This hotel if you call it that is terrible,we booked in for 7 nights as we were working on site nearby after 4 days of no heating & hot water. With no sight of the mad owner fixing things after constantly asking we moved to another hotel which cost us another £180. To date we have not had any refund... More

This year is the third in a row that I have stayed there, 3 times in 3 years must say how much I like the hotel, very convenient to the best Chinese food I have ever tasted, bus stop at the door. Adequate brekky, convivial host and within walking distance to everything, and I am hard to please Nov2011 Geoff... More

We arrived and from the outside the hotel looks fine, after all it is situated just on the beachside. Inside the hotel looks very outdated and more like a bed and breakfast with a very narrow stairs upwards. The owner cheated us about the room. We had booked a family room with 4 beds, but he said we booked the... More

I was a little disappointed when arriving at the Grand Hotel, the outside looks like a regular B&B, much like all the others along the main promenade. The entrance hall is pretty standard too but when we were showed to our room (room 23) which is the room at the front of the property I was so pleasantly surprised! The... More

Looked at room and hated it, came back to say we wouldnt be staying there and he would not refund our money even though we were there only 5 minutes!!! Disgusting CON man....shouldnt be allowed to trade as a business...DO NOT stay there!!!!! More

Well, what can we say. Our room was the one hanging over the laneway ona single pole, you can't miss it in the photo. We were told we had to pay an extra ten pound on top of our pre-paid AU$60 each, because we had "en-suite". Ha ha, what a joke. The door wouldn't close properly, and for privacy whoever... More

one thing i was pleased about this hotel was the credit card reader would nt work,i turned to ask my wife to use hers and she was already down the steps,imagine a condemened nursing home with dodgy drains and this would nt be too far off the mark,,the manager seemed to pre-occupied and was nt fussed either way that the... More

I have ticked business for "purpose of trip" because I would not describe going to a funeral as "leisure". I booked into this "hotel" as it is described the purpose of visit was for a funeral of a very dear friend. I only booked into this hotel because it was described as being a very reputable means of accomodation, sadly... More

i had the misfortune of staying at the grand for one night, no parking,no bar, no smoking within 3 miles of the front door. My colleague who arrived while someone else was at reception was ordered to wait in a bland room down stairs until he was ready to deal with her, naughty girl. we got out of there very... More