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Etap Hotel Portsmouth

4 Pompey Centre | Fratton Way, Portsmouth PO4 8SL, England
Hotel amenities
Etap Hotel Portsmouth
Ranked #19 of 39 hotels in Portsmouth
3.5 of 5 stars 220 Reviews
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220 reviews from our community

What travellers say about this hotel
  • Good value(8)
  • Friendly and helpful(7)
  • Very small(7)
  • Hot drink(6)
  • FREE parking(5)
  • Short walk(4)
  • Double beds(4)
  • Car park(4)
  • Extra pillow(4)
  • Clean room(4)
Traveller rating
    45
    81
    53
    19
    22
Only show reviews for Family (41) | Couples (90) | Business (26)
Date Rating
Cwmbran, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 26 May 2012 NEW

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Runcorn
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

Just back after two nights in this hotel . ` Good location.... .Spotless bedroom....Helpful and courteous staff...... .Adequate continental breakfast......... Good value at £ 107 for two of us ,all in all. Although I too, found the mattress incredibly "un " resilient ! ! my husband managed to sleep. We will be returning....with myself hoping that refurbishment may mean a... More

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Leeds, United Kingdom
1 review
3 of 5 stars Reviewed 24 May 2012 NEW

Excellent location for ferry port. Basic but very clean. The only complaint - the mattress on the bed was extremely uncomfortable - felt as though I was sleeping on the floor! Am amazed at the reviews saying the beds were comfy - perhaps I was unlucky. Am staying again next week and hope for a different night's sleep! More

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Rebecca Baines, General Manager at Etap Hotel Portsmouth, responded to this review
25 May 2012

Thank you very much for your feedback. In regards to your comments relating to the comfort of the mattress, I am pleased to say that the Hotel will undergo a full refurbishment later this year at which time we will upgrade all of our beds. I hope to welcome you back to the Hotel. More

Edinburgh, United Kingdom
Top Contributor
72 reviews 72 reviews
Reviews in 48 cities Reviews in 48 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW

usual Etap standards - good shower, comfy bed, flat screen TV and for £15 each for two of us. Got this price on their web site, no refund option. Hotel was busy with groups but once the door was shut it was peaceful despite the ghetto blaster in the corridor... Was in room 210 and the air conditioning switch was... More

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Rebecca Baines, General Manager at Etap Hotel Portsmouth, responded to this review
24 May 2012

Thank you very much for your feedback. Also I am pleased to confirm that the Hotel will under go afull refurbishment later this year. I hope to welcome you back again. More

Birmingham, United Kingdom
Senior Contributor
37 reviews 37 reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 20 May 2012

A hotel offering you your basic needs - a clean room with good facilities, good travel connections and an adequate breakfast. ly The hotel is fairly easy to find - follow signs to Fratton Railway Station (about 400 metres) and/or Portsmouth FC ground. Be very careful where you park your car - the neighbouring enterprises aren't very friendly : check... More

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See 6 more reviews by SafariMan149 for Portsmouth
Rebecca Baines, General Manager at Etap Hotel Portsmouth, responded to this review
21 May 2012

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Portsmouth. I look forward to welcoming you back at Etap Hotel in Portsmouth. Kind regards More

Preston, United Kingdom
1 review
4 of 5 stars Reviewed 20 May 2012

Between our group we had 4 rooms all on the same floor. The room was very clean but very small especially the toilet and shower but it served the purpose as a stop over before an early ferry in the morning but for £19 you cant really complain. The bed was comfortable and i slept well. More

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Rebecca Baines, General Manager at Etap Hotel Portsmouth, responded to this review
21 May 2012

Many thanks for taking the time to write this review. I am pleased to hear that you found the Hotel to be good value and I hope that we can welcome you back in the near future. More

Portsmouth, United Kingdom
1 review
4 of 5 stars Reviewed 18 May 2012

A great place to drop off to sleep after a good night out. Only 15 mins walk from Albert Road. Nice and quiet. Rooms basic but clean and comfy. Didn't have breakfast here though, and would not have got a seat if I had wanted to. Sensible check-out time. More

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Rebecca Baines, General Manager at Etap Hotel Portsmouth, responded to this review
21 May 2012

Thank you for your feedback, I hope to welcome you back to the Hotel on your next visit to Portsmouth. More

London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 May 2012

This hotel doesn't give you shower gel, shampoo, body lotion etc. What it does give is very clean, very comfortable basic accomodation. The shower is hot and strong, the bed very comfortable and rooms have good noise elimination ie double glazing and heavy door. There's a good coffee bar at reception and generous breakfast and snacks. Wi-fi available in public... More

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Rebecca Baines, General Manager at Etap Hotel Portsmouth, responded to this review
11 May 2012

Thank you very much for your feedback. For your information we do have a 24 hour Reception who are able to provide extra shower gels and such like if required. I hope that I can welcome you back to the Hotel. Kind Regards, More

Wantage, United Kingdom
1 review
3 of 5 stars Reviewed 9 May 2012

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Rebecca Baines, General Manager at Etap Hotel Portsmouth, responded to this review
10 May 2012

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Perth
Senior Contributor
39 reviews 39 reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 May 2012

As we were heading to France on the ferry we needed just a basic stopover for 1 night and were pleasantly surprised. Chose the Etap over a B&B due to its great pricing. Clean and basic rooms with everything you need for a short stay. Perhaps not 'holiday' accommodation but serves a purpose with friendly and helpful staff. More

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Rebecca Baines, General Manager at Etap Hotel Portsmouth, responded to this review
8 May 2012

Thank you for your feedback. I am pleased that you enjoyed your stay with us and hope to welcome you back to the hotel again. Best Regards More

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Additional Information about Etap Hotel Portsmouth

  • Etap Portsmouth
Address: 4 Pompey Centre | Fratton Way, Portsmouth PO4 8SL, England
Price range (per night):* 56 AUD - 80 AUD

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Etap Hotel Portsmouth
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