Not impressive. Booked for a short stay. Place not up to usual Hilton standards. Decor very tired and in need of updating, bedrooms quite poor and staff attitude generally very poor. Will certainly not be recommending this one I'm afraid

We stayed for just 1 night visiting Peppa Pig world. I have to say that all the staff we encountered were really great. Really friendly, helpful and polite. The pictures of the grounds and pool are a little on the generous side, they are a lot smaller in real life. I have very low expectations of food at these type... More

Pleasantly surprised by the hotel. Service was excellent and friendly. Room was very nice (bathroom was a little tired). The hotel seems to be located in the middle of Southampton's 'mini spaghetti junction' - I did drive round a set of roundabouts a few times before I found the right exits and entrances.... Will definitely stay again. (Unfortunately, did not... More

While on business this past week, I stayed at the Hilton in Southampton. It is in a very good location (near the University). The night I stayed, I had dinner with a friend as neither of us wanted to venture out. To both of our surprize, we had a great meal. Mushroom soup was the starter - and excellent, followed... More

Stayed for one night. It's a way from southampton central areas but perfect for commuting. Very tired and dated, same as most Hiltons. Excellent service from housekeeping and restaurant/costa staff members. Reception staff weren't that good! Shame they charge £15 for wifi for paying guests and also charge for parking which is not good. They didn't even ask if we... More

This hotel which convenient for the airport and Southampton generally, is rather tired looking. On arrival you can't help notice the car park which is full to overflowing, with cars pulled up on the approach road. The rooms are okay, but despite our poor weather of late they are warm and consistent with modern hotels need air conditioning. We opened... More

I planned to take my wife for a break here and we often choose the Hilton range when having mini breaks, but this was by far the worst out of the last 10 to 15 we have been to. We arrived on the Saturday afternoon and after checking into our room went down to the pool for a relaxing swim... More

From the moment you step into the lobby you know you're at a Hilton Hotel. The customer service is pleasant, friendly, and welcoming just as it should be. Upon collecting your room card you are welcomed by the on screen television screen. This was a little tricky to use as the remote control was broken and the batteries were stuck... More

The hotel is set in an attractive but a bit out of the way location. They also choose to charge for internet and for parking. I don't think any hotel that claims to be the calibre of a Hilton should be charging for the internet in 2013 and the parking charge is just being cheap. The fabric of the hotel... More