an unpretentious clean budget hotel showing signs of cosmetic wear.Breakfast expensive relative to the cost for an overnight stay but reasonable value.Dinner quality and service were poor as was the menu offered - would avoid in future
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an unpretentious clean budget hotel showing signs of cosmetic wear.Breakfast expensive relative to the cost for an overnight stay but reasonable value.Dinner quality and service were poor as was the menu offered - would avoid in future
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We used this hotel for a weekend break and was very pleased we did. It was far cheaper than staying in Hastings and after looking round Hastings I was pleased with our decision.
Staff were helpful and staff in the attached Brewers Fayre were extremely pleasant.
Would use again without hesitation.
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When we arrived the whole of the car park had been taken over by builders. The first morning at 8.30 am there were terrible banging noises where the whole hotel was being renovated. We complained and were moved to the ground floor where the noise could still be heard.
The receptionist said that news of the building work was on...
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Thank you for reviewing your recent stay at our hotel.
At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with...
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The room and bathroom were very clean, modern and well lit. Most notable were the comfort of the bed, duvet and pillows. A large flat screen TV offered the full range of freeview digital channels. Free fast speed wi-fi was available for 30 minutes a day after which a charge applied. It was a pity that this was limited time...
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We travelled with a small child and the room was relatively child friendly (no trailing wires etc) I could have done with some duct tape to tape up the low drawers but that's not Premier Inn's fault! They provided extra towels and a non slip mat when we asked for them. The room was clean, tidy and bravo for the...
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we booked for the location, not the hotel, but we came away talking about just how lovely the staff are. every person we met was engaging and helpful, and the evening restaurant staff were particularly helpful. when there was confusion about whether we wanted something as a first course, the fellow from the kitchen came and found us to be...
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Recently refurbished to a high standard.Enjoyed our two night stay very much
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We recently stayed at the hotel, first time at this particular one but have visited numerous Premier Inn's. The hotel room was good as it was at the back and therefore no noise from the main road. Breakfast was a little dissapointing due to the fact the hotel was quite full but only had one person doing breakfast, he seem...
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Thank you for taking the time to review your stay at our hotel.
It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our breakfast service did not meet your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the...
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We were delighted to stay at this premier Inn on Good Friday night.It is actually in St Leonards just outside Hastings.Easy to find on sat nav as on a main road.
We had a bad experience at another Premier Inn (Polegate) and this was a free night as compensation.The room was excellent standard, just refurbished with flat screen TV. and...
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Recently booked this hotel for son and family coming home for a holiday whilst serving in armed forces abroad. Had to cancel due to over complicated and impossible onward travel arrangements (nothing to do with the hotel), and was very glad that I had taken the free cancellation element, despite not believing that I would have need of it when...
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