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Holiday Inn Express Portsmouth - Gunwharf Quays

3.0 of 5
The Plaza | GunWharf Quays, Portsmouth PO1 3FD, England
Hotel amenities
Holiday Inn Express Portsmouth - Gunwharf Quays
Ranked #19 of 37 hotels in Portsmouth
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419 reviews from our community

Traveller rating
    77
    170
    113
    46
    13
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Families
69
 
Couples
154
 
Solo
25
 
Business
83
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bournemouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 21 May 2013 NEW

Situated in the heart of GunWharf Quays, this hotel is clean, comfortable and within easy walking distance of all attractions, restaurants and cafes. A nice touch was the ice-maker on the landing. Professional check in and we found the staff pleasant and helpful throughout. Complimentary breakfast was not great. Toaster either under or overcooks bread and the eggs were rubbery.... More

Was this review helpful? Yes
See 4 more reviews by N0madD0rset for Portsmouth
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
22 May 2013

Thank you for taking the time to post a review following your recent stay with us, as you say the location of the hotel is fantastic situated on Gunwharf Quays with over 95 retail outlets, over 25 restaurants & bars and attractions such as Spinnaker tower and the historic dockyard all on the hotels door step. I was delighted to... More

Bournemouth, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 May 2013

I am a member of the rather grandly named Priority Club; the Holiday Inn's loyalty scheme. In the bigger hotels, it gets you room upgrades and such like, but in the smaller ones - like the Express - usually nothing. However, to my surprise, I received a great welcome, and someone had thoughtfully placed a bar of choc and some... More

Was this review helpful? Yes 1
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
17 May 2013

Thank you for taking the time to post a review, I was really pleased to read that you had an enjoyable stay with us and thank you for your comments reagrding Shaun, I will be sure to pass on your kind comments to him. We do recognise all of our Priority Club members to thank them for their loyalty, it... More

1 review
5 of 5 stars Reviewed 11 May 2013 via mobile

We arrived late at night, around 1 am, despite the arrival being in the early hours of the morning we were greeted with great politeness and excellent service by Samantha. We received amazing service and we were delighted with the way we were treated. We will defiantly be returning. Recommend to anybody.

Was this review helpful? Yes
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
13 May 2013

Thank you for taking the time to post a review following your recent visit to the hotel, I was delighted to read that you had a great stay and received amazing service from Samantha, I will be sure to pass your comments on as they mean such a lot to us. Once again many thanks and we look forward to... More

Birmingham
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 8 May 2013

My wife and I returned to the Gunwharf Quays hotel for a one night stay Friday night after finding the price quite dramatically cheaper than usual, we had absolutely no complaints on this occasion, I had emailed the manager in advance and asked if we could be allocated the same room as we had stayed in previously and he very... More

Was this review helpful? Yes
See 12 more reviews by gazNbernie for Portsmouth
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
10 May 2013

Thank you for taking the time to post a review, I was delighted to read that you really enjoyed your stay with us and it was a pleasure to be of assistance with your booking prior to your arrival at the hotel. As you have said the location of the hotel on Gunwharf Quays is second to none, as a... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

Great location and good service. Satnav missed the turning which is hard to spot. Beds really too soft for a comfortable night and too narrow. Breakfast was very good with lots of choice and fruits were tasty.

Was this review helpful? Yes
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
8 May 2013

Thank you for posting a review following your recent stay with us, as you say the location of the hotel is fantastic situated on Gunwharf Quays with all the complex has to offer all on the hotels doorstep. I was disappointed to read that you did not find our beds comfortable as it is our aim for all our guests... More

Texas
Top Contributor
88 reviews 88 reviews
67 hotel reviews
Reviews in 72 cities Reviews in 72 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 4 May 2013

This hotel is located amid name brand outlet stores right on the harbor in Portsmouth. There are numerous restaurants and bars, from the low end (Burger King and Subway) to much nicer and more expensive dining spots. The rooms are not large, but are adequate for short stays. The bed was comfortable and there was a modern television. On check... More

Was this review helpful? Yes 1
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
6 May 2013

Thank you for posting a review following your stay with us, as you say the location of the hotel is excellent, situated on Gunwharf Quays with over 95 retail outlets and over 25 restaurants and bars all on the hotels doorstep. As a Holiday Inn Express hotel we unfortunately do not have Bellmen, I do appreciate your comments regarding the... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 May 2013 via mobile

I think you have to remember its a holiday inn, not the Ritz. I think we had a good stay, reasonably priced for the location and easy parking. Downside is breakfast, or lack of a good one. But plenty of restaurants close by doing a roaring trade in breakfasts. Would return as was clean and comfortable.

