My wife and I came from Glasgow to see The Phantom of the Opera, we stayed for 3 days and it was a pleasure, the staff were kind, courteous and very helpful. It was great value for money, the only reason it hasn't got the highest rating is the restaurant lets it down ever so slightly, they manage very good... More

We go to the Chelsea Flower Show every year on the Tuesday members' day and wanted to find a decent hotel to use as a base for a two night stay. Chose this hotel because it seemed interestingly placed but also a healthy 2 mile walk away along the Thames an over the Albert Bridge. It is a very clean,... More

We were overwhelmed by just how good this hotel was. The room was modern, clean and comfortable. Hints of luxury around the room with an amazing shower, thick duvets and quality tea bags! It is not on a main transport link but the shuttle service is very good. We took our 2 year old son and found the hotel and... More

One of the best hotels I've ever stayed at. The service, the rooms, the food - all amazing! The Nile suite, room G03 is very special! They have an amazing jacuzzi that has different settings. Very good for a romantic weekend away. Also has a walk-in shower that has many settings. The rooms are massive, and very Eco friendly. Would... More

The Rafayel was amazing, the room was perfect, i was with my partner and we both loved every aspect during our stay, the spa, the jacuzzi, the room service, the food in the restaurant, they even do a variety of shishas, all to very high standards and for the price we paid, we will be returning at least once a... More

I found Hotel Rafayel 2 years ago through a friend of mine who recommended it to me, when i heard the that is was in south london i thought she may be exaggerating. I visited the hotel a week later with my boyfriend and it absolutely blew me away as soon as i entered the reception i could tell i... More

I stayed for just one night. The room was fantastic, light with big windows and a view of the river. It was spotless and I liked the bathroom and the large shower. It had everything one could want. There is a lovely roof terrace which would have been great on a warmer evening. The restaurant had a range of food... More

I happened on the Rafayel because I got a contract at short notice and last minute had a good deal available. I have stayed for the next 5 weeks and will stay as long as my contract lasts in central London because this hotel is; very convenient for London (I have never had to wait for a train from Waterloo... More

The hotel room was pleasant enough although those little finishing touches that I have experienced at other hotels claiming this status were lacking. Having read other comments made by previous visitors before staying at the Rafayel I had high hopes of the whole experience, however I can only imagine that the staff were having a bad day upon our arrival... More