Booked into this hotel for a wedding weekend. What a terrible place and really bad treatment of disabled guests.
When we booked we were not told that there was a £15 per night charge for parking and on top of that, our friends that required the use of the disabled parking were also charged for parking.
The rooms are far...
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My fiance and I came to Brighton for our birthday weekend. The service was faultless. Welcomed and ordered taxis whenever asked. The room was nice but could do with warmer decor. Being an old building, it seemed a little 'cold'. Was woken up at 3am by other younger guests arguing/ playing outside our room. And at breakfast next morning the...
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Dear rachellouis
Thank you for posting your review of your stay with us following your birthday weekend celebration.
I was pleased to note that you felt the service received was ‘faultless’ and that you were satisfied with the room allocated to you.
I was sorry that you were disturbed by other guests and I hope that you were able to...
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My husband and I stayed here for a weekend to celebrate his birthday. We had a lovely time. The breakfast was excellent and we also noticed that the prices in the bar were very reasonable. We stayed at the rear of the hotel and slept very well, we always like to use a fan and were pleased to see the...
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Dear Mitten
Thank you for taking the time to post you review after your stay with us at Mercure Brighton Seafront.
I was pleased that you had an enjoyable and comfortable stay and found the location ideal for you needs.
We do provide fans in all our rooms for the times of the year when we have increased temperatures and...
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We stayed here as a three person family (including a 4 year old). We found it perfectly good for a short holiday. You have easy access to the beach, and it´s only a 10-15 minute walk to the middle of the action in Brighton. The interior design is quite quirky. It´s obviously a very grand old hotel which was been...
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Dear yrussell
Thank you for taking the time to post a most valued review following your stay at the Mercure Brighton Seafront Hotel.
I was pleased to read that you had a good short stay and found the hotel convenient for both the beach and the ‘centre of action’!
As a Grade II listed property which has been extended and...
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We had a good package through Internet to stay at Mercure Brighton (80 pounds).
The front facade of the hotel is very beautiful.
Our room was very nice and quiet, because at the very rear of the hotel, though it had no view at all. Parking is charged 15 pounds per day, but you may park on the sea front,...
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Dear ComteLV
Thank you for taking the time to write a review about your stay with us.
We agree the Hotel façade is an achitectual treasure and we will be working towards making improvements to the front again this year!
I was delighted to read that you were happy with your room in the ‘Mews’ area at the rear of...
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this is fine enought hotel but at £100 a night excluding breakfast you can stay somewhere equally as good for half the price. the location is fab and decor ok but personally i'd rather pay half the price and get something very similar. the windows had no double glazing so we were rudely woken by the dust bins at 7am...
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Dear amyt1985London
Thank you for taking the time to post your review following your stay at the Mercure Brighton Hotel.
I was sorry to hear that you were disturbed by refuse collection during the morning. We do try to ensure that all other deliveries to the Hotel are made after 8.00am to avoid guest disturbance, and regrettably the refuse collection...
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Upon reading various differing reviews I felt a little doubtful whether or not to stay here. I liked that the manager responded to good and less positive reviews and had the impression that the hotel staff cared what people thought. So I thought, why not? The hotel is located close to the ruins of the old pier overlooking the sea...
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Dear shedevilNetherlands
Thank you for taking the time to post a valued review following your stay with us.
It is always pleasing to read a balanced review which has taken into consideration feedback from other travellers!
I was delighted that you decided to stay with us and were satisfied with both the facilities and the service experience.
We do genuinely...
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Looks a grand building but once insider this hotel looks quite tired, and that is just reception. The lifts are slow, the interior decoration dated and the room I had was a classic 1980s design. It was clean and the staff were friendly, its just crying out for refurbishment. Its quite a distance from town as well.
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Dear ChrisSussex72
Thank you for your valued review following your stay with us at the Mercure Brighton Seafront Hotel.
It was disappointing to read that the Hotel did not fully meet your expectations. Many of the areas of the hotel have been refurbished in the last few years, although as you will appreciate with a historic building there’s always more...
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