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All 100 Liverpool hotels

BEST WESTERN The Alicia Hotel

3.0 of 5
3 Aigburth Drive | Sefton Park, Liverpool L17 3AA, England (Sefton Park)
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BEST WESTERN The Alicia Hotel
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54%
Ranked #43 of 100 hotels in Liverpool
Most recent review
5 of 5 stars Reviewed 17 June 2013
SHAZZA3 Liverpool, United Kingdom
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211 reviews from our community

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Liverpool, United Kingdom
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

What can I say superb day 15th June 2013 for our daughter and son-in-law,from the start of booking this venue only 3months ago Jenny the person we dealt with from start to finish was excellent she helped us in every way possible I cannot say enough about this lady she is superb every text,email message and telehone call was always... More

Was this review helpful? Yes 1
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

Stayed at the Alicia in march 2013 after a night out in Liverpool lovely hotel rooms and staff were very friendly only downside was the distance to city center it cost us £10 each way so if u want to keep the cost down its not the ideal location. But overall a lovely little hotel :)

Was this review helpful? Yes 1
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review
17 June 2013

Thank you for your comments regarding your stay. The team work very hard here to make our guests stay as comfortable as possible. We hope we can welcome you back to the hotel again in the future. Kind Regards, Paul Day General Manager More

Breedon on the Hill, null, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 June 2013

Stayed here for one night, and it happened to be having a wedding here too. Nothing was too much trouble, Emma & Hayley on reception were above and beyong their required helpfulness in their job. As was the tall chap with shaved head (didn't have a name badge on), who opened up the bar for us to have a quiet... More

Was this review helpful? Yes 2
See 3 more reviews by Traci G for Liverpool
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review
13 June 2013

Thank you for your kind words. I will pass on your comments to the team who will be greatly motivated by them. I'm glad you had a great stay in Liverpool and The Alicia and we hope we can welcome you back again in the future. Kind Regards, Paul Day General Manager More

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 9 June 2013

Staff in this hotel are amazing not just 1 all of them.. Had my wedding here bank holiday weekend in May. Day was perfect nothing was too much trouble for any of the staff. At first I dealt with Jenny to organise the wedding she is lovely, caring, helpful and always on hand when you need her. (In my case... More

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St Helens, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 June 2013

I attended my son and daughter in laws wedding on Sunday 2nd June 2013 and stayed overnight at this Hotel. { Directors Suite} I found the whole day wonderful and blessed with the weather for a garden wedding. The staff were first class and very kind to all the guests with any question they might ask them. A nice touch... More

Was this review helpful? Yes 1
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review
10 June 2013

Thank you for such a kind review. As yours and many other reviews show on here we really do treat weddings like royalty here at Alicia Hotel and kind words like yours really does keep the momentum going. Thank you once again. Paul Day General Manager More

1 review
2 of 5 stars Reviewed 7 June 2013 via mobile

Very tired hotel. Booked an executive room!! Like walking into your grandmas bedroom. V dated. After complaining were given a refurbished room, even though best western booklet stated newly refurbished throughout!! apparently doing 5 rooms at a time. V warm room asked for a fan!! Well, never seen such a dirty fan before.

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Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review
17 June 2013

Thank you for your review. It does dissapoint me that the content of this review is overall very negative as I know that your issues were dealt with in a quick and proffessional manner by myself and the team and that every option was given to you in order to make your stay as comfortable as possible. including a complimentary... More

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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 June 2013

Where do I start with this hotel, From the first wedding show to the wedding itself this hotel bends over backwards to accommodate every specific detail. Firstly my new Wife (Kate) met Jenny (who is a credit to this hotel) on the monthly wedding show in August, Kate fell in love with the hotel from day one and already booked... More

Was this review helpful? Yes 1
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review
13 June 2013

Thank you for such a lovely review. Jenny and John have both commented on what a great bunch you were to look after. I will pass on your comments to them both for which I am sure they will be grateful. I know Jenny is already looking forward to seeing Kate back at the hotel. Kind Regards, Paul Day General... More

leeds, west yorkshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 June 2013

Thank you so much to the fabulous management and staff at the Alicia. Nothing was too much trouble for you when we had our daughter and son in law's wedding there. The setting is fabulous and we were fortunate to have lovely sunny weather, which meant Aimee and Michael could get married in the splendid garden. It was magical. The... More

Was this review helpful? Yes 3
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review
3 June 2013

Thank you for taking the time to post your review. I am glad to hear that you all enjoyed the wedding so much and that we managed to calm all of the nerves that come along with a wedding. The team really do work hard to make the day run as smoothly as possible and I am sure they will... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 June 2013 via mobile

Well, what can I say about this Hotel? I apologise if this review is long winded, but having travelled extensively (staying in many 5 star establishments, including the Grosvenor House in London) our group could not have been treated any better by the staff at the Alicia, and I believe they deserve a decent appraisal given recent reviews on this... More

Was this review helpful? Yes 1
See 3 more reviews by welltravelledgirl for Liverpool
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review
4 June 2013

Hi Julie, thank you for such a fantastic review. It really does please us to hear that you enjoyed the hotel and the day so much. We really do have a super team at The Alicia. Each and everyone is handpicked for their qualities which clearly shows from your feedback. I do hope that the weather in Mexico was much... More

N E Lincs
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 June 2013

We stayed here for two nights and our daughter was married here. The organisation of the wedding was excellent and the wedding breakfast superb. Our room was a good size and very comfortable. Breakfast was good. In fact we couldn't fault the place. All the staff were very friendly and helpful.

Was this review helpful? Yes 1
See 2 more reviews by NElincsrambler for Liverpool
Alica_Hotel_GM, General Manager at BEST WESTERN The Alicia Hotel, responded to this review
3 June 2013

Thank you for taking the time to post a review. It is great to hear that you enjoyed the wedding here at BEST WESTERN Alicia Hotel. We really do appreciate your feedback, I will pass your comments on to all involved who will be motivated by your kind words. Kind Regards, Paul Day General Manager More

 
 
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Additional Information about BEST WESTERN The Alicia Hotel

Also Known As:
Best Western Liverpool
Liverpool Best Western
Address: 3 Aigburth Drive | Sefton Park, Liverpool L17 3AA, England
Region: United Kingdom > England > Merseyside > Liverpool > Sefton Park
Amenities:
Business Centre Free Parking Restaurant Room Service
Hotel Style:
#19 Family Hotels in Liverpool
Price range (per night): $90 - $187
Hotel Class:3 star (3*)
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