Was this review helpful? Yes 1
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
6 May 2013

Thank you for taking the time to post your feedback following your recent stay with us, It was great to read that you enjoyed your stay and found the hotel clean and comfortable. As a Holiday Inn Express hotel we offer a free breakfast to all our guests which is a self service continental style buffet breakfast with hot favourites... More

Cardiff, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 May 2013

The hotel was spotlessly clean couldn't fault that at all. The staff were really friendly and went out of their way to help. The location is perfect we parked up and didn't need the car for the rest of our stay. Rooms were clean and tidy overall a good place to stay. Will hopefully visit again x

Was this review helpful? Yes
See 3 more reviews by judebron for Portsmouth
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
6 May 2013

Thank you for posting a review following your stay, I was delighted to read that you really enjoyed your stay, found the hotel spotlessly clean and the team to be very friendly and helpful. As with all reviews, I will be sure to share your comments with the team as they mean such a lot to us all. Once again... More

UK
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 May 2013

The last time we stayed here was in late Apr 13 for a weekend of shopping and eating out. I paid £94.00 per night for a Double room with a sofa bed. This was done on the Hi Express website and it was an early saver deal. I first stayed in this hotel about 2 years ago and we do... More

Was this review helpful? Yes 1
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
6 May 2013

Thank you for taking the time out of your day to post a review, it was great to read that you have stayed with us a number of times and have really enjoyed your stays. As you say there is plenty to do and see in the area which are all within a short walk of the hotel and as... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 29 April 2013 via mobile

I booked an overnight stay at this hotel for myself and my wife, who is 7 months pregnant, to enjoy a little escape from a very hectic home and work life. We chose Holiday Inn @ Gunwharf Quays as it's a trusted brand, as well as the excellent range of nearby dining, fantastic shopping and great location. However, we have... More

Was this review helpful? Yes
RJTodd, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review
1 May 2013

Thank you for taking the time to post a review following your recent stay, I was very disappointed to read your comments and am really sorry that you did not enjoy a great nights sleep and your planned day of retail therapy was ruined as a consequence of this, it is our aim for all of our guests to enjoy... More

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Hotel Summarization (Beta)

What travellers say

  • Car park(19)
  • Great location(16)
  • Historic dockyard(9)
  • Double beds(7)
  • Friendly and helpful(7)
  • Budget hotel(5)
  • First floor(5)
  • Very good(5)
  • Good size(4)
  • Very clean(4)

Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

Address: The Plaza | GunWharf Quays, Portsmouth PO1 3FD, England
Region: United Kingdom > England > South East England > Hampshire > Portsmouth
Amenities:
Bar/Lounge Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
#13 Family Hotels in Portsmouth
Price range (per night): $153 - $227
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn Express Portsmouth hotel is located within Gunwharf Quays which is a vibrant waterfront development offering a number of attractions, including over 95 designer clothing outlets,over 25 restaurants & bars, a cinema, ten pin bowling, casino and comedy club. The Holiday Inn Express Portsmouth Hotel is ideally located for business or leisure breaks. It comprises 130 en-suite bedrooms and 2 modern meeting rooms, all with comfort cooling, natural daylight and wifi throughout the hotel. The Great room and lounge area situated on the first floor offers drinks and relaxation in the evening, as well as a free continental breakfast with hot favourites which include scrambled egg, sausages & baked beans in the morning. Undercover secure parking is available in the award winning main Gunwharf Quays car park, all Hotel guests receive discounted rates for car parking in the main Gunwharf Quays car park, first twenty four hours or first exit is free of charge and then second 24 hours or exit and thereafter are charged at £2. Access to trains, buses and ferries are all within walking distance. Southampton International Airport is 22 miles away. Convenient access to all of Portsmouth's many attractions, including the Spinnaker Tower, The Historic Dockyard, Portsmouth Old Town with its cobbled streets and the waterfront, filled with traditional pubs and restaurants are all within walking distance. PLEASE NOTE: THE HOLIDAY INN EXPRESS - PORTSMOUTH GUNWHARF QUAYS HAS DEDICATED DISABLED CAR SPACES OUTSIDE THE HOTEL ENTRANCE, WITH A DROP OFF/PICK UP FACILITY BY THE FRONT DOOR. THERE IS APPROX A 3 MINUTE WALK FROM THE UNDERGROUND CAR PARK TO HOTEL ... more   less 
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Also Known As:
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Express Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn

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Holiday Inn Express Portsmouth - Gunwharf Quays
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