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Holiday Inn Express London Royal Docks - Docklands

3.0 of 5
1 Silvertown Way | Canning Town, London E16 1EA, England
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Ranked #371 of 1,067 hotels in London
3.5 of 5 stars 285 Reviews
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286 reviews from our community

What travellers say about this hotel
  • Canning town(12)
  • Continental breakfast(6)
  • Tube station(5)
  • Jubilee line(5)
  • Main road(4)
  • Restaurant next door(4)
  • Canary wharf(3)
  • City airport(3)
Traveller rating
    53
    120
    74
    25
    13
Only show reviews for Family (38) | Couples (54) | Business (51)
Date Rating
camster66
Scotland
Contributor
12 reviews
16 helpful votes
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

I stayed here for 2 nights for business in Jan 12. Whilst Silvertown is not the most desirable area of London, the area has changed significantly in the lead up to the Olympics. A short walk from both bus station and Underground/DLR rail connections into centrl london, it presents an opportunity for lower cost accomodation within 20 mins of OXford... More

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Corinne B
Eastbourne, England, United Kingdom
1 review
5 of 5 stars Reviewed 20 January 2012

Being treated by my daughters to a weekend in London to shop and watch a show, they picked a perfect hotel to make the whole weekend very successful. The staff were kind, efficient and very friendly and the hotel was everything it should be to make you comfortable and relaxed. Indeed, observing the relationship between the staff and the manager... More

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SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
23 January 2012

Dear Corinne B, Thank you so much for taking the time to leave us such a wonderful review of your stay here at the HIEX Royal Docklands Hotel. We really do value your comments as they show us how we are really doing and help us to improve where necessary. We do print all our guest reviews so the team... More

euchrid1978
Birmingham
Reviewer
5 reviews
1 helpful vote
3 of 5 stars Reviewed 17 January 2012

A decent budget hotel. Service fine, rooms well appointed and very clean, could do with heavier curtains. Breakfast was ok but the bar was a little dull. The walk from the tube is short but feels unpleasant in the dark, wouldn't be much fun with heavy luggage either. More

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SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
23 January 2012

Dear euchrid1978, Thank you so much for taking the time to leave us review of your stay here at the HIEX Royal Docklands Hotel. We really do value your comments as they show us how we are really doing and help us to improve where necessary. I am glad that you were basically happy with the Hotel but a little... More

kartNottingham
nottingham
Reviewer
5 reviews
3 helpful votes
3 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

I recent stayed at this hotel with my family in 2 rooms over 2 nights in mid January 2012. I chose it as it was on the outskirts of central London that had adequate parking. The hotel staff were very friendly and helpful. The interior of the rooms were both basic but fine and sound proofinf through walls was fine... More

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SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
23 January 2012

Dear kartNottingham, Thank you so much for taking the time to give us such a detailed review of your stay here at the HIEX Royal Docklands Hotel. We really do value your comments as they show us how we are really doing and help us to improve where necessary. There were a lot of positive comments about your stay that... More

finestfur
Sheffield, England
Senior Reviewer
9 reviews
7 helpful votes
4 of 5 stars Reviewed 16 January 2012

Chose this location for a 1 night stay purely for location in relation to the O2 arena and it was a good choice. Pros Close to DLR Better than average free breakfast with multiple stations for each item (great for busier times) and hot options Although bed looked uncomfortable, I actually got a good night's sleep. 2 pillow options (hard/soft)... More

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SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
23 January 2012

Dear Finestfur, Thank you so much for taking the time to give us such a balanced review of your stay here at the HIEX Royal Docklands Hotel. We really do value your comments as they show us how we are really doing and help us to improve where necessary. I am sorry that trying to resolve the extra person issue... More

vicki c
Eastbourne, United Kingdom
1 review
5 of 5 stars Reviewed 12 January 2012

We had a fantastic weekend, the hotel was very clean and bright. The staff were very helpful and welcoming. The room was clean, modern and the bed was extremely comfortable ( particularly for me as am 8 months pregnant!) Breakfast was delicious. Location was very covenient, as I was visiting the o2 and the Tate, the tube was 1 minute... More

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SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
23 January 2012

Dear vicki c, Thank you so much for taking the time to give us such a wonderful review of your stay here at the HIEX Royal Docklands Hotel. We really do value your comments as they show us how we are really doing and help us to improve where necessary. I am very proud of my team and so please... More

Wulfie
West Mids UK
Top Contributor
86 reviews
124 helpful votes
3 of 5 stars Reviewed 12 January 2012

I stay here quite a lot, (it is very handy for getting to both LCY and the Olympics site, where i am a regular visitor to the ArcelorMittal Orbit). Large car park at rear, and max 5 min walk to Canning town DLR and underground. Rooms are standard HiExpress, nothing fancy but clean and comfortable. More

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SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
23 January 2012

Dear Wulfie, Thank you so much for taking the time to give us a review on trip advisor. We really do value your comments as they show us how we are really doing and help us to improve where necessary. I hope you will choose us for your next visit to London. Kind Regards Shaun Fitzgerald General Manager More

Jula J
Bradford, United Kingdom
1 review
5 of 5 stars Reviewed 7 January 2012

Thanks for Cassie, Karina and Bonnie! Great staff: very helpful. Great hotel for holiday stay. Highly recommend it for all occasions! Thank you very much More

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SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
20 January 2012

Dear Jula J, Thank you so much for your kind comments regarding my team. I have passed on your appreciation. We really look forward to welcoming you back to the Hotel upon your next visit to London Kind Regards Shaun Fitzgerald General Manager. More

fender380
Newcastle-upon-Tyne, United Kingdom
Reviewer
4 reviews
6 helpful votes
5 of 5 stars Reviewed 16 December 2011
2
people found this review helpful

This was our 2nd stay at the Royal Docklands with our 2 children and will definitely return if we go to the O2 again. It is a good quality basic hotel cleanm and we did not find it to be noisy. Canning Town tube and the DLR are 5 minutes walk away and if you need shops there is a... More

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SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
28 December 2011

Dear Fender 380, Thank you so much for taking the time to write such a nice review of our Hotel. I am really glad you liked the refurbishments that we have completed in our public area’s especially the breakfast area. It is our goal to continuously improve the Hotel and the refurbishments of the bedrooms have started. I am very... More

OleDunk
UK
Top Contributor
58 reviews
107 helpful votes
5 of 5 stars Reviewed 16 December 2011
2
people found this review helpful

Usual HI express, well maintained with very helpful staff. Receptionists deserve full credit for friendly welcome. Only downside was my front facing room was noisy. Located close to O2 and docklands, relatively easy access by road and fairly priced parking. Nothing within walking distance, however excellent Italian restaurant next door, that amazingly for London is not expensive. £20/£30 taxi ride... More

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SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
28 December 2011

Dear OleDunk, Thank you so much for taking the time to write such a wonderful review of our Hotel. I am always pleased to read that my team have been warm and welcoming it is something we are trying very hard to become recognised for. We really do value your comments as they help us to know where we can... More

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Holiday Inn Express London Royal Docks - Docklands Also Known As

  • Holiday Inn Express London
  • Holiday Inn London
  • London Holiday Inn
Address: 1 Silvertown Way | Canning Town, London E16 1EA, England

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