Clean and comfortable,easy parking and helpful staff on reception. Comments from other reviews about receptionist fielding phone calls whilst also dealing with tired customers waiting to check in is valid, but additional staff cost money, and inevitably room prices would rise!
Evening curry buffet on the Friday of our stay was very good, and reasonably priced.
Overall, would recommend for...
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Thank you for taking the time to load your review on Tripadvisor regarding your recent stay with us. A sad but valid observation regarding the point of having not enough staff on to handle the phones, guests checking in and other staff needing assistance and I can only thank you for understanding as we know only too well how often...
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We stayed here one night when driving from the ferry. Even though we turned up late (about 1am) the staff were very friendly. Room was fine and very comfortable and the buffet breakfast next day was lovely. Our only problem was thin doors as we were woken up the next morning by someone banging on a door but we'd def...
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Thank you for taking the time to write a review relating to your recent stay with us. We always appreciate any feedback as it gives us the opportunity to address any issues or pass on any compliments. I am really pleased to hear that you enjoyed your stay and that you plan to stay with us again. We certainly hope...
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Strange location but ok if you are just stopping on your way to somewhere better! Room ok, teeny bathroom. Breakfast soooooo pricey so we went to nearby macdonalds. Ate in bar one night, vv expensive and the slowest service ever, however food was ok when it finally arrived.
Thank you for taking the time to fill out a review relating to your recent stay with us. We always appreciate any feedback as it gives us an opportunity to address issues that we may not have been aware of. I would like to apologise for what you felt was slow service and over-priced food but I am pleased to...
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We stayed at this hotel overnight on our way to London (by motorbike).
No problem arriving late in the evening. We could still have a nice diner at a good price. Staff was very friendly and helpfull.
Rooms weren't that big, but clean, so very well indeed.
Parking on the premises, could even park right by our room, which is...
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Thank you for taking the time to post your review on Tripadvisor. We always appreciate any feedback and we are really pleased that your experience was a positive one. We look forward to the opportunity to welcome you back.
Warm regards
Wendy
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Stayed at the Ramada, Dover, Saturday 28th April 2012. Booked in advance with booking.com and got an amazing deal of £45 one night, room only. (Out of curiosity, I looked up the price today to stay Sat 5th May and price was £112).
Well signposted on the A2. Located on a slip road metres off the A2 – very easy...
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Thank you for such a glowing and positive review of our hotel. We always welcome any feedback and we are pleased to see that your experience with us was such a positive one. We look forward to the opportunity to welcome you back soon.
Warm regards
Wendy
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Good bits: Close to Dover ferry terminal. Nice big comfy bed, good quality linens, pillows etc. Room generally clean. Got a good price on line. We were given an upgrade to an executive room which has 2 seater settee, desk in addition to the usual room facilities. Room was very quiet, did not hear any noise from other guests so...
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Thank you so much for your honest and considered review of our hotel. We always appreciate feedback whether good or bad as we use the feedback as constructive criticism.
I an glad to hear that your actual stay was a positive experience as this is very important to us. With regards the negatives, allow me to address the areas we...
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We booked on the internet and saw that the lower priced room (for this 4 star hotel) was for a twin bedded room. OK, No Problem - to our surprise, it was a twin room with 2 double beds.
Nice Linen, clean room, a little small but perfect for us.
We only paid 65 pounds for a 4 star !!!,...
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Thank you for taking the time to complete your review on Tripadvisor. We always appreciate any feedback and we are really pleased to see that you had a positive experience with us.
Next time you stay with us, try the food, it is worth it! I think you'll find it tastes as good as the menu looks.
We welcome the...
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I came back to the hotel after a great stay before and walked into hell. The girl checking me in was a trainee who spoke to me like I was thick and a child. I asked what the party was and told nothing to do with me!!!!!!. My room as always was clean and tidy and smelling fresh as always...
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Reviewed 8 January 2012
Thank you for taking the time to write your review on Tripadvisor and I cannot begin to apologise for appears to have been a rather unpleasant experience. We always appreciate all feedback, both positive and negative as we view it as constructive criticism and it gives us a chance to rectify the situation.
I have spoken with the lady on...
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Stayed here for 1 night before travelling by eurotunnel. Clean comfortable hotel with nice sized rooms. Obtained an excellent room rate. Good parking available.
I am sorry to say this but we will never ever go back to this place.
We booked a twin room which should have 2 beds (of course...twin???) and a little seating area as advertised. We booked for only one night , almost 2 months in advance to be sure of a comfy room ! The room was a family...
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