Room was ok, but the level of noise was shocking, I would suggest anyone else stays elsewhere. Breakfast service was shambolic, one person serving, took 25 minutes to get a couple of cups of coffee, breakfast was so poor, luke warm bacon, no beans and burnt sauted scrap potatoes. I had to ask for butter for toast, which again took... More

This place is such a wasted opportunity. We booked an xmas 'do' for a group this year, none of us had been before. The food was good, the atmosphere OK but the customer service really, really bad. We had a couple of queries in the run up (dietary needs, deposit etc) but no one ever replied and usually the phone... More

Spent a night and had dinner at this hotel and everything was very pleasant. Only downfall was our waiter who did not know when to stop talking, interrupted our meal with long stories on 3 occasions and who then went on to hit on a member of our group very inappropriately. Could have gone away from this night remembering the... More

Hertford House has a night club in the cellar, and a very busy bar on the first floor. Can't speak for other nights of the week, but certainly on the Saturday we stayed that meant that there were a couple of hundred people partying away until 2am. So everything written here (which I didn't check because someone else made the... More

We recently stayed at the Hertfort House Hotel as it was close to my daughters wedding venue. I wish we had looked at other hotels. The music was so loud that our room shook. This went on until well passed 2am. We then had the noise of people leaving. The staff were not bothered and said its in the small... More

I stayed there last Satuarday in a loft room, it was fine when we got there eairly evening but then the music started! wow it was so loud, its a place for 18 to 21 year olds, we could hear the base of the music till 2a.m. what a joke! can believe they can charge people to stay there with... More

stayed on sat night. went out for birthday meal. came back at 12 midnight only to find a full blown disco in the hotel with people queqing outside to get in. we struggled pass the doorman to reception to get the key. tried to go to sleep but the noise was terrible. i rung reception and said when does the... More

Stayed here (if you can call 4 hours sleep staying) whilst in Hertford for a friend's wedding. We got back from the wedding reception at about midnight, only to be greeted by meathead bouncers at the door of the 'hotel' which also doubles up as a late night bar and has a nightclub below it. They turned away some of... More

I seriously regret not checking this hotel up on trip advisor before I booked - everything listed in the comments is true. I sitting in tropical temperatures listening to a thumping dance beat at 1.30am. Truly shocking and as it seems difficult to get money back on as well and the staff do not seem bothered in the least. Tragic... More