Although angered by their inflexibility, I can maybe understand that they refused to refund my booking, which I had to cancel due to illness (although it is somewhat mean-spirited). What angered me was that they called me at 6.30am on my mobile, whilst I lay at home on my bed of sickness, to ask me whether I was intending to... More

Good value, not a bad location and clearly a lot has been spent on the hotel so feels very comfortable but........the beds are tiny throughout and the rooms themselves are also very small. We booked a 'VIP' room but all that that gives you is breakfast, two mints and some toiletries still a tiny room with a tiny bed It's... More

Not bad for a stopover hotel - clean and tidy and pleasant service. I had a room on the VIP floor so got a good sleep away from street noise. Comfortable bed, and will stay again. More

Very smart & small boutique style hotel, great for business but not really large enough for a family trip More

I had a very pleasant stay at this hotel. Not a lot to fault apart the waiter at the breakfast seemed not very bothered at serving or even explaining how breakfast works. More

What can I say about this place...if first impressions count, not a lot. However having had a comical stay, the least I can do is share with my fellow travellers. Stayed here in early December for 3 nights. Booked a Std Double room and upon arrival was handed the room key and pointed in the direction of the lift. Although... More

We stayed here for 1 night on Boxing Day night and it was underwhelming. When we went to check in we approached the desk where the French receptionist didn't look up from his paper work until he was quite finished. When he finally looked up he just said 'Name please'..no hello, no happy christmas..so nice start! We have a year... More

we stayed at this hotel for 5 nights in a double bedroom. We were warned from the start that the room had no window so we entered a bit scared of what w could b facing... It turned out that the room was rather small but yet surprisingly stylish, clean and new! I really liked the decoration and the double... More

I stayed at The Quality Maitrise Hotel for one night using Reward Points in a VIP Room. The hotel is conveniently situated on Kilburn High Road, a few minutes walk from Kilburn High Road Overground Station, trains every 20 minutes to London Euston (journey time 10 minutes). Kilburn Park Underground is a five minute walk from the hotel. I was... More