we weren't sure about booking after seeing the previous reviews, but since they said they had redecorated we took a chance. On arrival the Room was as filthy as others have described and the net curtains were black. If they have redecorated, they must have sourced the paint, carpets and wallpaper from a demolition site! We refused to stay, and... More

On arriving at this place they call a hotel my wife and I refused to stay as it was filthy and un kept. The manager could not care a dam so I refused to give up my key till I got a complete refund which I relunctanly got. In short STEAR CLEAR OF THE BENTINCK HOTEL. I hope in the... More

Having read several reviews of this hotel (unfortunately afterour return from London) had to let people know that this hotel is still in operation and to be avoided at all costs. General decor dirty,net curtains black, carpets thick with dust, bathrom filthy, live wires poking out of wall behind bed etc.etc.-and this was in two rooms. Having viewed the second... More

Visited London with 3 friends of mine in October 2008 and decided to take a quad room here, the price was quite ok (around 30 quid per person) and the room was fine as well. VERY warm, great heating. We had one double bed and two single beds. The room was en suite, so we had a bathroom (quite old... More

this place is not fit for dogs!!!my friend and i booked this hotel through active hotels. the photos on the web site look light and airy. on approach to the hotel we could see this was not going to be good as the net curtains were black! on entering the hotel we were hit by the smell of greasy cooking... More

Booked this hotel because it was AA-listed, which is normally a reliable guide. Agree with other reviews, shabby, minimal breakfast. Beds OK & convenient location. You probably need to pay a lot more for even an adequate London hotel.

20 Bentinck St. London W1 is to be avoided. The hotel bears no relationship to the facilities, service and food advertised on their website. No coffee/tea in rooms, only toast or cereal for breakfast. Dingy rooms and scruffy - mould in the tiles - bathrooms with no soap and only handtowels. The only saving grace was that the beds were... More

Absolutely disgusting, unfriendly, unhelpful staff, filthy rooms, facilities definitely not as advertised! Avoid!

We booked this hotel through the accomodations kiosk at a train station. When we got there, the desk clerk was pleasant and we headed up to our room. The room was FILTHY!!! There was blood on the bedspread, ciagarette burns all over the bedding, the TV dial was held on by a hairpin and the bathroom was moldy with pipes... More