Only one pillow on each bed...but asked for more and arrived promptly. Room was cool and quiet but wallpaper small rips in places and one dirty mark on wall...otherwise clean. Breakfast buffet was extensive and ok/good....staff all friendly. Food good in restaurant....all in all..would stay here again. More

Good easy check in, rooms clean and fresh, enough tea and coffee sachets on arrival . Had dinner, breakfast,and ordered room service, prices very reasonable for the centre of Liverpool. All staff very helpful and friendly.Car park is free which again for a City centre Hotel is good you are given a token to exit if you use this. If... More

Stayed here for one night to attend a conference. Great location for the station and centre of Liverpool. Stayed in a room on the 4th floor, room very spacious and nice bathroom. However, quite disturbed to find pigeon poo on the curtains and ceiling! Hotel was VERY hot, even with the windows open and the heating turned off. Trouble with... More

Very comfortable hotel with a great central location. Rooms were fine, staff very friendly & helpful, breakfast well above average. Free car parking was a major plus. will certainly seek it out again when we're next in the area. More

Stayed here last year and were really impressed with the location, the service, the food and thought we had found a hotel we would stay at many times in the future. This stay has changed all that unfortunately. Don't get me wrong it wasn't horrendous. It was just that all the little attention to detail was missing... On going in... More

spent six days at hotel, actually writing this from hotel on 4rd day. first I must stress it is three star hotel, check-in was a nightmare arrived at two managed to get a room for five thirty, first night dinner was a farce, never expected large amount of people so could not cope. the staff were great only let down... More

good hotel, well priced, clean room,friendly staff v good breakfast, excellent location, would stay again More

I have stayed here several times location good. Value for money Service variable as is standard of rooms. Some staff are 'off hand' others are great. Pity they don't train them all to be great! More

Excellent hotel on edge of city. Having a car park on site was a bonus. Room was exceptionally clean and staff friendly. Everything you could want in a hotel room was provided. Breakfast buffet was excellent - a lot of choice. Very good value. Highly recommended. Visited Maritime Museum, Liverpool of Life Museum, Ferry trip on the Mersey, Magical Mystery... More