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The Ritz London

5.0 of 5
150 Piccadilly, London W1J 9BR, England (Mayfair / St James's / Piccadilly / Green Park )
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B&B from £375 incl VAT
The Ritz London
Ranked #27 of 1,081 hotels in London
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809 reviews from our community

Traveller rating
    572
    137
    46
    31
    23
See reviews for
Families
160
 
Couples
359
 
Solo
43
 
Business
78
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cambridge
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

After a trip to the threatre, we were hunting for a location to have a couple of pre-dinner cocktails; and right before our eyes the Ritz. The doorman welcomed us, and pointed out the Rivoli Bar. All the bar staff were very friendly and welcoming. The cocktail menu had some interesting mixtures. Dazzling Gem and Duchess of Cambridge were superb.... More

Was this review helpful? Yes
See 8 more reviews by RoutemasterCambridge for London
Farnborough Hants
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

I am amazed that once again there are bad reviews for the Ritz based on my experience. It would appear that there will always be a hard core of Trip Advisor reviewers who get a kick (or more likely are seeking a price reduction) out of complaining. It was my wife's 60th birthday and I had arranged to have tea... More

Was this review helpful? Yes 2
Stephen_Boxall, Managing Director at The Ritz London, responded to this review
22 May 2013

Excellent. I am very happy to read of your enjoyable stay and it seems that we have two happy customers who had a wonderful experience. I can understand why your wife was so delighted, as can I understand why you single out Louis for special mention. He has worked at The Ritz for several decades (does not look old enough?!),... More

australia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

Checking in got us off to a bad impression with reception staff interupting each other and seemed more interested in checking in someone staying in a suite!! We had the Breakfast and Dinner package. You needed to have eaten before going to Dinner as the portions were so small. Our room wash basin did not have hot water and the... More

Was this review helpful? Yes 1
Aberystwyth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

I have stayed here on several occasions and have enjoyed my stay every time, if you are going to stay here you may as well pay for the full experience, make sure you get a good room! We love it every time, the opulence, the luxury, it lives up to expectation. One problem was, when dining at the Ritz restaurant... More

Was this review helpful? Yes 1
See 3 more reviews by lilmisskaty for London
Suffolk
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

My husband surprised me on our wedding anniversary, with a night at the Ritz in London. I was of course expecting to be delighted with our stay, which I was, but I was even more surprised when Maria at reception took us up to our room and we discovered that they had upgraded us. We had the most divine rooms... More

Was this review helpful? Yes
Stephen_Boxall, Managing Director at The Ritz London, responded to this review
22 May 2013

Although we cannot always guarantee an upgrade, when we are notified of a special occasion and there is availability, it is as much our pleasure to deliver the surprise, as I am sure it is to be on the receiving end of it. I am delighted to learn that we were able to thrill you in this way and that... More

Bolton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Everything about our stay at The Ritz, London was fantastic. The restaurant is a delight and our waiter called Enzo from Naples was extremely professional. All the staff are very friendly and not at all snobbish.

Was this review helpful? Yes
Stephen_Boxall, Managing Director at The Ritz London, responded to this review
22 May 2013

I often repeat how the The Ritz is its staff, and I thank you sincerely for commenting on how friendly they are. I completely agree! I hope we will see you again when the occasion calls for it. SB More

England
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

For £47 (and that's without champagne), afternoon tea at the Ritz doesn't come cheap, and in any other venues you might come away feeling a bit short-changed. But the Ritz experience is absolutely worth every penny! The setting is incredibly lavish, and the waiters were all extremely attentive, meaning that it feels like a very special experience from beginning to... More

Was this review helpful? Yes
See 3 more reviews by Katiescot for London
Bath, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013 NEW

An amazing experience that should really be a must if in London. The decor is beautiful and the experience was as you would expect at The Ritz; polite professional staff, lovely ambiance and everything immaculate. The presentation of the tea was beautiful. My only criticism as a bit of a foodie is that the cakes and scones were not as... More

Was this review helpful? Yes
Jersey, United Kingdom
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

We decided to treat ourselves to a stay in one of the worlds most famous hotels and we weren't disappointed. If you stay here you know the dress codes and the expense so it annoys more when people complain about it, yes is was expensive and yes you have to abide by dress codes but that's the whole point of... More

Was this review helpful? Yes
See 11 more reviews by Jodie R for London
Stephen_Boxall, Managing Director at The Ritz London, responded to this review
22 May 2013

Firstly, congratulations! I hope you and your beloved will enjoy the rest of your lives together. You have given us lovely feedback and I can tell from your tone, that you enjoyed every moment of your stay and appreciated the efforts of the team looking after you. I very much hope you will re-visit the memory of your honeymoon with... More

Staffordshire
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

It's one of those boxes that appears on many a Life's To Do List -' Afternoon Tea at The Ritz'. And so it should be. It really is an excellent experience. Walking in through those revolving doors you are immediately struck by an impression of occasion, a glimpse into a different world, a fairy-tale parallel universe. The architecture and décor... More

Was this review helpful? Yes
See 2 more reviews by paulo747 for London
 
 
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Hotel Summarization (Beta)

What travellers say

  • Afternoon tea(36)
  • Dress code(28)
  • Room service(11)
  • Very good(11)
  • Birthday cake(9)
  • Junior suite(7)
  • Palm Court(6)
  • Rivoli bar(3)
  • Special occasion(3)
  • Staff were friendly(3)

Additional Information about The Ritz London

Address: 150 Piccadilly, London W1J 9BR, England
Phone Number:
Region: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Romantic Hotels in London
#23 Luxury Hotels in London
#28 Family Hotels in London
#48 Business Hotels in London
Price range (per night): $534 - $1,549
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London’s West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 113 bedrooms and 23 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The Restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Fridays and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansions house opened recently at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services. Returned to private British ownership in 1995, The Ritz has now, eleven years later, been fully restored with no detail left untouched. ... more   less 
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Also Known As:
The Ritz London Hotel
The Ritz London Hotel London
The Ritz Hotel London
Ritz Hotel London
Ritz London
London Ritz
London Ritz-Carlton

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The Ritz London
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices