I have to totally commend this Hotel and its staff for a fantastic weekend.
The staff were amazing and looked after us all so efficiently.
The food was to die for.
The rooms were amazing.
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I have to totally commend this Hotel and its staff for a fantastic weekend.
The staff were amazing and looked after us all so efficiently.
The food was to die for.
The rooms were amazing.
More
Contemporary style, highly professional staff and amazing location and view! I have stayed here twice recently and would give it the full 5 stars. Don't book anywhere else!
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Thanks Swimming12 for this great review and five star rating.
With the Jubilee weekend soon upon us, we’re well placed for the celebrations, hope you can make it!
Regards,
Hasham Soliman
Hotel Manager
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I took my fiance to london for his bday, I mentioned on my reservation it was my fiances bday. There was a nice suprise waiting for us in room there was a small cake with happy birthday written in chocolate on the plate. I thought this was a really nice gesture, the room was really nice big clean spacious. we...
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Dear BV_07,
Thank you for your review.
We’re glad you and your finance enjoyed your stay with us.
We have a number of options for breakfast, many like to sit in the bar, however, there is the second restaurant, on your next visit please do state your preference and we’ll ensure we accommodate you to your satisfaction.
We also have...
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I stayed here for one night for work and really enjoyed my stay. I was upgraded to a room on the 14th floor (but with an internal view), as far as I could make out the upgrade meant I had an additional sink, microwave and crockery which I didn't use.
I liked the modern stylish decor, the 6 foot bed,...
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Dear Traveller55,
Thanks for your great feedback.
Glad you were able to fully utilise our hotel. Sorry about breakfast, a great tip for your next visit are the following options, we have the Executive Lounge package at £39 per couple which includes 2 breakfasts, tea and coffee all day, full afternoon tea and then canapés and drinks from a full...
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We just returned from a quick visit to celebrate our wedding anniversary and were very impressed with this hotel. The location is unbelievable, being right at the East end of Westminster Bridge. This made easy walking distance to most sights (The Abbey, Palaces, the Eye, Trafalgar Square, etc.) and short cab rides to the rest (Galleries, Covent Garden Market, Theatre...
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Thanks Tango9R for your great review and five star rating.
I’m glad we made you feel welcomed and assisted you where needed.
It’d be our pleasure to welcome you again soon.
Regards,
Hasham Soliman
Hotel Manager
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My wife and I had a great stay in this hotel for 3 nights. I can't think of a better location for visiting London. The hotel is very new and beautiful inside and out. Lots of nice restaurants and lots to see and do withing walking distance. It felt like London was on our doorstep. They even upgraded us to...
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Thanks Andrew T for this great review. Glad you both enjoyed your stay and our fab surroundings.
Hope to see you again soon.
Regards,
Hasham Soliman
Hotel Manager
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We were completely delighted with every aspect of this hotel. Every member of the staff were consummate professionals focused on customer satisfaction. The location is great, service impeccable, food great, what else can I say other than compliments to the management for a well run establishment.
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Wow, thanks for this great review US_Trip.
We’re all delighted with your review and thank you for your very kind words.
It’d be our pleasure to welcome you back soon.
Regards,
Hasham Soliman
Hotel Manager
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Amazing hotel, Great service..
When We arrived went straigt to Reception desk
Receptionist was very Friendly helpful, but most important gave us the right directions what we ask for.
Our room spotless with complimentary taste cakes inside.
We stayed in studio room the view was amazing You could see Big Ben,parliament square, Thames river.
Five star service and aminities.
Friendly...
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Wow, Gintaras P, what a great review.
Thank you for your five star rating. I have shared your comments with the team and we all hope to see you again soon.
Regards,
Hasham Soliman
Hotel Manager
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the Hotel have a "Best Rates Guarantee link" in their web page that reads "On parkplaza.com, you will get the best rate online - we guarantee it."
so I made my reservation and paid in advance, later I discover that in their webpage they offered a better rate for the same dates
I submit a claim asking the reduce rate...
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Dear Alberto M,
Thank you for your comments and sorry for the misunderstanding, I’ll aim to clarify your concerns.
Our Best Online Rate Guaranteed Terms and Conditions states: The Park Plaza rate and the "comparison rate" must be found and a completed claim form submitted within 24 hours of booking a reservation on Parkplaza.com”
Our rates are very similar to...
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Our first time to London! The staff was incredible! Very helpful and location was wonderful. Never heard any outside noises. Room service was excellent. The only complaint would be breakfast on day 1 was outstanding and the second day they seated us across in the bar no hot food and very awkward to be sitting at a tiny table and...
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Dear Five2mne,
What a great review, thank you for your comments.
We’re delighted we could make your first trip to London so memorable. Sorry breakfast on day two wasn’t so great.
We hope to see on your next visit and I know the stay will be 100% better!
See you soon.
Regards,
Hasham Soliman
Hotel Manager
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