This hotel was unbelievable with so much praise dont know where to start. On arrival we were made very welcome. Little touching like mineral water and bowl apples on reception desk comfy sofas in the entrance. Help was offered with luggage. Every bit of this hotel was spotlessly cleaned and shiny. The cleanest hotel I have ever stayed in. The... More

This is a good quality hotel. However I've had much better breakfasts in cheaper hotels. The food wasn't that hot but nice enough. I'm sure there are better value hotels about but we enjoyed our stay. Room was decent and the location of the hotel was pleasant.

The Hermitage for us is like visiting an old friend. We feel comfortable and at home as soon as we set foot in the door. The staff are attentive - Charles the head waiter, Robert the assistant manager and Maria and her reception colleagues all make time to make their guests feel relaxed. The food is generally pretty good -... More

Reception staff were not uniformly friendly and helpful and breakfast basic and same choice every day. We have met reception staff who were courteous and polite, but also some staff that were uninterested to talk to us or help. The hotel location is excellent though as it lies opposite the seafront and next to the park and within a short... More

Stayed for three nights from the 11th June. Everything ok checking in staff quite friendly. We then took ourselves up to the fourth floor to know twin with sea views. Firstly we noticed damp and mould up in the corner of the room. I wanted to complain but mum was too embarrassed. The room was tiny for two people and... More

We have never stayed at this hotel, but we have eaten in the restaurant and it is quietly fabulous. The service is excellent but unobtrusive, then add wonderful food cooked to perfection, topped off with the fine decor. I had the Braised lamb shank with buttery mashed potato and vegetables, simply unbeatable. My wife and I both chose the Crepe... More

Another fabulous stay for our party of six. We stayed from the 27th to 31st May. From arrival at reception to being shown to our room,to eating in the restaurant and drinks in the bar, everything about The Hermitage was faultless. This was our second stay at the Hotel and will not be our last. Our room was spacious, spotless,... More

I stayed for two nights in May due to attending a conference at the BIC. This hotel is ideally located for attending an event there. The room was clean and nicely furnished and with a stunning view of the pier. The food was superb and plenty of it too. It was very peaceful and relaxed and all the hotel staff... More

We have just returned home after a Masonic Weekend at the Hermitage Hotel in Bournemouth, Dorset Uk. From the moment we arrived we found the all the staff really helpful and very pleasant.Our room was very bright clean and all amenities there for you comfort. We found the beds very comfortable. All the staff were friendly from the moment we... More