We recently had the misfortune to book into this hotel purely because we were attending a wedding reception here. There were a lot of deaf people booked in who could not express themselves in their complaints. Three of them, with the assistance of hearing people, had their rooms changed because the sheets were dirty, damp patches on the walls, cigarette... More

I stayed at Stoneycroft for (thankfully) one night, the staff are brilliant, very friendly, attentive and willing to go the extra mile and I expect they are fed up with complaints about the hotels terrible state. I've never been to prison but my room looked and felt like Texas Death Row. The bed assaulted me during my brief rest, it... More

Very poor value for money. Tiles in the bathroom are cracked. The wall papers in the room are coming out and are very old. The bed creeks. The boilers broke down 2 days that I lived there. The ceiling and walls had fungus on them and I also saw an area on the end of the hall (ground floor) full... More

Truthfully the only thing that the hotel has going for it is the jacuzzi in the room - and even the hot water in that ceased to work! When I informed the staff I received a very tired, uninterested response. I had to call twice to reception and go down there before they initiated any action to rectify the situation.... More

Yuck!! old, tired, dirty. noisy bed, cigarette burns in carpet, horrible smell of food - breakfast disappointing, so glad I ate for evening meal. The only good thing about this hotel was its location and the poached eggs !! toast was white plastic bread - staff totally disinterested and unfriendly NEVER AGAIN thankfully only stayed one night More

We booked a funeral wake at this hotel as it is local to us, before reading the reviews. However, they gave us very good service, and did exactly as we asked. The tables in the dining room were nicely laid out and the buffet food was freshly made. I accept that the hotel is a bit tired, and we didn't... More

My wife and I stayed at the Stoneycroft hotel on the 10-03-2012. It has to be the worst hotel I have ever stayed in! The staff were lovely but that don't make a hotel. The room 'The honeymoon suit' was a dive. The bathroom was unclean. The bed was an Ikea special. The 60's alarm clock didnt stop tick tocking... More

Must say this is probably the worst hotel I have ever stayed in. As many of the other reviewers say the hotel is in dire near of redecoration and refurbishment. When we arrived the receptionist didn't seem to know what she was doing. When she eventually found our booking my friend was put in a room that was already occupied!... More

Pictures can be very deceiving. Stay for 1 night if you’re desperate for a room. Don't rely on the alarm clock to wake you up, I think it may have stopped working 15 years ago (its wall mounted and should’ve been removed back then). Reception: presentation is very important and I don’t want to be impolite in anyway but hygiene... More