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Devonshire House Hotel

3.0 of 5
293 - 297 Edge Lane, Liverpool L7 9LD, England
Hotel amenities
Devonshire House Hotel
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36 traveller photos
Ranked #44 of 95 hotels in Liverpool
3.0 of 5 stars 165 Reviews
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165 reviews from our community

    Trip type
Traveller rating
    26
    46
    25
    29
    39
Date Rating
Bracknell, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Cheap but not cheerful!”
2 of 5 stars Reviewed 24 May 2012 NEW

This hotel is old fashioned and is need of a huge refurbishment. Food was poor and cheap quality. Wouldn't recommend staying here! More

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Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Worst hotel I've ever stayed in.”
1 of 5 stars Reviewed 19 May 2012
3
people found this review helpful

I paid for 2 nights and stayed for one. It was so awful, I couldn't stand another night. Paint peeling off all ceilings.. The mattress was so thin it was like sleeping on a block of wood. The hotel smelt damp. The receptionist glared at us when we arrived, she was extremely curt & unwelcoming. Take my advice, don't stay... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
24 May 2012

Thank you for leaving your feedback about the the Devonshire House Hotel on Tripadvisor. Firstly please let me apologise for the unfortunate experiences you encountered at the Hotel. I can assure you that it is far from our intention to upset or distress any of our valued customers, but it is clear that we have failed you on this occasion.... More

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Fawlty Towers but without the laughs.”
1 of 5 stars Reviewed 12 May 2012
2
people found this review helpful

When you think "I suppose for the price it wasn't bad" you know it's not good. The Devonshire House is not even that good. Cheap but not cheerful. Dirty, smelly, so hot (with no heating on) that it's like being in a sauna, the worst beds I've ever seen (or slept in) in a hotel, terrible breakfast etc, etc.,... there... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
14 May 2012

Dear Reviewer, Thank you for taking the time to leave your invaluable feedback following your recent stay with us. I must apologise for what appears to be a shortfall in service I will investigate this matter fully and carry out any necessary re-training to ensure that this type of incident does not occur in the future Unfortunately I am unable... More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Unbelievable”
2 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

We were recommended the Devonshire Hotel as it was located near Anfield, Liverpool Football Club Stadium. We paid GBP90 for a double room for two nights (Fri & Sat) and GBP45 for the third (Sun). We did not realise that we were paying premium price just because there was a big football game at Anfield Stadium during the weekend. We... More

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See 3 more reviews by Foo-Kwok for Liverpool
DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
14 May 2012

Dear Guest, Thank you for leaving your feedback about the the Devonshire House Hotel on Tripadvisor. Firstly please let me apologise for the unfortunate experiences you encountered at the Hotel. I can assure you that it is far from our intention to upset or distress any of our valued customers, but it is clear that we have failed you on... More

Coventry, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Dont expect too much!”
2 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

I have read some other reviews about this hotel and see some paid only £30ish for a double room. We paid £97!! We were expecting something really nice for this. The pictures on the website made it look lovely. Unfortunately it is an old convent that hasnt really been modernised much! The bed was rock hard, it was boiling hot... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
10 May 2012

Dear Mrs Brightside23 Thank you for your comments regarding your recent experience with us. We appreciate your feedback,. We do acknowledge the fact that a limited amount of rooms have not been updated yet but plans are in place to address these over the next 12 months. The rates are set in line with demand and can change at anytime... More

Ripley, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Budget Hotel prices in once grand settings”
4 of 5 stars Reviewed 7 May 2012

Had an overnight stay here and paid £35 for a double room. Fantastic price for what was on offer. This is a building seeped in history and you can tell that at one time it would have been a top hotel. It's a little rough around the edges now, and it within the budget end of the market but still... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
10 May 2012

Dear T D Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Our committment to investing in our property will... More

London
2 reviews
1 helpful vote 1 helpful vote
“BRILLIANT value for money!”
5 of 5 stars Reviewed 2 May 2012

Stayed here recently for a weekend break up from London. For what we paid we weren't expecting much but we were so so so impressed with what we got for our small amount of money. The rooms were spotlessly clean, brightly decorated, modern and very comfortable. There was plenty of wardrobe space for all us girls and the bathroom was... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
10 May 2012

Dear KH8London Thank you very much for your review. I am so happy to hear that you have enjoyed your stay with us! It is always a pleasure to pass on your great feedback to all staff especially Tom. Reviews like yours, motivates us to maintain and improve our level of service and hospitality and keeps us focused on achieving... More

Yorkshire
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“One night stay at the Devonshire”
3 of 5 stars Reviewed 2 May 2012

My wife and I had a one night stay at the Devonshire, although the hotel is in need of refurbishment it was very clean, the staff very helpful and pleasant and the gardens well looked after, we had a meal in the restaurant, which is one of the rooms that looked as if it had been recently refurbished with a... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
15 May 2012

Dear Guest We always appreciate the positive comments left by the most important people in our world; our guests. I am glad that you enjoyed your stay with us, and that our staff have gone above and beyond in terms of service. Renovations are ongoing so that we may provide the very best in comfort to our customers. Thank you... More

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Think we must have stayed at different place!”
4 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

I cannot agree with some of the reviews I have read about this place. It's not the Hilton but that's not what you are paying for. For the amount we paid to stay (£30) I was impressed as we had a spacious, very clean room and the staff were absolutely amazing. It was our first visit but we were made... More

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DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
3 May 2012

Dear Caroline, Thank you for taking the time to write such a kind review of the hotel here on Trip Advisor. I am extremely delighted you found us value for money, with friendly and helpful staff. I will pass on your kind words to the team It was great to read our staff assisted you. We are very proud of... More

Dublin
1 review
1 helpful vote 1 helpful vote
“shabby hotel”
1 of 5 stars Reviewed 26 April 2012
1
person found this review helpful

this was one of worst hotel rooms I have ever stayed in. not a nice area, place is v run down. Staff were nice but would.never stay there again! More

Was this review helpful? Yes
DevonshireHouse, Revenue Manager at Devonshire House Hotel, responded to this review
27 April 2012

Thank you for leaving your feedback on TripAdvisor. I am genuinely sorry our hotel did not meet your expectations. We are currently undergoing a refurbishment programme for all our bedrooms in the Hotel. Thank you again for your feedback and I hope you will return and give us a chance to redeem ourselves. More

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Additional Information about Devonshire House Hotel

  • Devonshire Hotel Liverpool
Address: 293 - 297 Edge Lane, Liverpool L7 9LD, England
Price range (per night):* 49 AUD - 210 AUD

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Devonshire House Hotel
293 - 297 Edge Lane
Liverpool L7 9LD
England
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