We returned to the Ritz for our 10th Wedding anniversary for 1 night having stayed there on our first night of marriage. We had previously made it a regular wedding anniversary visit, though after a bad experience over a billing error (where I was told at reception to prove the package I had purchased existed else be charged in full)...
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I like Lunching The value is good and this was no exception.
Good to see a proper dress code as well! People in good clothes and shoes adds to the atmosphere and I think a lot of people enjoy dressing properly as we did!
The food was excellent and the wine , although expensive was delicious. The Souffle was superb...
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I must say it has always been somewhere I had dreamed of staying, so when I had the opportunity to stay here whilst in London on business I was so happy and it didn't let me down. Great location for me, a wonderful room, helpful and polite staff and just simply a breathtaking place!
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I am delighted you enjoyed your stay at The Ritz and clearly appreciated the environment. I have walked through the lobby of the Hotel every working day for over fifteen years and I must say I never tire of its elegance. I hope you will be able to return again one day. SB
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Just enjoyed a glorious five days at this iconic property which provided both glamour and value. Our dinner in the dining room was absolutely outstanding. We had an issue with a cigar smoking guest in the adjacent room which resulted in the offer of upgrade which we declined. I have no idea how they handled the problem but it was...
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The high expectations of residental guests and visitors are without doubt what keeps all of us here on our toes and I am very happy that we delivered those for you. I believe our Concierge team to be the best in the world and it is with pleasure that I will pass on your appreciation. SB
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My wife treated us to a stay at The Ritz for a special occassion. I must say that the Hotel is beautiful, our room was gorgeous and the Dining room once of the best in the world. The food was exquisite.
However the staff let the hotel down.
We left our room for a trip th the Theatre, on our...
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Dear Sir, I am most concerned to read this posting and would be greatful if you would contact my office to discuss this lapse. Security is vitally important to me and I would easily be able to view on our CCTV how this occured if I had the details of your stay. In the meantime, please accept my profuse apologies....
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My husband and I stayed at the Ritz in April 2012 for four days. I was hesitant to stay here initially, intimidated by the "fanciness" of the hotel (we're "jeans & tshirts" people). But upon arriving, everyone (the doorman, concierge, bellboys) was SO friendly and helpful. They really do pride themselves on service.
Our room was beautiful, spacious and clean....
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I am delighted to read that you were given the welcome that a guest of The Ritz London deserves. I am very pleased that the newspaper and tea were appreciated and hope that these little extra touches will incline you to return to stay with us on your next visit to London. SB
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I spent two night at The Ritz London early this year. it was magical from the time i had arrived till the time i left. Im not too sure where to start everything was exceptional. The service was amazing and genuine the decor of the hotel was almost like an old english movie set classical and very chic. The food...
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Thank you for the generous praise of the service you received at The Ritz London. Nothing gives me more pleasure than knowing that the staff have delivered their best efforts to our guests. I hope you will return again when you next visit London. SB
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My girlfriend and I stopped at the Ritz for the weekend in March and I can honestly say that it was the most amazing experience from the minute we arrived until the minute we left. On arrival, we had a free room upgrade and what a room it was; a marvellous chambre’ full of old world charm and modern amenities....
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Thank you for your kind comments, they are much appreciated. I look forward to welcoming you back to The Ritz London on another occasion. SB
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Just spent the last few days at The Ritz. The staff are so charming and truly try and achieve in being so helpful, Micheal on the front desk is AMAZING, he knows everything and everyone! The dinner on a Saturday night is out of this world, food, entertainment (the singer and band are of international standard) no review could capture...
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I am delighted that you enjoyed your stay at The Ritz and that Michael, our Head Concierge lived up to his reputation. I am also very pleased that you enjoyed the food during your Live at The Ritz experience and will ensure that Chef and his staff receive your comments - I agree, the food in The Restaurant is amazing!...
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We checked in to a deluxe room and was very disappointed at the dated state of the bathroom after complaining I did manage to change room . The staff are superb and the cocktail bar was like stepping back in time very charming . The room they serve breakfast in was stunning so the old charm very lovely to sit...
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Thank you for taking the time to leave your feedback on your stay at The Ritz London. I am very pleased to see that the majority of your comments are of a positive nature and cannot help feeling disappointed that you felt let down by the bathroom facilities. We have an on-going schedule of refurbishment of the bathrooms and it...
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