On arrival we were checked in by Christie who couldn't have been more helpful. Friendly, professional and incredibly helpful. Both my colleagues and my rooms had been recently refurbished to a comfortable standard and although small (is and to be expected for a building of this type), were welcoming, clean and relaxing. Bar staff also very friendly and polite, food... More

I've never been moved to write a review on a hotel before but I was so disappointed with this one I just want others to know what happened to us. The staff are very helpful and polite, the hotel is very clean and despite being very old has modern rooms and bathrooms. In fact the place is very clean and... More

The room well decorated and very comfortable.there was a good shower and the breakfast was very well cooked with a good choice of local produce. The staff were all very pleasant and helpful. I would gladly stay here again

All right I'm biased. Hertford is my home town and, living away from it now, I probably have an affection for it that neither a resident nor a stranger would appreciate. That said, for £44.50 I spent a Saturday night in this complex, superb, old building, which I can only describe as "very Hertford". Of course, if you want regularity... More

We spent a long weekend here with the intention of meeting friends in the area and visiting London. The hotel is an old (16th century?) inn and consequently has character but not the uniformity of accommodation or the facilities of a modern hotel. It is in the centre of the town and has parking. Staff were friendly and efficient both... More

Great hotel, ideally placed, good food, great service, very nice, clean rooms with good shower. Staff were very helpful and accommodating, seating a large group of us (16) at short notice. Breakfast was excellent. I will definitely visit again. Thank you.

This Hotel has real history. However it has a lovely 17th Century staircase and no lift. So if you are elderly or disabled ask for ground floor accommodation. The standard accommodation is adequate but not spacious. The food is excellent traditional English fayre. You can see how once it was a busy stage. The front door opens up to an... More

My wife and I have stayed and eaten at the Salisbury Arms before (and left good reviews). Our experience this time was very similar - a nice, clean, if rather small room, an over-large (but brilliant) shower slightly restricting access to the basin and toilet, helpful staff, good breakfast, etc, etc. However, on the day we left, breakfast was served... More

I spent a night here and was astonished. I expected basic amenities and food and couldn't believe the standard. It was much better than many more expensive places I have stayed. My room was on the top floor, and my case was heavy, but I received efficient and courteous help for which I was very grateful. The room itself was... More