This hotel is in serious need of a good clean and new bedding, carpets etc. The landlady is friendly and a nice person that needs help in Hotel management. It costs little to clean and keep clean to keep customers happy and to do it before the customers arrive, not wait for people to arrive and then for them complain.... More

Had a good weekend michelle the landlady is a top women very friendly rooms nice clean and tidy will be booking for bank holiday again very helpful on letting us no were to go even went out for a drink with her had such a laugh. C ya again soon tracienbudda x

We got there around 9:30 and was greeted by the landlady Michelle at the door who showed us to our room in which we was greeted with a nice complementary bottle of wine and a card due to it being our first anniversary which was really nice and sweet of her to do so as we had never met before... More

We were expecting worse after reading some reviews on here but we were given a warm welcome on arrival by shell. The rooms were basic but fairly clean, ensuite and with sea view! Thanks for the continued service of vodka and jagerbombs throughout the night, the dance off and not charging us for pulling down the curtains in room 11!!... More

Well wen we arrived we was shone our room we was very happy with was clean and comfiest beds we av stopped in in Blackpool . We forgot to pack our shampoo and Michelle sorted us some out and asked if everythin was ok .. Very friendly and helpfull .. Michelle was brill with my girls and Evan ad a... More

Thank you Shell for a great couple of nights. We we're welcomed with open arms into this friends hotel. They went out of their way to look after us and we had a great wkend. Good luck for the summer x

I am not a fussy guest and have stayed in some dodgy places but certain things there are no excuses for such as empty bottles of cola just shoved under the bed and no toilet roll or towels. I couldn't even be bothered to ask for any as it was clear nobody gave a damn about the state of the... More

We stayed in the wembly hotel this weekend. (2nd march) the hotel Was absolutely filthy, the carpets were dirty, the bedding had bodily fluids on it, we had no toilet roll or towels. The toilet looked like it had never been cleaned. The place smelt of a mixture of dirt, grease and smoke. We were so appalled with the state... More

I'll start with the positives - the location is good and the landlady seemed chatty and friendly. Now for the horrible bits -overwhelming smell as you enter the door which continues to the rooms. I was gagging it was that bad. We'd only paid 25 each for the room, so we weren't expecting anything more than a basic room, but... More