This hotel doesn't seem to know what it is trying to be but it lacks direction and the service is erratic - all we saw were young staff trying to be helpful but without much sense of what to say / do when things don't go smoothly. It is also very inflexible: completely incapable of serving a cooked breakfast 10... More

Would like to thank the staff of The Castle Hotel in Lincoln for making our stay so enjoyable. We stayed in the Franklin suite, which is a room with views of the castle and the cathedral (the latter slightly obscured by trees). The facilities were all top notch, and the staff were very friendly and helpful. The hotel is super... More

We stayed in the Franklin triple aspect room overlooking the city walls with views of the Cathedral. We like small friendly boutique hotels and were a bit worried when we booked that it would be a too corporate. How wrong we were! Service was so friendly, room was stylish, cosy and of a high standard. Able to park easily at... More

We just stayed for one night and would highly recommend this for luxury close to the cathedral and castle. The rooms are not large, and we found it over heated, but everything else was superb. It's certainly worth having dinner in the Reform Restaurant there, expensive but has to be the best meal one could get in Lincoln- imaginative menu,... More

We arrived last minute and were pleased to be shown around before booking, The staff - with one exception - were very helpful and obliging. The restaurant is first class but not cheap and we really appreciated the food. We stayed three nights and upgraded becasue being tall we both found the bed in the standard room was too small.... More

Thank you for a fantastic experience - both in terms of the amazing accommodation (we stayed in The Courthouse which is a self contained two bedroomed apartment with beautifully furnished living room and very modern kitchen, not to mention the bathroom with the best shower ever!) and your excellent staff, who are well trained, efficient and unflaggingly polite and cheerful... More

Stayed in one of the courtyard rooms whilst in Lincoln recently on business. My room was adequate if a little cramped. The decor is contemporary and modern and room was clean apart from a rather dubious carpet stain. Not much to complain about so far. The restaurant sadly was another story. Arriving for dinner I was initially offered a table... More

I have stayed at the Castle around 25 times and the owners, Saera and Paul, bought it about half way through this sequence of visits. Even before they extensively-refurbished the place, the service levels and attention to detail improved and almost all of the staff changed. About a year ago, they spent a huge amount of money, closed it for... More

We stayed at The Castle Hotel for 2 nights. Our first visit to Lincoln & a rare trip away without the children! Great location for the castle, Bishops palace & Cathedral (all within 5 minutes), and the old part of Lincoln. Steep hill to the shops & waterfront but quaint street to get there. Plenty of places to eat within... More