The website portrays a very different level of accommodation as to what you actually get. So bad we checked out straight away. No management were available to discuss this disastrous situation with...one guy on the front dest had less than no idea....the girl was nice and was just doing her job and copped all my flack. The end result was...
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I booked a superior studio apartment to stay for one week whilst my husband was having an operation at the London Bridge Hospital.
On checking in, I was told I would be pleased to know I had received a free upgrade....on getting to the room, I'm really not sure what this was, and the room was as I had booked...
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This apartment generally had everything we needed for our extended stay in London. Was a great alternative (price wise and convenience-wise) to a hotel however the applicances and general amenities were a bit worn eg we only got two (mismatched) wine glasses, the shower didnt drain properly and very poor reception on the tellie. The maintenance staff and cleaning staff...
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