but I needn’t have worried. The tables are quite closely packed and the waiting staff scurry around trying to service guests efficiently. The menu is very limited but has some nice food combinations. I ordered palmer ham and figs followed by sea... More

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See 3 more reviews by machinmad for London
Nader N, Guest Relations Manager at The Waldorf Hilton, responded to this review
16 May 2013

Dear valued guest, Thank you for taking the time to share your experience with other travellers on Tripadvisor. I am delighted to hear that you have enjoyed your dinner at our restaurant. I would like to highlight that the Homage Grand Salon is a listed room in the Hotel and we cannot refurbish it. This is perhaps one of the... More

Piqua, Ohio
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

Lets clear up one urban legend here first. The movie Titanic was not filmed here in the Palm Room. This was anoounced on many tours and is simply not true according to on site staff. The room was designed by the same person that designed the Titanics ballroom but none of the movie was filmed here. The staff here was... More

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See 2 more reviews by GotDrums for London
Nader N, Guest Relations Manager at The Waldorf Hilton, responded to this review
16 May 2013

Dear valued guest, Thank you for taking the time to share your experience with other travellers on Tripadvisor. I am delighted to hear that you have enjoyed your stay with us at the Waldorf Hilton. The Palm Court is a replica of the Titanic ballroom, they have made it very similar to the original Titanic Ballroom and also there were... More

Reading, United Kingdom
2 reviews
5 of 5 stars Reviewed 14 May 2013 NEW

We went to London to see a show next door to the Waldorf (Top Hat - brilliant show by the way) and stayed Saturday night. Fortunately we got a cracking deal and upgraded to the Executive Room. The added benefit to this is access to the Executive Lounge - nice relaxing area with complimentary food and drinks - afternoon tea... More

Was this review helpful? Yes
Nader N, Guest Relations Manager at The Waldorf Hilton, responded to this review
16 May 2013

Dear valued guest, Thank you for taking the time to share your experience with other travellers on Tripadvisor. It is always a pleasure to read a kind comment about our service and our staff. I would happily share your feedback with our entire team who would be delighted to know about your experience. I am happy to see that you... More

Nortampton
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Had a nice weekend here. Room was great, surroundings were very pleasant. Guess we got exactly what we paid for. The staff were all very attentive, friendly and helpful. Breakfast was exceptional. We had a letter in our room saying we should expect it to be very busy at breakfast, but it wasn't when we arrived at 9am. Plenty of... More

Was this review helpful? Yes
Nader N, Guest Relations Manager at The Waldorf Hilton, responded to this review
16 May 2013

Dear valued guest, Thank you for taking the time to share your experience with other travellers on Tripadvisor. I am delighted to see your feedback about your stay, happy to see that the breakfast wasn’t as busy as we expected to be. Hope you had a wonderful stay and we wish to see you in the future. Regards, Nader Neishabouri... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Executive Lounge(42)
  • Great location(27)
  • Very good(26)
  • Afternoon tea(24)
  • Star hotel(16)
  • Deluxe room(7)
  • Next morning(4)
  • Friendly and helpful(4)
  • Would highly recommend(3)

Additional Information about The Waldorf Hilton

Address: The Aldwych, London WC2B 4DD, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#220 Luxury Hotels in London
#292 Family Hotels in London
Price range (per night): $279 - $551
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Waldorf Hilton has one of the chicest addresses in town bridging the West End and the Square Mile to provide an excellent base for access to the City by day and the cultural delights of Covent Garden by night. The restaurant Homage pays tribute to the grand cafes of Europe, incorporating the new opened Good Godfrey's Bar and Lounge and famous Palm Court. ... more   less 
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Also Known As:
The Waldorf Hilton Hotel London
The Waldorf Hilton Hotel
Hilton Hotel London
Hilton Hotel Waldorf
Waldorf Hilton
Hilton London
Hilton London Waldorf
London Hilton
Waldorf Hotel London
Waldorf Hilton London

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The Waldorf Hilton
See lowest price for your stay* (from Booking.com, Travelocity, Expedia.com, and 9 more)
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Show Prices