Been going for many years and my first return in a while. It has aged well. Shower heads are still a little low and the room was a little musty with no opening windows. But the a/c chilled the room and it is my number one choice when I am there. Such good value and location. Avoid San Carlo opposite... More

Stayed for 1 night on a living social deal. DBB, cocktail and bottle of prosecco included for £99 so it was good value. I had high expectations having read reviews on TA and had good reports from a friend who went before us. Check in was not as welcoming as expected. No banter or explanation of the deal or where... More

Staff where very helpful and pleasant nothing was to much trouble for them rooms where great just like the pictures on the web site we stayed in one of the master suites really large room bathroom great though the shower head in the bath could of been a little higher. The package we had included dinner and breakfast well worth... More

We spent one night in 62 Castle Street, stayed in the Master suite and loved it. More

Easy to find, very convenient, looks nothing like a hotel from the outside, even when you enter the foyer, it's like no other, a nice warm welcome wraps it's arms around you, with simplistic decor, a desk behind which sits a smile, and with words of welcome the moment is sealed, a lift or stairs takes you to easy levels... More

This is actually the second time I've stayed here. The hotel staff are always friendly, it's right in the centre of Liverpool and their rates are great. We've been fairly lucky in that we were able to stay in a suite each time due to a seasonal offer they had on (it was about what you would pay for a... More

Lovely hotel and great service and value : but the windows are not double glazed (or sound proofed) and as right in City Centre, traffic noise is v. bad and I was awake at 5am. Also I'm over 6' and the shower head was v. v. low, which meant I could not stand upright in the shower over the bath!... More

I have now stayed in this hotel twice, first in April 2010. Because of the experience we had the first time, we decided to book it again for our more recent trip in May 2012. I really can't fault anything about this hotel, the rooms are so comfy and huge! The decor is lovely. I have read some reviews that... More

This hotel was great, great location, amazing room - very spacious, great bathroom and everything was as advertised...except the restaurant serving times. The Merchants bar and Restaurant was said to serve food until 10pm on Saturday night. First of all, why so early? But we thought ok, quickly got changed and went down for 9:30pm...only to be told they had... More