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All 18 Kendal hotels »

Premier Inn Kendal (Killington Lake)

1.5 of 5
Killington Lake Motorway Service Area | M6 Southbound, Kendal LA8 0NW, England
Hotel amenities
Premier Inn Kendal (Killington Lake)
Ranked #10 of 18 hotels in Kendal
3.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    8
    8
    6
    3
    1
Date Rating
Royston, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 September 2011
1
person found this review helpful

My stay here was my second experience of a Premier Inn. This hotel is on the M6 services but once you are in the room you couldn't tell and there was no noise - and when we woke up in the morning and opened the curtains the view over the reservoir was fantastic. The rooms were not quite as good... More

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London, England
Senior Contributor
42 reviews 42 reviews
Reviews in 26 cities Reviews in 26 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 17 October 2010
4
people found this review helpful

We stayed here twice. Once on the way up to Scotland and then again on the return journey. Two different experiences. First night we were in a double on the lower level. The room and especially the bathroom smelled of stale cigarette smoke. The bed which was very warm had a worn matress and we found ourselves rolling into the... More

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Liverpool, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 July 2010
6
people found this review helpful

We booked this Premier Inn as a stop off on a trip to Scotland. Having stayed at numerous Premiers all over the country, we have never had a bad experience. Being on a motorway however, I was just a little dubious. Upon arrival, we were warmly welcomed by the on duty receptionist who explained the dining procedures etc. I already... More

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Premier_Inn, Online Guest Relations at Premier Inn Kendal (Killington Lake), responded to this review
29 July 2010

Thanks for your review, we are pleased to hear that our hotels, facilities and rooms have met your expectations time and time again. We are pleased to hear you enjoyed your stay including your experience of our great team at Kendal. Your feedback is so important to us as we are committed to delivering the highest level of service to... More

Cochin
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 22 June 2010
3
people found this review helpful

Probably one of the best located Premier Inns - right on a lake of its own, and Conveniently located on the motorway itself.Since we were driving to sightsee in the lake district - it was a quick to find place, and near enoughto the major attractions - windermere, wordsworth residences and the other lakes. Has an attached services, where a... More

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Cotswolds
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 21 June 2010
3
people found this review helpful

I am totally shocked by some of the negative comments that people have posted here, especially the last one!! We checked in on 11 June 2010 in the evening. We were greeted by a very friendly and polite lady at reception who really made us feel welcome after our long journey and also spoke to our two young daughters and... More

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Essex
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 19 June 2010
2
people found this review helpful

Checked in here 9th June, Premier Inn is located on the M6 service area attached with a BP petrol station and a Road Chef (enough said!). Check in was easy and faultless. Room was rotten with spiders, cobwebs, dirty window ledges and smelt old. Shower was un-ajustable and unuseable unless you were 5ft or smaller!, TV was ancient and the... More

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Premier_Inn, Online Guest Relations at Premier Inn Kendal (Killington Lake), responded to this review
21 June 2010

Thank you for your review. At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise for the service you experienced the our hotel. Your comments have been noted and will be duly investigated by both Head Office and the Management Team at our Kendal hotel. Please be assured at... More

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3 of 5 stars Reviewed 7 April 2010

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Was this review helpful? Yes
Contributor
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Reviews in 10 cities Reviews in 10 cities
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed 27 March 2010

First the good news. The staff are excellent and really try to help. We were met by a friendly receptionist who was very helpful and all the staff we met were open and helpful. The building itself is old and not up to Premier Inns best standards. Worn might be the best description. Room was the usual standard but the... More

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Premier_Inn, Online Guets Relations at Premier Inn Kendal (Killington Lake), responded to this review
23 April 2010

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. We are pleased to hear that your stay with us was a comfortable one and our hotel met your expectations. We are... More

Cheshire
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 12 March 2010

Business related stay The young lady on duty when I arrived and again when I left the next day was very kind and helpful with a cheery smile. Rooms adequate and clean View of the lake was stunning as the sun went down. Not sure if you can see the lake from all rooms On the same site as the... More

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Premier_Inn, Online Guest Relations at Premier Inn Kendal (Killington Lake), responded to this review
25 March 2010

Thank you very much for taking the time to review your time with us, we are so pleased that our hotel and clean, comfortable rooms ensured your stay was a good. Our team members will be delighted to receive your feedback, our Management at the hotel will follow up with the team member on duty on this particular day. Our... More

A TripAdvisor Member
1 review
5 of 5 stars Reviewed 21 January 2010

Superb stay. Great value. We arrived after midnight after a drive from London and the night receptionist (Howard) helped us with our bags, helped park the car as the carpark was full and even left a soft toy and goodie bag for our little one. We will def stay again but make it a longer stay!! More

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Premier_Inn, Online Guest Relations at Premier Inn Kendal (Killington Lake), responded to this review
28 January 2010

It is great to hear of your positive experience with Our Kendal Central Premier Inn. It is so good to hear that your stay with us was a comfortable and that the service provided met your expectations. At Premier Inn we strive for excellence and are keen to learn from our guests reviews how we can achieve and maintain this.... More

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Additional Information about Premier Inn Kendal (Killington Lake)

  • Premier Inn Kendal
Address: Killington Lake Motorway Service Area | M6 Southbound, Kendal LA8 0NW, England
Price range (per night):* 74 AUD - 131 AUD

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Premier Inn Kendal (Killington Lake)
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