Stayed at the Alicia in march 2013 after a night out in Liverpool lovely hotel rooms and staff were very friendly only downside was the distance to city center it cost us £10 each way so if u want to keep the cost down its not the ideal location. But overall a lovely little hotel :)

Stayed here for one night, and it happened to be having a wedding here too. Nothing was too much trouble, Emma & Hayley on reception were above and beyong their required helpfulness in their job. As was the tall chap with shaved head (didn't have a name badge on), who opened up the bar for us to have a quiet... More

Staff in this hotel are amazing not just 1 all of them.. Had my wedding here bank holiday weekend in May. Day was perfect nothing was too much trouble for any of the staff. At first I dealt with Jenny to organise the wedding she is lovely, caring, helpful and always on hand when you need her. (In my case... More

I attended my son and daughter in laws wedding on Sunday 2nd June 2013 and stayed overnight at this Hotel. { Directors Suite} I found the whole day wonderful and blessed with the weather for a garden wedding. The staff were first class and very kind to all the guests with any question they might ask them. A nice touch... More

Very tired hotel. Booked an executive room!! Like walking into your grandmas bedroom. V dated. After complaining were given a refurbished room, even though best western booklet stated newly refurbished throughout!! apparently doing 5 rooms at a time. V warm room asked for a fan!! Well, never seen such a dirty fan before.

Where do I start with this hotel, From the first wedding show to the wedding itself this hotel bends over backwards to accommodate every specific detail. Firstly my new Wife (Kate) met Jenny (who is a credit to this hotel) on the monthly wedding show in August, Kate fell in love with the hotel from day one and already booked... More

Thank you so much to the fabulous management and staff at the Alicia. Nothing was too much trouble for you when we had our daughter and son in law's wedding there. The setting is fabulous and we were fortunate to have lovely sunny weather, which meant Aimee and Michael could get married in the splendid garden. It was magical. The... More

Well, what can I say about this Hotel? I apologise if this review is long winded, but having travelled extensively (staying in many 5 star establishments, including the Grosvenor House in London) our group could not have been treated any better by the staff at the Alicia, and I believe they deserve a decent appraisal given recent reviews on this... More

We stayed here for two nights and our daughter was married here. The organisation of the wedding was excellent and the wedding breakfast superb. Our room was a good size and very comfortable. Breakfast was good. In fact we couldn't fault the place. All the staff were very friendly and helpful.