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The Cavendish London

4.0 of 5
81 Jermyn St | St. James's, London SW1Y 6JF, England
Hotel amenities
Special offer
Champagne Weekend £169
The Cavendish London
Ranked #54 of 1,069 hotels in London
4.5 of 5 stars 1068 Reviews
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1,068 reviews from our community

What travellers say about this hotel
  • Very good(25)
  • Green park(22)
  • Great location(21)
  • Piccadilly circus(19)
  • Superior room(19)
  • Jermyn street(16)
  • Short walk(11)
  • Flat screen TV(10)
  • Easy walking distance(7)
  • Big Ben(6)
Traveller rating
    608
    356
    64
    29
    11
Only show reviews for Family (109) | Couples (456) | Business (98)
Date Rating
Northampton, United Kingdom
Senior Contributor
26 reviews 26 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

I stayed here whilst working in London and it was like a room in heaven! I had been hosting on a trade stand for 10+ hours and was exhausted. To be welcomed to such lovely surroundings and comfort I was in bliss! One of the loveliest places to be after an exhausting hard day! Would love to go again! More

Was this review helpful? Yes
NeilDBraude, Manager at The Cavendish London, responded to this review
21 May 2012

Thank you very much for your excellent review. I am delighted to hear that you had such a good experience, and to hear you say that it was like a room in heaven has made the staff feel very proud. I look forward to welcoming you back in the future. Best regards Neil Hotel Manager More

East Midlands
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 15 May 2012

We stayed 2 nights in The Cavendish to celebrate my husbands 40th birthday. The hotel is in a great location within walking distance of most of the sights of London and only minutes from the underground. The service we received was excellent right down to the cake and card that was in the room for my husbands birthday. We didn't... More

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See 5 more reviews by APinkLady for London
NeilDBraude, Manager at The Cavendish London, responded to this review
21 May 2012

Thank you for your great review. Happy belated birthday to your Husband, and thank you for choosing The Cavendish to celebrate your special occasion. I am delighted to hear that you felt the service was excellent, and I know the chef is very happy with your comments about your dinner. I hope that we can welcome you back on your... More

Co Durham
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 May 2012

We booked at the Cavendish as part of a theatre break for our wedding anniversary, we had booked through our local travel agent who had informed the hotel of this and on arriving at our room we found silk rose petals all round the room and on the bed in a heart shape with 2 "swans" made of hand towels!... More

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NeilDBraude, Manager at The Cavendish London, responded to this review
14 May 2012

Thank you very much for your great review. Congratulations on your wedding anniversary and thank you for choosing to stay at The Cavendish to celebrate your special occasion. I sincerely hope that we can welcome yo back on your next theatre break visit to London. Best regards Neil Hotel Manager More

Moscow, Russia
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 12 May 2012

Very decent and clean, helpful staff, great location just off Picadilly - minutes from the Green Park, Trufalgar sq. and Soho. It's lacking character to my taste and the rooms are smallish, but otherwise highly recommended More

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See 3 more reviews by Igrrrr for London
NeilDBraude, Manager at The Cavendish London, responded to this review
14 May 2012

Thank you very much for your excellent review. I am delighted that you really liked our location and thank you very much for the recommendation it is really appreciated. I hope that we can welcome you back on your next visit to London. Best regards Neil Hotel Manger More

New York, USA
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 May 2012

I've stayed twice at this hotel and had a great experience both times. Room are small but that's to be expected in central London. It is right behand Fornum and Mason and the side entrance is on Jermyn St. We were given a complimentary bottle of Champagne on arrival and the staff were all incredibly. Lovely place. Highly recommended. More

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NeilDBraude, Manager at The Cavendish London, responded to this review
14 May 2012

Thank you very much for your excellent review. I am delighted that you had such a good stay with us and that it was your second time. I hope that we can welcome you back when you are in London again. Best regards Neil Hotel Manager More

New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 10 May 2012
2
people found this review helpful

This is by and large a decent hotel with recently renovated contemporary aesthetic and affordable rates. The rooms are quite small with not much of a view, particularly the ones you will find for a 'deal' online. But it's an urban hotel so that's usually what you get. The location is pretty ideal if you want to visit a lot... More

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NeilDBraude, Manager at The Cavendish London, responded to this review
14 May 2012

Thank you very much for your review. I am disappointed that there were some areas that we felt we did not deliver on. Regarding the shower pressure, our green initiatives should not be effecting the pressure and if you could let me know your room number, it would be appreciated so that i can get my team to see what... More

Derbyshire, UK
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

Had a return visit here when looking for a base in the Piccadilly area. Our room was clean, attractively decorated with a good view from our high floor. Rates aren't the cheapest but are good value for this location in London and for such a nice hotel. Look out for deals - they have some good offers at certain times... More

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See 2 more reviews by gubbs79 for London
NeilDBraude, Manager at The Cavendish London, responded to this review
14 May 2012

Thank you very much for your excellent review. We do have a lot of deals and we always promote them on our TripAdvisor landing page and our Facebook fan page. I hope that we can welcome you back on your next visit to London. Best regards Neil Hotel Manager More

San Francisco, California
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 8 May 2012

I have been staying at the Cavendish for work since 2006. Sometimes the service is very good and sometimes it is not that great. I'm not sure why that is. Pro: Super centrally located; Nice and modern and clean rooms; Con: Rooms are small (but that's London!); Staff is mixed in terms of service; Breakfast is expensive! Overall, it's my... More

Was this review helpful? Yes
NeilDBraude, Manager at The Cavendish London, responded to this review
14 May 2012

Thank you very much for your great review. I am delighted to hear that we are your go to hotel in London, however not so about the fact that you say service levels can be a bit mixed. I can assure you that I will be working with the team to ensure a consistent service. Look forward to welcoming you... More

Durham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 8 May 2012
3
people found this review helpful

We regularly take a theatre break in London and usually treat ourselves to a couple of nights in a hotel in Park Lane however on this occasion we thought we'd try the Cavendish, mainly due to web-site recommendations and its location. We weren't disappointed, the accommodation was very good however we were given a special offer upgrade which helped, nevertheless... More

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NeilDBraude, Manager at The Cavendish London, responded to this review
14 May 2012

Thank you very much for your great review. I am sorry to hear that you didn't find our restaurant to be at the same level as the rest of the hotel. I can assure that we will take your feedback on board and make sure that we continue to improve our offering. Regarding breakfast I would very interested in hearing... More

Netherlands
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 May 2012
2
people found this review helpful

We stayed in a superior room on the 9th floor at the beginning of May. We chose this hotel mainly for its location - walking distance to Green Park and Piccadilly tube stations, Fortnum & Mason just across the street. You don't really need to take any public transport to see all the sights, Buckingham Palace, Big Ben, Trafalgar Square,... More

Was this review helpful? Yes
NeilDBraude, Manager at The Cavendish London, responded to this review
14 May 2012

Thank you very much for your excellent review. I am delighted that you found our location to be so convenient, and that you liked the contemporary interior of the rooms which we have recently just done. I look forward to welcoming you back when you are in the area again. Best regards Neil Hotel Manager More

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Additional Information about The Cavendish London

  • The Cavendish Hotel London
  • Cavendish Hotel London
  • Cavendish London
Address: 81 Jermyn St | St. James's, London SW1Y 6JF, England
Price range (per night):* 280 AUD - 780 AUD

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The Cavendish London
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