We stayed at this hotel for 3 nights. On arrival I had the wait 10mins for someone to eventually come to the door. I asked the young lad if they had parking to which he replied no, so I asked where he suggested we parked and he said 'I dunno!' Once we were shown to our room I couldn't believe... More

When we arrived at the hotel , we were met by Steven ( the owner ) his first words were to my partner...... oh thats a big bag you have . strange we thought , untill we were shown the room ..it was very small , not a double bed in it , a toilet and wash basin in the... More

Arrived at hotel, was asked to pay up front and were shown to 1 of our rooms out the back and across the road!! The place was dirty, smelly(dogs and cats) and the room was tiny and cramped. We decided we didn't want to stay so asked a young man of about 18 what monies we would lose, he rang... More

I was on vacation from Canada and my friend booked the hotel for us over the internet we thought we were in the main hotel the one showen on the net, but were taken to the one in the back, it smelt a little and we were up at the top floor,our room was very small i have never seen... More

Booked this hotel of the internet after reading others reviews,sounded ok,so went ahead.What a mistake that was.We were expecting a hotel on the promenade,as tha address suggested,n sure enough the taxi left us outside the new world hotel on the promenade,however once we enterd the premises,a young guy,no older than 18 led us through the hallway,out a back door,over a... More

i booked my 60yr old disabled parents into this hotel cos of the location, when they arrived they were advised they had been moved 2 a sister hotel behind new world, which was away from original hotel that was booked & they expected a disabled couple to go to top floor of the hotel & a box room wif a... More

When me and my husband arrived at the hotel, well what we thought was the hotel, it was actually a building behind it which we were disapointed at because when you choose a hotel on the coastline thats where you expect to stay, they xharged the deposit on my bank card with which they had no authorization, then they took... More

On entering our room the smell was so bad we bought our own can of odour killer which we had to use often. The dust on the vase and the dirt by the side and under the bed was unbelievable for a hotel. I know this hotel was cheap but that is no excuse for the rooms to be so... More

i stayed for 3 nights with my partner over aug bank holiday never again!!! stayed in african themed room which on first inspection looked small but ok for the price.however on further inspection there was mould in the shower which was also rusty,on the the 2nd night (sunday) my partner got a shock off the light switch which we complained... More