We just returned from this "hotel." While we have no real complaints, we spent very little time in the room. Be aware that there are no elevators in the hotel so we had to drag our large suitcases up several flights of stairs, including a fire escape connecting the two buildings making up the hotel. The rooms and common areas... More

This is a great budget choice with good transport links to central London. I stayed here several times over a 6 week period. The rooms were very warm (when it was snowing outside). The staff are very friendly and even accepted deliveries / mail for us. Some rooms have kitchen facilities, if not there are shared kitchen facilities where you... More

stayed here for one night and must say couldnt get out quick enough, didnt like it one bit,never slept a wink due to the high volume of noise from outside, didnt like the fact that we had to go up 2 lots of fire escapes to get to our room, found a better hotel next day far cheaper and in... More

People who like to travel to London without spending a lot of money in accommodation find here a really good choice. Rooms are quite small, but very clean. So perfect for people who just go to hotels for sleeping. Staff is very kind and helpful. We liked to walk to city from here and needed one complete hour. But if... More

We stayed at this hotel for one night as we needed to be in London early the next day and for the price it was perfect. We paid just under £60 and I don’t think you could get more for less. When we booked we were filled with dread form other reviews on this site but I think it must... More

We stayed in this hotel for two nights on 23 and 24 of November. We specifically requested to a smiley face receptionist for a quiet room and that was exactly what we got. No one disturbed us. Our welcome was warm and helpful. The room was good. This is near to tube station that's why we got reservation here. i... More

Very well where do I begin? The room was pants, way too small. Satellite television my ars*, it was rubbish analogue. Wifi? What wifi? Sneakily trying to charge me an additional fee (after begging me to go and get cash out to not pay by card, surely nothing tax related there...") Took 15 minutes to ask for simple additional items... More

We stayed in the Citystay last night as we wanted somewhere basic to stay after a concert in town. As it was only for one night and was clearly a budget hotel, our expectations were not high. Unfortunately, however, even these minimal expectations were not really met. Although the rooms were clean and (very) basically furnished, our room was so... More