I walked in to the hotel and they had 1 double room available. I was quite apprehensive of the hotel from its looks. Even the reception area was quite dull. But the moment I got into the room, it was quite a revelation. Good well lit clean spacious room. They charged GBP 90 including breakfast whereas neighbouring Mercure was charging... More

The only good point about this hotel is that it is next to Paddington Station. That is also a bad point as it is a very busy area and if you are a light sleeper you aren't going to get much sleep! The hotel has no working lift and therefore there is a very long walk up very steep stairs... More

The only thing in favour of this Hotel, is as highlighted by other Reviewers it's close proximity to Paddington Station, after that it is nearly all downhill. The outside has recently been painted, it's a pity they didn't do the inside at the same time. It was shame I paid before booking in otherwise I would having seen the rooms,... More

Not the biggest nor fanciest of hotels with very, very basic amenities. BUT, great location, just off Paddington station (exit towards Praed Street), and another 100-150 meters away. Staff were accommodating, and managed to bring my luggage up to the 2nd floor (elevator not working, which I assume has been a long while now given the same reviews in the... More

I read the reviews for this hotel and turned up with some trepidation. The location is superb, just a minute from Paddington Station and just across the road from our favourite pub, The Sawyers Arms. The staff were very polite and welcoming. The decor is tired, but nothing a lick of paint wouldn't cure. The room, it is small, but... More

This was my second experience at the Royal Norfolk and I found that the hotel is increasingly degraded. For example at this time the elevator was not working ... The best in this hotel is its excellent location, whether for walking whether for the tube or buses. The breakfast is also quite acceptable. Anyway, the Royal Norfolk for the price... More

I'll start with the positives. The location was fantastic. We were a 30 second walk from the Paddington underground which was on 4 separate lines (incl. the Circle and District). The breakfast was served very quickly in the mornings and was a very decent size (unlimited toast!). Now, the negatives. Our room had absolutely no natural light. It was room... More

What a horrible experience! Thankfully we had only booked for one night as it was a stop off on our way home from holiday; we needed somewhere close to Paddington and unfortunately that fact is the only thing that this hotel has going for it. If we had booked more than one night, I would have checked out immediately. We... More

This hotel was simply appalling. From the outside it looks run down, poorly cared for abs unloved. Inside the grade staircase alludes to a much better internal standard however that feeling was short lived. Finding our room up a flight a stairs, down 4 steps up 3 steps down some more then at the end of a narrowing hall we... More