I was expecting great things from this hotel, having stayed with Novotel before and been really impressed. However, I was quite disappointed in the reality. Great points are the location, the breakfast and the staff. However, my friend and I had to move rooms on the first night due to the walk in shower leaking, plug sockets not working and... More

Stayed here again for four nights in January. Could not fault anything the manager Maurice Able should take some of the credit because the staff know how to look after you. Everybody was so helpful and very informative. The room was clean and spacious, the buffet breakfast provided everything you needed, definatly 4 star More

We stayed here as a treat check in was quick and easy very friendly staff. Went out for the night and returned to quite a hot room and as you can only open windows so far this was a slight pain! Due to this i collapsed and was taken to hospital at 4am. Staff were great and issued a full... More

For teh price a great hotel, very clean and welll looked after, also in a great location. If you book it correctly great value. There are a couple of really nice bar/restauarants next door that do fantastic breakfasts for less than half the price of the novotel. More

Recently stayed here for the weekend with my partner. Hotel is new and modern. The location is superb, in the city center and in Liverpool One. Check in was fast, the staff were really friendly. Our room was clean we were impressed that our mp3 could be connected to the TV. Speakers in the bathroom was really good too. Unusual... More

We stayed here on 27th January for my birthday. Its location is great, only a few minutes from any of the nightlife in Liverpool. The room was stylish,bathroom very nice & beds really comfy. We had requested a high floor with a view and that is exactly what we got! The staff were really friendly. Parking adjacent to the hotel... More

From check in to check out we recieved excellant service. The receptionist was very helpful, I had emailed in advance to tell them we were celebrating a 50th birthday, they upgraded my firends room and left a lovely gift on the table it made our day. The rooms were lovely very comfortable beds, eveything you need for a comfortable weekend.... More

Just spent five nights in Liverpool staying at the Novotel. From the moment we arrived at the reception and were greeted by a smiling receptionist we knew we had made the right decision about staying here.We had booked an executive room and were not dissapointed,the room was large, as was the king bed,extra's included ipod docking station,fridge,safe,nepresso coffee maker,very large... More