Stayed for a weekend family celebration. The food was excellent, although disappointingly some of the starters on the second evening were nothing like as good as they had been on the first night. The location was ideal for visiting Canterbury city centre. The lounge areas were comfortable and relaxing. The bedrooms were tastefully furnished, but there was a safety issue...
More
Stayed here for a business trip but it appears that this establishment is in urgent need of an update.
The room was stuffy and hot, with an outside window view of overgrown greenery and wasteland. If the windows were opened then there was the constant noise during daylight hours of what sounded like a compressor. The air conditoning unit in...
More
Thank you for writing a review with regard to your stay at the hotel.
The Abbots Barton Hotel dates back to 1830, when it was originally built as a private home, in true Victorian Gothic style. The owners of the hotel have kept the same style in order to enhance the original features of the old building and the decor...
More
We stayed here for two nights. The hotel suited us because we were traveling with our dog. The hotel is not far from the city centre and the front lawn is a good feature.
The receptionist was bad. She had her speech ready but her delivery was terrible. You were left wondering why someone like this worked in the service...
More
Thank you for your comments regarding your stay at the hotel. I am pleased we were able to accommodate your dog and that overall your stay was an enjoyable one.
The receptionist that checked you in sends her apologies, she was not feeling too well during her shift and we did send her home to recover.
Our Fountain restaurant is...
More
Just spent Easter weekend at this well run Hotel, the location is just 10 minutes easy walk from the underpass which leads straight into the pedestrian area and another 4-5minites walk from the Cathedral. My single room was well furnished and spotlessly clean, the en suiite bathroom immaculately clean and with toiletries supplied, (also shoe clean, sewing kit).The hospitality tray...
More
Thank you for taking the time to write a review with regard to your Easter weekend in Canterbury.
My team and I are were delighted to hear you had a very enjoyable stay. We look forward to welcoming you back to the hotel in the near future.
Many thanks
Christine Cooper
More
I go to this hotel normally once a week for a drink and sometimes lunch. I go most Mondays so it is a quiet time which I appreciate but they never have anyone manning the bar.
I always have to ask at reception for bar service and then walk back round to the bar even though the receptionists have seen...
More
Thank you for your comments.
Please note that during quiet times, we do have less staff on duty. This does not mean that we compromise on our service, the hotel's duty manager will be made available to serve you. They maybe working in their office or providing service to one of the meeting rooms, this why a notice is always...
More
I stayed here with my partner for one night in an Executive room. The staff were polite, friendly and very helpful throughout. The room was lovely - clean, nicely furnished with a super king sized bed. The bathroom was larger than average with an excellent shower. We had our evening meal at The Fountain restaurant and were very pleased -...
More
Thank you for taking the time to write a review with regard to your recent visit.
My staff and I are delighted to hear that all our facilities met your requirements and we do hope that you will return in the not too distant future.
Thank you,
Christine Cooper
More
I would definitely recommend this hotel. We stayed here as part of a short visit to Canterbury.
The hotel is located in a great location, only a 5-10 minute stroll from the centre. The room was possibly a little on the small side but very comfortable and we both slept very well.
The staff especially on reception were very helpful...
More
Thank you for your review with regard to your short stay in Canterbury.We are pleased that the location of the hotel was ideal for your visit. We do have larger superior bedrooms, should you wish at any time in the future to upgrade.
Best regards
Christine Cooper
General Manager
More
The hotel is comfortable and cosy with an English style. We get a family room, which was spacious and well furnished. The bathroom is very clean, and we appreciated the toiletries. Coffee and thea with cookies were available in the room. Breakfast is composed of english and continental dishes.
The hotel is very well situated, at ten minutes walking distance...
More
Thank you for your comments regarding your recent stay at the hotel.My team and I are very pleased you enjoyed your visit to Canterbury and we hope to see you in the future.
Best Regards
Christine Cooper
General Manager
More
Just returned from a few days at this hotel and cannot fault. From signing in to leaving we found everyone to be extremely friendly. We had a deluxe room which was comfortable and adequate for our needs. Perfect location for all canterbury offers. I shopped until I dropped. Breakfast was good. Plenty to choose from and also hot. we ate...
More
Thank you for your review regarding your few days away.
All the team at the hotel are pleased to know you enjoyed your stay, we aim to make our guests stay a memorable one and hope that you return to Canterbury soon.
Best regards
Christine Cooper
More
We stayed on Saturday 11th Feb (Valentines's Weekend) We hadn't booked it as such but nearer the time on the website it advertised it as such (and in the lift) that dinner would be by candle light. Although we hadn't booked that, we kind of though some tables would have candles on them - NO!!! - nothing at all to...
More
Thank you for taking the time to write a review about the hotel.
I apologise for your dissapointment on the 11th February with regard to your evening meal.
True, the hotel had a wedding taking place and we did have a slight delay on all the guests sitting down for the function. The restuarant was not very busy on that...
More
If you own or manage BEST WESTERN Abbots Barton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
182 Reviews
273 Reviews
140 Reviews
