We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 1,069 London hotels »

The Dorchester

5.0 of 5
53 Park Lane | Mayfair, London W1K 1QA, England
Hotel amenities
The Dorchester
Ranked #35 of 1,069 hotels in London
4.5 of 5 stars 420 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

420 reviews from our community

What travellers say about this hotel
  • Room service(17)
  • Afternoon tea(16)
  • Alain Ducasse(14)
  • Hyde park(6)
  • Special occasion(5)
  • Very nice(4)
  • Junior suite(4)
  • Staff are polite(3)
Traveller rating
    303
    69
    27
    13
    8
Only show reviews for Family (68) | Couples (167) | Business (60)
Date Rating
somerset
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

booked for Sunday Lunch at the Dorchester grill room. Have been before and all very nice as we expected. The only criticism is that the dessert menu was not very exciting - i always think that desserts should be very naughty - but these were a bit boring, nothing decadent or exciting. Otherwise the service was perfect, with good food... More

Was this review helpful? Yes
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW

Stayed twice during April and May. Arguably the best urban hotel experience anywhere. The staff is unfailingly courteous yet easygoing - a rare combination. Special thanks to the housekeeping ladies who somehow knew exactly when I would take my morning walk and had the room refreshed by the time I returned. Bravo to all! More

Was this review helpful? Yes
Perth, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW

We stayed at The Dorchestor at the end of our travels and were not disappointed. A beautifully British hotel with outstanding service and rooms. We were collected from the Airport by a Rolls specially organised by the hotel for our arrival. Upon check in we were whisked away to our suite and our luggage promptly unpacked for us. The High... More

Was this review helpful? Yes
UK
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

Stayed here recently to attend a wedding at the hotel, very inpressed with our overall experience. The hotel is full of the opulence and grandeur one would expect the foyer was breathtaking with the beautiful smell from the huge flower arrangements. Our room was classic in design with huge queen bed and gorgeous marble stone bathroom. The decor is not... More

Was this review helpful? Yes
New York City
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

Wow, I've never stayed at The Dorchester Group Hotels, but have, of course, visited many times, the various locations-The Bel Air, 45 Park Lane, and the Grande Dame, The Dorchester! I can't tell you how disappointed I am with the rooms-everything is so old, I'm not sure my Grand-mother would have liked it here! The rooms need a complete redo... More

Was this review helpful? Yes
See 3 more reviews by keentraveler30 for London
Tokyo, Japan
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 18 May 2012
4
people found this review helpful

It was very unfortunate that our itinerary in Europe allowed only a night stay in this hotel in the heart of London, however, a day was long enough to become one of the hotel supporters by its ‘grace and comfort’. In addition, the friendliness felt at the reception was unforgettable. Although the Hyde Park side rooms were fully booked, ours,... More

Was this review helpful? Yes
lciester
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 May 2012
2
people found this review helpful

We stayed for one night and I must admit when we arrived we were expecting nothing as goods as the savoy where we normally stay. But the place is so much more relaxing and friendly and the promenade is probably the best breakfast experience I have ever had. Only downside would be the prices as some a little kick in... More

Was this review helpful? Yes
See 3 more reviews by pauliooh for London
John Scanlon, Manager at The Dorchester, responded to this review
16 May 2012

Dear pauliooh, Thank you for taking the time to share your valuable feedback from your stay a The Dorchester. I was really disappointed to read about your experience at the Promenade Bar and I can assure you that this is not how we expect any of our staff to behave and I will definitely address this. On a better note... More

salisbury
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

The hotel is amazing the service and friendliness of all the staff is exceptional. You are made to feel very welcome and nothing is too much trouble. You are treated like an old friend and all front desk staff and concierge seemed to know our names within an hour of arriving. Thank you, we will be back. More

Was this review helpful? Yes
John Scanlon, Manager at The Dorchester, responded to this review
16 May 2012

Dear wiltshirelandford, Thank you for taking the time to share your kind review about The Dorchester, I am delighted that you enjoyed your stay. I’m very pleased that you plan to return and I look forward to welcoming you on your next visit. Kind regards, John Scanlon, Hotel Manager, The Dorchester, Dorchester Collection More

cambridge uk
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

Staff very helpful from beginning to end. From service calls to check our booking, instructions when we got lost in Hyde park (it was a lovely day and we thought we would walk) and the extremely courteous welcome when we arrived. The selection of teas was overwhelming but the advice from the waiter was spot on. Infact everything was sublime... More

Was this review helpful? Yes
Max Paret, Manager at The Dorchester, responded to this review
21 May 2012

Dear unnaturallyhappy, It is a delight to read your kind comments about Afternoon Tea at The Dorchester. Please be assured that I will share your review with the rest of the team who will be very happy to hear about your experience. I hope you enjoyed the rest of your cakes when you returned about. We look forward to welcoming... More

Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

We came for dinner and I have to say it was a very enjoyable few hours. The food was excellent and the waiters really made us feel special. The service was impeccable and the recommendations for the options were spot on. Often in some of the high end establishments you get the feeling the service is false but here the... More

Was this review helpful? Yes
Max Paret, Manager at The Dorchester, responded to this review
21 May 2012

Dear Eddie_Catflap, It is such a delight to read your kind review of your dinner at The Dorchester. It will be my pleasure to share your comments with the rest of the team. We look forward to welcoming you back to The Dorchester again soon. Kind regards, Max Paret, Food and Beverage Manager, The Dorchester, Dorchester Collection More

Travellers who viewed The Dorchester also viewed

Hotel 41
5 of 5 stars 788 Reviews
London, England
Show Prices ABS:HotelCheckRates-d188961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Savoy
4.5 of 5 stars 603 Reviews
London, England
Show Prices ABS:HotelCheckRates-d187686?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Claridge\
4.5 of 5 stars 438 Reviews
London, England
Show Prices ABS:HotelCheckRates-d187685?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 1,069 hotels in London, ranked by popularity »

Been to The Dorchester? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Dorchester

  • Dorchester Hotel London
  • Dorchester London
Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Price range (per night):* 528 AUD - 1,373 AUD

Owners: What's your side of the story?

If you own or manage The Dorchester, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Dorchester
Show the lowest price for this hotel (from our partners)
Show Prices