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All 74 Bournemouth hotels »

The Suncliff Hotel

3.0 of 5
29 East Overcliff Drive, Bournemouth BH1 3AG, England
Hotel amenities
The Suncliff Hotel
Ranked #22 of 74 hotels in Bournemouth
4.0 of 5 stars 425 Reviews
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425 reviews from our community

What travellers say about this hotel
  • Sea view(24)
  • Very good(23)
  • Friendly and helpful(14)
  • Swimming pool(9)
  • Indoor pool(7)
  • Great location(7)
  • Evening meals(7)
  • Short walk(6)
  • Hotel next door(5)
  • Reception staff(5)
Traveller rating
    151
    131
    59
    47
    37
Only show reviews for Family (89) | Couples (175) | Business (19)
Date Rating
Guildford
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

We just stayed one night but wished we had had longer. The hotel decor in the reception areas is old fashioned typical English seaside which would nt suit everyone but was just what we wanted. We paid extra for a wonderful sea view but hadnt expected a huge terrace too. Room was very spacious and had been refurbed. Ten or... More

Was this review helpful? Yes
Andrew Potter, Manager at The Suncliff Hotel, responded to this review
23 May 2012

Dear Travelfromhampshire, To me, your review is one of the most accurate on Tripadvisor to-date. You have clearly understood what we are all about and this is great to read. Thank you for providing a balanced review. We absorb all feedback and at the end of the day we know we are not perfect but with guest feedback we hope... More

Warwick, United Kingdom
1 review
4 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

stayed for three nights in penthouse suit,room very good, maybe just a little tired,more than made up for by the views,stunning!!!.first night bit of a disaster when next door room decided to have there own disco until 3.00 in the morning,after several phone calls to reception the night porter sorted it out,but by then sleep well past us,but after that... More

Was this review helpful? Yes
Andrew Potter, Manager at The Suncliff Hotel, responded to this review
24 May 2012

Dear jane m, It is always great to hear directly from our clients about their stays. Our penthouse rooms were completed two years ago almost to the day. I’m not exactly sure what you mean by “tired”. I am sorry to hear that inconsiderate guests kept you up. Although very rare, I always find this scenario particularly frustrating as we... More

Chandlers Ford, England, United Kingdom
1 review
4 of 5 stars Reviewed 20 May 2012

5 friends and I had a 2 night stay in May 2012, which we booked a few months ago. Reasonable price for Bed, Breakfast & Evening meal. The service from the Dining Room manager was exceptional, he was very friendly, professional and attentive at all times, and helped us celebrate a 50th Birthday. The bedrooms were comfortable and clean. We... More

Was this review helpful? Yes
Andrew Potter, Manager at The Suncliff Hotel, responded to this review
21 May 2012

Dear Tracy B, Thank you for a wonderful review. I am glad you all enjoyed your stay with us. Best wishes, Andrew Potter More

Derby
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 20 May 2012

I will keep it short and sweet - the heating was stuck on high in our original room and it was like a sauna when we walked in, but the polite receptionist quickly found us a replacement room that was very nice, with a seaview and newly decorated - just with a bed that was too small for two people.... More

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Andrew Potter, Manager at The Suncliff Hotel, responded to this review
21 May 2012

Dear HealthAngel, Thank you very much for taking the time to write about your experiences with in our hotels. I think it would only be fair to point out that you stated clearly to me that you were a unusually light sleeper, I do feel this is important to covey to readers of this post. I think it fair to... More

Chesterfield, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 18 May 2012

Stayed at the Suncliff for 4 Nights in April 2012, Myself and wife found a deal on the internet for £202 on B&B basis. Because I had to leave early on each morning prior to the Dining room opening, we took advantage of the Room Service Continental Breakfast and booked it for 7.00 - 7.15am delivery. On the first morning,... More

Was this review helpful? Yes
Andrew Potter, Manager at The Suncliff Hotel, responded to this review
20 May 2012

Dear MalcPerks, I am glad to read that my team did everything they could to make up for their lateness. We serve a great deal of room service meals and I have to say we rarely (if ever) receive comments that this service is anything less than very efficient. I am sorry to hear this was not the case during... More

Dorset, England
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

Rather than going to a carvery pub, we decided to have sunday lunch at the Suncliff Hotel. You get used to 2nd rate service in the UK as the norm, so it's always delightful to be met by a concierge who has your name on a list and escorts you to the restaurant. The food was of a very good... More

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Andrew Potter, Manager at The Suncliff Hotel, responded to this review
18 May 2012

Dear pixelhues, Thank you for reviewing our Sunday Carvery lunch. We always welcome feedback in this area as we are looking to make improvements. Your review indicates that we are on the right track and this is great to hear. Best wishes and see you on Sunday ;-) Andrew Potter More

Milton Keynes, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

I stayed here one night recently and I didn't have a good experience. I have struggled to decide whether to give this place a 1* or to think that surely not everyone could of been as unlucky as me. The other reviews on here for this place are good, also this place does have some good points but unfortunately these... More

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Andrew Potter, Manager at The Suncliff Hotel, responded to this review
17 May 2012

Dear Sturich19 I am extremely sorry to hear that you did not entirely enjoy your stay. We have taken a great deal from your review. Thank you for scoring us fairly and not allowing the negative aspect of your stay taint your entire posting. Being a large hotel we have up to 75 members of staff, it is inevitable that... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2012

Looking for a Carvery lunch and had seen this advertised on the Internet ' so we thought we would try it out. First impressions of the Hotel inside were great , you could imagine the Hotel has changed since the 50's 60's but that's not a criticism as the decor of the Hotel looks modern . I would certainly look... More

Was this review helpful? Yes
See 2 more reviews by aaronglenn for Bournemouth
Andrew Potter, Manager at The Suncliff Hotel, responded to this review
17 May 2012

Dear aaronglenn, Thank you for reviewing our restaurant. Our Sunday lunch is ever popular with loyal locals and hotel residents alike. We are constantly looking for feedback in this area in particular as we want to remain fresh and desirable. Thank you for indicating that we are achieving this and that we are on the right track. Our hotel has... More

Walton-On-Thames
1 review
5 of 5 stars Reviewed 14 May 2012

We stayed for 3 nights having booked on line. The staff were all very helpfull & friendly. Whether it was the room cleaning staff or maintenace guy, right through to the reception desk staff & the breakfast room manager. Nothing was too much trouble, a credit to the management. The breakfast was excellent, choice & quality easily on par with... More

Was this review helpful? Yes
Andrew Potter, Manager at The Suncliff Hotel, responded to this review
18 May 2012

Dear Stephen_Binstead, I am very happy to hear your stay was satisfactory. We always try to provide the best experience we can for our guests. Our location is by far one of our biggest assets. We are located just a five or ten minuet stroll to the town centre, beaches and a very short distance from the main route in... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 May 2012

Booked at the last minute. Helpful staff. Clean and modern room. Accommodated our need for an early start by leaving breakfast out. No complaints More

Was this review helpful? Yes
Andrew Potter, Manager at The Suncliff Hotel, responded to this review
13 May 2012

Dear michele c, Thanks for your brief yet positive review. I do hope you will return in the future. Best wishes, Andrew Potter More

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Additional Information about The Suncliff Hotel

  • Suncliff Hotel Bournemouth
  • Suncliff Bournemouth
Address: 29 East Overcliff Drive, Bournemouth BH1 3AG, England
Price range (per night):* 80 AUD - 256 AUD

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The Suncliff Hotel
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