Stayed in early May for 9 days. The initial communication was pretty good and despite other reviews we were escorted from the nearby office to our apartment by a very helpful staffer. From there the next 9 days was great, the apartment was the largest accommodation we had during our 3 week stay through Europe, it was comfortable, warm, and... More

They advertise and I quote "all our apartments are decorated individually but furnished and equipped to the same high standard. The only differences between a deluxe and standard apartment tend to be the actual size of the apartment AND the location within a building (i.e. a standard might be on the 4th floor and a deluxe on the first floor".... More

We originally booked this apartment for a stay in October and paid the deposit. In September we had to cancel our stay and the deposit was refunded immediately. We subsequently rebooked and finally, got to stay at The Apartments in December 08. We arrived on a Friday evening and had no problems getting into our apartment, which was a one... More

The Apartments at 41 Draycott are located over eight floors. Other accommodation linked to this company are in other similar buildings but some, not all, have lifts. You are not guaranteed any particular flat and this is made clear in correspondence when booking. This is where the warning comes in: Do NOT book with this company if you have any... More

We had made reservations to stay at this property about six months before our visit. Three months in advance, we had to cancel. We cancelled properly and had the documentation to prove it. On the day of our intended stay, a large sum cleared out bank account. It was from The Apartments. It took several weeks worth of emails to... More

My fiancé and I regularly spend weekends down in London, usually staying at The Levin, very close to Harrods. We decided to try a self-catering apartment this time. There wasn’t much on this site on The Apartments in Draycott Place, but we decided to try them out anyway. Directions to the apartment and communication with management before arriving were sound... More