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All 9 Dorchester hotels

BEST WESTERN Kings Arms Hotel

30 High East St, Dorchester DT1 1HF, England
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BEST WESTERN Kings Arms Hotel
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Ranked #7 of 9 hotels in Dorchester
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121 reviews from our community

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Chippenham Wiltshire UK
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 15 June 2013 NEW

We have stayed on many occasions at The Kings Arms Hotel in Dorchester, and to be fair my wife and I have enjoyed their hospitality so much that we kept , going back. Our latest visit was in May of this year and this time we felt that things were no longer the same. The professionalism was not there, a... More

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Donna R, Manager at BEST WESTERN Kings Arms Hotel, responded to this review
17 June 2013

Dear Mr Causer, On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again... More

Dorchester, United Kingdom
Senior Contributor
37 reviews 37 reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 June 2013

a litte known fact is that Thomas Hardy met Robert Louis Stevenson there in 1885 when travelling from dartmoor for his health.The Kings Arms features in The Mayor of Casterbridge and is the hotel where Michael Henchard faced his debtors. the rooms are all very posh and comfortable and is in the heart of town with frequent bus services.all the... More

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See 12 more reviews by fay667 for Dorchester
Donna R, Manager at BEST WESTERN Kings Arms Hotel, responded to this review
13 June 2013

Dear Fay Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of... More

Liverpool, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 June 2013

The age of this hotel mean the rooms can vary from quite large and airy mini-suites at the back to smaller rooms at the front. Having stayed on a number of occasions the one enduring feature is the friendly welcome and service from all the staff - from the manager, receptionists and bar staff. Breakfast is good and there are... More

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Kidderminster
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 May 2013

Stayed four nights in this hotel as this seemed a good base to explore the area from Swanage to Seaton, coast and country. Although the hotel is over two hundred years it has a certain character and we were extremely pleased in both the room size layout, spotlessly clean and comfort and separate on-suite.( room 102) Bed was comfortable and... More

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Suffolk UK
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 28 May 2013

Stayed here in very cold March.It was easy to find with free parking at rear of hotel. Room very big modern design and big en suite bathroom. It was spotless and looked really good. There was no view as window looked at back yard..but window 1/2 frosted and curtains. We arrived the dark and left next day, so no problem.... More

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Bristol, United Kingdom
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 26 May 2013

First time I've stayed at this hotel and both my wife and I loved it. We checked in and were directed to room 209. If you ever have the chance try it out! As the hotel is so old the floors are uneven and this room shows how uneven it can get and how the staff have overcome it. The... More

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Donna R, Manager at BEST WESTERN Kings Arms Hotel, responded to this review
27 May 2013

Dear Mr and Mrs Arobajase Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I... More

Reigate, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 15 May 2013

I stayed last month and have very few criticisms. Yes, the floor boards are a bit creaky but it's an old building; if you want new without character stay elsewhere. My room was clean, well fitted out and had a bathroom refurbished to a high standard - could do with a grab handle at arm height as the bath was... More

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Donna R, Manager at BEST WESTERN Kings Arms Hotel, responded to this review
16 May 2013

Dear Terry Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of... More

Kent, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 8 May 2013

I have stayed here twice on business. The first time my breakfast didn't arrive in time, the second time service at breakfast was better but they forgot to put a colleagues order through. The hotel staff are pleasant but the hotel is in dire need of updating. The lift is ancient, very small and most off putting if you are... More

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London
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 May 2013

Good base for exploring Dorchester. Ask for a room away from the road if noise an issue - we were very happy in room 112. Good breakfast for the price - helpful and efficient staff. Hotel provides a useful map of the town with attractions marked; we particularly liked the Frink sculptures.

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Hampshire
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 26 April 2013

We stayed here using our Tesco voucher deal for three nights. We had the room with the bay view over the high street which was roomy clean. The staff were all very friendly and helpful, recommended places to visit and eat. We ate at the hotel on one occasion and it was very good. I ordered sea bass, however, the... More

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See 3 more reviews by LCHouse for Dorchester
Donna R, Manager at BEST WESTERN Kings Arms Hotel, responded to this review
27 April 2013

Dear Mr and Mrs House Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More

 
 
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Additional Information about BEST WESTERN Kings Arms Hotel

Also Known As:
Best Western Dorchester
Dorchester Best Western
BEST WESTERN Kings Arms Hotel Dorchester, Dorset
Address: 30 High East St, Dorchester DT1 1HF, England
Region: United Kingdom > England > Dorset > Dorchester
Amenities:
Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #7 of 9 hotels in Dorchester
Price range (per night): $129 - $198
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