We stayed here the last weekend of April 2013. So glad that I didn't take any notice of the existing reviews as we would of missed out on a true gem. I couldn't agree more with what Paul from Bedford has already said. The accommodation was clean, spacious and extremely comfortable. The pub had a friendly atmosphere and the managers... More

We stayed at the Coach and Horses in Bourton-on-the-Water in the last weekend of April 2013. We were a little concerned as some of the reviews were far from complimentary. It is situated just outside of the center of the village but its only a short 10 minute walk away. It is on the main road but the accommodation is... More

On checking in we were told that we had cancelled ?????.We were waiting behind three ladies also in distress with their booking.The owner made a couple of phone calls and sent us to this B&B around the corner.Appaling. Would not venture into this hotel ever again.

A friend booked this place on my behalf, and when I looked on trip advisor i panicked due to some of the previous reviews. However I was pleasantly surprised. We had a warm welcome from Kevin the new owner of only a week. The room was clean tidy with everything we needed. We had a cooked breakfast and the service... More

Good news everyone,Kev and Liz are back running the Coach and Horses. Due to bad management from the previous manager we arrived to find our booking had not been made, Kev was very apologetic and did everything in his power to get us other accommodation, which ended up being an apartment in Cheltenham, which was lovely, however, we were unstuck... More

We arrived for a bite to eat on our way to bourton on the water and quite frankly should never of even got out the car!, I ordered at the bar.. two soft drinks, two sandwiches and a half a bitter, the young lad and older woman serving clearly had not a clue about efficiency of running a pub and... More

very happy with the lovely clean warm spacious accomadation but no log fire no warm welcome and terrible food not at all like the impression the website gave not really sure why present managment are in the hospitality trade - they don't seem to be enjoying thier jobs and were rude and unpleasant when i dared to complain about the... More

Just returned from a one night stay at this pub. Accommodation excellent, clean, warm and tidy. Pub also to a high standard, however the food was dreadful. The 'tomato' ?? lasangna was microwaved and just covered in cheese to disguise it and the chips were cooked to death in old oil. The rissotto was was more like rice pudding with... More

After recently spending two nights at The Coach and Horses what a lovely quaint hotel this was. The staff could not have been more helpful, food delicious especially the full english!!. The rooms were clean, tidy and well decorated overall it met all of our expectations and more! We will certainly be returning to the hotel next year. If you... More