Booked 1 night at this hotel, with dinner, bed and breakfast. Room was ok but as the chef was off sick there was no dinner available. I had to get a local chinese take away and take back to the room. Next morning when checking out, there was no members of staff available at reception to hand key to and... More

I am writing regarding the restaurant at Farelli: Now, I’m not a snob and I’m not over critical, but this has to be one of if not the most disappointing restaurants I’ve ever eaten at; and that includes fast food chains! Quality? No. Atmosphere? No. Customer service? No. (although you had to feel for the poor female student running both... More

I last left a review for this hotel last year after a pretty bad experience in the December. After receiving an email from Groupon for an amazing offer of 2 nights stay with breakfast on each morning, a welcome drink and a 2 course evening meal I thought what the hell we may as well give it anothet try for... More

We stayed here on a Groupon deal - two nights B&B plus 2-course meal included on one day (supposedly). The bedroom and shower room were very pleasant, comfortable, clean, nicely decorated and furnished. Breakfast was very good too, although on the second morning the dining area was empty with no sign of any breakfasts! The chef told us he was... More

We did the groupon deal too (£54 2nights dbb). On arrival we did not get a good impression - a run down; derelict in places and industrial area. So already worried about the car still being there in the morning. The one girl wonder ( who was receptionist, bar tender, waitress, public relations) was lovely and helpful. Our room was... More

stayed there 2 nights with wife and 2 chilren for my daughters wedding noboby ever on reception on face book on laptop in bar brekfast on first day alright wedding meal awful by time we where invited to carvery hardly no veg no gravy and by time we got gravy meal cold bar service was poor and not there tidying... More

My girlfriend and I purchased a groupon for £54. This was 2 nights, 1 evening meal and breakfast both mornings for two people. We had a double room which was basic but clean. Only issue was that the beds (2 singles pushed together) creaked so much that turning in the night was enough to wake you. The meal included and... More

Stopped for one night , thank god it was only one night, Whatever has happened to this hotel, I used this Hotel quite regularly and always found the staff and manager very helpful the food was always excellent,now however the staff dont care a reception without a receptionist( you check in at the bar if the staff can be bothered... More

have stayed here a few times and when it was previously platform 1, have had lots of problems on each visit there since it being taken over,stayed in 3 bedded room to only have 1 set of towels,1 cup and hot water tap not working,never anyone on reception, always have to go find someone, manager talks the talk but needs... More