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All 100 Liverpool hotels

Hilton Liverpool

4.0 of 5
3 Thomas Steers Way, Liverpool L1 8LW, England (Central Liverpool)
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Hilton Liverpool
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Ranked #27 of 100 hotels in Liverpool
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656 reviews from our community

Traveller rating
    268
    223
    95
    42
    28
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Families
75
 
Couples
269
 
Solo
28
 
Business
134
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW via mobile

Very enjoyable stay at the hotel to celebrate our daughters birthday , accommodation excellent with a super bar /lounge area . Hotel staff where also very polite and helpful . Super breakfast on Saturday morning set us up for the day . Hotel is also well situated for Liverpool One shopping and Albert Dock . Parking available in underground Q... More

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See 8 more reviews by David Q for Liverpool
Isle of Man, United Kingdom
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Having had an operation on my foot at a Liverpool hospital I needed to stay put for a few days before returning to the Isle of Man. We booked the Executive type of room and has access to the lounge. The staff in the lounge were superb, and Natalie and Joanne were exceptional in their levels of customer service. We... More

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See 7 more reviews by Sue B for Liverpool
Scotland
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Arrived at the Hilton after a few long days on the road (well, rail really) on business. After a lot of travel and a poor experience at a hotel in Stockport (with no hot water) this was another world. Reception welcoming, room fresh, clean...shower working (!), standard of fittings in the room and bathroom of a high qualty. Floor to... More

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See 2 more reviews by Johnny2002 for Liverpool
Plymouth, England
Top Contributor
119 reviews 119 reviews
37 hotel reviews
Reviews in 54 cities Reviews in 54 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Stayed here with a large group and we were well looked after. Some details could be improved on the conferencing side - hard to find a powerpoint - but all else OK. Evening dinner was nicely set, well served and very good to eat. I shall come here again.

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Cambridge
Top Contributor
128 reviews 128 reviews
52 hotel reviews
Reviews in 64 cities Reviews in 64 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Smart, contemporary hotel on the town side of the main road running around the docks. 15 minutes walk from ACC - windy and rather bleak, but then very convenient for Liverpool One the new hopping and restaurant centre. Executive room standard but very comfortable. The lounge provided good breakfast, snacks, drinks and a place to meet and work.

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See 3 more reviews by nickcambridge for Liverpool
AmitJaitly77, Manager at Hilton Liverpool, responded to this review
18 May 2013

Dear nickcambridge, My sincere thanks for posting your feedback on tripadvisor regarding your recent stay at our hotel. I am glad that you enjoyed the facilities our hotel has to offer including the Executive lounge. I shall pass on your positive comments to the team and hope to welcome you back to the hotel in the near future. Kind Regards... More

Nottingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 May 2013 NEW

We stayed here for one night in May. Overall it was a great stay and the hotel is clean, smart and very modern. The location is ideal for shopping and sightseeing as well as enjoying a night out. We ate in the cinema restaurant downstairs (previously the exchange) and the food was nice. The drinks (as is always the case... More

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AmitJaitly77, Manager at Hilton Liverpool, responded to this review
18 May 2013

Dear JD Skinner82, Thank you very much for your recent review posted on tripadvisor. I am glad you enjoyed the hotel's facilities overall including the Cinema Supper Club concept in our restaurant. My sincere apologies for the poor response regarding the request for coffee in your room. This is not representative of our usual standards of service. Rest assured I... More

Boston. MA
Top Contributor
124 reviews 124 reviews
24 hotel reviews
Reviews in 52 cities Reviews in 52 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 13 May 2013 via mobile

The hotel is well maintained and the staff is friendly and welcoming. The location is perfect for walking to all tourist attractions and convention center. Also, it's a short walk to the Lime st train station. The room was spacious, the bed was comfortable, the desk was tight but had plenty of outlets, and the room and the bathroom had... More

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AmitJaitly77, Manager at Hilton Liverpool, responded to this review
14 May 2013

Dear EarlDGrt, Thank you for your recent response on tripadvisor. I am glad you enjoyed many aspects of the hotel, from the check in and front desk experience, the room and our location in the city. I am disappointed to hear of the shortcomings you experienced with regards the cleaning of your room. Rest assured we take all feedback constructively... More

wales
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 12 May 2013 via mobile

have just returned tonight from a weekend break to Liverpool staying at the Hilton with 54 friends. Check in and out was super smooth and very efficient. We were eating at the hotel both evenings and on the saturday the hotel pulled out all the stops. Feeding 54 hungry women at the same time no mean feat. An excellent hot... More

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AmitJaitly77, Manager at Hilton Liverpool, responded to this review
14 May 2013

Dear gb1Wales, Thank you very much for your feedback. At the Hilton Liverpool, we take great pride in providing a high level of service and I am glad that this came through on your recent stay. I will pass on your kind comments to the team, in particular to the front desk, resturant team and the kitchen brigade. I trust... More

Keswick, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 11 May 2013

We stayed only for one night unfortunately. Professional check in. Great room - clean and tidy with everything that you could wish for. We did not use the Bar or Restaurant as we were meeting relations. Breakfast was first class and set us up for a trip on the Eye and our journey back home. Thanks very much a great... More

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AmitJaitly77, Manager at Hilton Liverpool, responded to this review
14 May 2013

Dear Robertd231, Thank you for your response on Tripadvior regarding your recent stay at the Hilton Liverpool. I am delighted that you enjoyed all elements of our hotel's services from your arrival, the room and breakfast. I will ensure I pass on your kind comments to the team and we look forward to welcoming you back to the hotel during... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 10 May 2013

The Hilton has lived up to its name again. Lovely rooms, excellent food and service and location , location, location. Located in liverpool1, you are close to Matthew street and all things "Beatle". The staff is helpful. The mall is right next door. Parking is in the mall.

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AmitJaitly77, Manager at Hilton Liverpool, responded to this review
14 May 2013

Dear Michele M Thank you for taking the time to post your review on tripadvisor regarding your recent stay at the Hilton Liverpool. I am glad you enjoyed all elements of your stay and am sure the team will be delighted to hear of your positive comments. I trust you had a pleasant journey home and enjoyed your time in... More

 
 
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Additional Information about Hilton Liverpool

Also Known As:
Hilton Liverpool Hotel Liverpool
Hilton Liverpool Hotel
Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites
Hotel Style:
#11 Luxury Hotels in Liverpool
#18 Business Hotels in Liverpool
#22 Family Hotels in Liverpool
Price range (per night): $153 - $300
Hotel Class:4 star (4*)
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