I've stayed at the Indigo Paddington several times and it's a great little hotel in a perfect location. Not only is it easy to get to from the airport with the Heathrow Express but it's so easy to get around London from the Paddington Underground.
The bed is very comfortable and I always have a great nights sleep and the...
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Dear Guest,
We thank you for choosing our hotel as your preferred hotel when staying in London. And that every stay has been as good as the last and you have experienced our good hospitality. I see from your reviews that you have stayed at some of the other Hotel Indigo Hotels. We do look forward to welcoming you back...
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We have stayed at this hotel several times and have always been pleased with the staff, rooms and location. The rooms are not spacious, but fine for a short stay. The beds are very comfortable. It is a perfect location if you are taking the Heathrow Express from/to Paddington and it is convenient to the tube and buses for getting...
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Dear Guest,
Thank you your lovely comments, it is great to hear from our return and loyal guests!! I am so pleased to hear you enjoyed your time in London and your stay with us. I will ensure your comments our passed on to all the staff. We look forward to welcoming you back on your next trip to London....
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I always knew that hotel rooms in London are small but that small....Coming from India where you have the luxury of space of as good as 30-35 sqm of room size this one was an eye opener and made me think on what a Holiday Inn Express will look like.
Having said that, the hotel definitely has a great location....right...
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Dear Guest,
Thank you for your review and your feedback. I am sorry to hear that you were not recognised on check in as one of our Platinum members, please accept my sincere apologises for this. With the hotel only having 64 rooms we are not always able to offer a complimentary upgrade to all our platinum members and is...
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I only stayed one night here but I wish I could have stayed longer! It's in a perfect location, walking distance to Paddington Station, the tube, and Hyde Park. Check in was very easy, they even let me check in early without any hassle! The rooms are small, but very modern and adorable! Mine even had a balcony. They have...
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Dear Guest,
Thank you for awarding us 5 stars, we are so glad to hear that you enjoyed your stay with us even though it was only for 1 night. I hope that next time you are able to stay longer and look forward to welcoming you back.
Kind Regards
Denise Skelton
General Manager
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Check in very efficient & friendly,offer of help with luggage,room small but perfectly designed,we had 2 large suitcases & there wasn't really space enough, the wardrobe only big enough for about 6 hangers but probably ok if you are travelling light, pluses are huge v comfy bed, huge tv on wall, aircon, turn down service with pillow mints a nice...
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Dear Guest,
Thank you for your review, unfortunately being a Victorian building it is difficult have all standard sized rooms. You may wish to book one of our Executive King bedded rooms which you may find to be a lot bigger. I am glad that some of the other touches in room and our facilities made up for the size....
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Perfect location, just around the corner of Paddington Station. The room and bathroom were nice and quiet. There was a comfy mattress on the double bed, although it was a bit short in length.
Personally I think there are some improvements possible in their restaurant. The size of the dishes could be better, for the price you have to pay....
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Dear Guest,
Thank you for taking the time to write your review, I am so sorry to hear you were disappointed with the service in our restaurant. I can assure you that at Hotel Indigo guest satisfaction is of upmost importance to us and your comments will be actioned. As always we are pleased receive any feedback from our guests...
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I was in a room on the 3rd floor, facing Norfolk Square and I had a wonderful stay for 4 nights. Very comfy bed, spacious room (I have traveled in London, alone, many times, and was used to rooms so small you could not open your suitcase except on the bed), WONDERFUL shower, nice toiletries, mints on pillow, slippers/robe, good...
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Dear Guest,
What an amazing review!! Our rainfall showers are so invigorating especially with our luxurious toiletries. We look forward to welcoming you back to Hotel Indigo, Paddington.
Kind Regards
Denise Skelton
Hotel Manager
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My fiancé and I had a wonderful week stay. Very close to the underground. Great area of the city.
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Dear Guest,
Thank you for your review on your recent stay with your fiance. I am so glad you both enjoyed your week with us and look forward to welcoming you back.
Kind Regards
Denise Skelton
Hotel Manager
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We stayed there for 4 nights in April and strongly recommend this hotel. The staff was professional and courteous. The room was nicely laid out and very clean...and I love hotels with an in-room safe. Easy walk to the Paddington Station.
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Dear Guest,
Thank you for your lovely comments. I am so pleased to hear you enjoyed your stay with us and look forward to welcoming you back.
Kind Regards
Denise Skelton
General Manager
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Last time I was in London I was only in overnight, so finding somewhere super convenient was really important. Luckily I was recommended to The Indigo by a friend who visits London often. It's super close to Paddington so getting there via Heathrow express was a breeze, as was catching the express back to Heathrow for my departure.
Of course...
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Dear Guest,
Thank you for choosing to stay with us on your transfer through London back to Australia. It is great to hear that one of our guests recommended us to you. Our lower ground rooms are perfect if you need a quiet room and provide a great nights sleep! We hope that you are able to stay with us...
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