Stayed here 28/09/12 till 01/10/12...never again! had asked for a twin room for myself and a friend and were given a family room with 1 double, 1single bed, which is acceptable. Plus points...bed linen was clean. nothing else was! En-suite had not been cleaned prior to our arrival. Had to clean the toilet with baby wipes before we could use... More

I've been in many great hotels, some of the best in the world in some of the greatest cities, but the hospitality at the Cerena puts it on a par with them. Nothing is ever a problem and if you need anything it can be done for you. Life isn't always about luxury and this place proves it. Got in... More

Twin rooms were tiny and claustrophobic with no heating. Nearest communal toilet had no light and door didnt fit the frame so couldnt actually close it. The communal bath room/shower door handle fell off in hand. Bar room was closed all weekend (no mention of this). They didnt except credit cards even though the sign said they did. TV in... More

Booked in, was shown to a room on the top floor, Room and corridors in need of a total revamp and looked like a dss hostel!!!Went out to meet friends and attend a meeting, Came back and was told the bar was not open and the licensee for the bar was fixing the roof! Went back to our room and... More

Stayed here August bank holiday weekend for 2 nights. I booked direct on the day and got a good rate of £25 pppn for B&B. When we got there we got a secure parking space at the back of the building and the manager was more then happy to order us a takeaway. The room we had (room 3) was... More

top hotel enjoyed our stay would defo go back again so friendly we went as part of stag night my lad stayed around the corner the three of us stayed here everything was brill thank you very much dave hurst

Great place to stay for seeing the sights and sounds of Blackpool, the staff were great, very helpful and courteous, rooms were clean , breakfast was superb. Looks like they have recently refurbished and exellent value for money. i parked out the front on the main road but if their aren't any spaces theirs a car park at the rear... More

Went there a few days ago. The room was tiny and disgustingly dirty. Breakfast was terrible and cheap. Then to my amazement when we left we were tol breakfast was £5 each per morning. My partner only had toast and coffee. No mention of breakfast being extra atal when i called. Amazingly we were the only cusomers left on tuesday... More

Good points: had a roof to stop us getting wet, landlady friendly enough, location 2 mins from promenade... Good points over. When we arrived and went up to our rooms (oh after paying by the way - no refund policy) we were disgusted. Room 11: two single beds, a cupboard in front of the door, a grubby dirty sink that... More